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Desktop Support Engineer L2 Jobs in California (NOW HIRING)

TechClub Inc.

Desktop Support Engineer

Chino, CA · On-site

Role: Desktop Support Engineer Location: Kansas City, MO 64161 / Chino, CA 91708 / Las Colinas, TX (100% onsite Role Only) * Install, configure, and maintain desktops, laptops, printers, and ...

Freemanhealth

Desktop Support Engineer

Inglewood, CA · On-site

The Desktop Support Engineer follows established procedures, workflows, and tools to provide support and customer service for systems aiding patient care and Freeman Health System operations ...

Platinum Resource Group

Be Seen First

Desktop Support Engineer: 26-00049

Huntington Beach, CA · On-site

$32 - $33/hr

DESKTOP SUPPORT ENGINEER Location; Huntington Beach, CA The Desktop Engineer's role is to provide desktop support for core organizational functions. This is achieved by monitoring, maintaining ...

Boston Private

Desktop Support Engineer

San Mateo, CA · On-site

Responsible for analyzing, developing and implementing desktop support solutions and recommends desktop support process improvements. Provides end-user support in a Windows environment. Roles and ...

The Rockridge Group

Desktop Support - L2

Vacaville, CA

$23 - $29.25/hr

Desktop Support Technician - L2 Location: Vacaville, California Summary: Respond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals ...

Infosys

Desktop Support Engineer

Irvine, CA · On-site

$68K - $94K/yr

... support tools. • Experience with end user hardware including desktops, laptops, monitors, printers, peripherals, and mobile devices. • Basic understanding of LAN / networking concepts and ...

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All JobsDesktop Support Engineer L2 JobsDesktop Support Engineer L2 Jobs in California

Desktop Support Engineer L2 information

See California salary details

$9

$26

$45

How much do desktop support engineer l2 jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desktop support engineer l2 in California is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.38 per hour, depending on experience, location, and employer.

What are Desktop Support Engineer L2 responsibilities?

A Desktop Support Engineer L2 provides advanced technical support for computer hardware, software, and network issues that cannot be resolved by Level 1 support staff. They handle complex troubleshooting, perform system upgrades, manage user accounts, and ensure the security of desktop environments. Additionally, they may assist in deploying new technologies, maintaining documentation, and training end-users. L2 engineers often collaborate with other IT teams to resolve escalated issues efficiently.

What are some common challenges faced by Desktop Support Engineer L2 professionals, and how can they prepare to handle them?

Desktop Support Engineer L2 professionals often encounter challenges such as troubleshooting complex technical issues that could not be resolved by the L1 team, managing high-priority incidents under time constraints, and supporting a diverse range of hardware and software environments. To prepare, it's important to stay current with new technologies, develop strong problem-solving skills, and maintain clear communication with end-users and other IT teams. Collaborating closely with system administrators and networking teams can also help in effectively resolving escalated issues.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer L2, and why are they important?

To thrive as a Desktop Support Engineer L2, you need advanced troubleshooting skills, knowledge of operating systems (Windows, macOS), network fundamentals, and typically a relevant IT certification like CompTIA A+, Network+, or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and common enterprise software is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with other IT teams. These skills ensure efficient technical support, minimize downtime, and maintain user productivity across the organization.

What is the difference between Desktop Support Engineer L2 vs Desktop Support Engineer L3?

CriteriaDesktop Support Engineer L2Desktop Support Engineer L3
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)Same as L2, often with additional certifications like Microsoft Certified Solutions Expert (MCSE)
Work EnvironmentHelpdesk, on-site support, troubleshooting hardware/software issuesAdvanced troubleshooting, network support, system configuration
ResponsibilitiesBasic hardware/software support, user assistanceComplex issues, network integration, system upgrades

Desktop Support Engineer L2 focuses on routine hardware and software support, while Desktop Support Engineer L3 handles more complex problems, network issues, and system configurations. The L3 role requires advanced certifications and experience, making it suitable for more technical tasks within the same support environment.

What are popular job titles related to Desktop Support Engineer L2 jobs in California? For Desktop Support Engineer L2 jobs in California, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer L2 jobs in California look for? The top searched job categories for Desktop Support Engineer L2 jobs in California are:
What cities in California are hiring for Desktop Support Engineer L2 jobs? Cities in California with the most Desktop Support Engineer L2 job openings:
Desktop Support Engineer L2 jobs near you
Infographic showing various Desktop Support Engineer L2 job openings in California as of July 2026, with employment types broken down into 10% Locum Tenens, 67% Full Time, 11% Part Time, 1% Temporary, and 11% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $55,415 per year, or $26.6 per hour.

Desktop Support Engineer

DCM Infotech Limited

Los Angeles, CA • On-site

Other

Posted 6 days ago

Job description

Title: Desktop Support Engineer
Location : Los Angeles, CA (Onsite)
Duration: 06 Months with possible extension

Job Description
The Desktop Support Engineer will provide onsite support to end users during and after laptop replacement activities. The engineer will ensure a smooth transition by assisting with device setup, troubleshooting, user migration, and post-deployment support.


Key Responsibilities
Support end users during laptop replacement.
Assist users with login, MFA, Outlook, Teams, OneDrive, and Office 365 setup.
Troubleshoot hardware and software issues.
Perform user data validation.
Configure printers and peripherals.
Resolve application-related issues.
Escalate unresolved issues to engineering teams.
Document incidents and resolutions.
Provide excellent customer service.
Required Skills 2 4 years of desktop support experience. Windows 11 support. Office 365. Microsoft Teams. Active Directory. Azure AD / Entra ID. BitLocker. VPN troubleshooting. Printer support. Excellent communication skills.


Preferred Certifications
CompTIA A+
Microsoft MD-102
ITIL Foundation
Work Schedule Day Shift Monday Friday (occasional weekends during rollout) 6-month contract

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