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Desktop Support Engineer L2 Jobs in California (NOW HIRING)

Shaarpro

Desktop Support L2

Fountain Valley, CA · On-site

$22 - $28/hr

Desktop Support L2Introduction: The Desktop Support L2 position is responsible for providing technical assistance to end users on various software, hardware, and network related issues. The ideal ...

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

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Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

New

Sybex Support Services Inc.

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Desktop Support Engineer

Redwood City, CA · On-site

$30/hr

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support ... developers, we empower businesses to unlock their true potential and soar to new heights of ...

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Platinum Resource Group

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Desktop Support Engineer: 26-00049

Huntington Beach, CA · On-site

$32 - $33/hr

DESKTOP SUPPORT ENGINEER Location; Huntington Beach, CA The Desktop Engineer's role is to provide desktop support for core organizational functions. This is achieved by monitoring, maintaining ...

Boston Private

Desktop Support Engineer

San Mateo, CA · On-site

Responsible for analyzing, developing and implementing desktop support solutions and recommends desktop support process improvements. Provides end-user support in a Windows environment. Roles and ...

Apptad, Inc.

Desktop Support Engineer

Sunnyvale, CA · On-site

Key Responsibilities End User Support Provide Level 1 deskside / desktop support for hardware, software, operating system, and connectivity issues. Troubleshoot and resolve incidents related to ...

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The Rockridge Group

Desktop Support - L2

Vacaville, CA

$23 - $29.25/hr

Desktop Support Technician - L2 Location: Vacaville, California Summary: Respond to assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals ...

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All JobsDesktop Support Engineer L2 JobsDesktop Support Engineer L2 Jobs in California

Desktop Support Engineer L2 information

See California salary details

$9

$26

$45

How much do desktop support engineer l2 jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support engineer l2 in California is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.38 per hour, depending on experience, location, and employer.

What are the responsibilities of a Desktop Support Engineer L2?

A Desktop Support Engineer L2 provides advanced technical support for computer hardware, software, and network issues that cannot be resolved by Level 1 support staff. They handle complex troubleshooting, perform system upgrades, manage user accounts, and ensure the security of desktop environments. Additionally, they may assist in deploying new technologies, maintaining documentation, and training end-users. L2 engineers often collaborate with other IT teams to resolve escalated issues efficiently.

What are common challenges faced by Desktop Support Engineer L2 professionals, and how can they prepare to handle them?

Desktop Support Engineer L2 professionals often encounter challenges such as troubleshooting complex technical issues that could not be resolved by the L1 team, managing high-priority incidents under time constraints, and supporting a diverse range of hardware and software environments. To prepare, it's important to stay current with new technologies, develop strong problem-solving skills, and maintain clear communication with end-users and other IT teams. Collaborating closely with system administrators and networking teams can also help in effectively resolving escalated issues.

What skills and qualifications are needed to thrive as a Desktop Support Engineer L2?

To thrive as a Desktop Support Engineer L2, you need advanced troubleshooting skills, knowledge of operating systems (Windows, macOS), network fundamentals, and typically a relevant IT certification like CompTIA A+, Network+, or Microsoft Certified. Familiarity with remote desktop tools, ticketing systems (such as ServiceNow or Jira), and common enterprise software is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with other IT teams. These skills ensure efficient technical support, minimize downtime, and maintain user productivity across the organization.

What is the difference between Desktop Support Engineer L2 vs Desktop Support Engineer L3?

CriteriaDesktop Support Engineer L2Desktop Support Engineer L3
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)Same as L2, often with additional certifications like Microsoft Certified Solutions Expert (MCSE)
Work EnvironmentHelpdesk, on-site support, troubleshooting hardware/software issuesAdvanced troubleshooting, network support, system configuration
ResponsibilitiesBasic hardware/software support, user assistanceComplex issues, network integration, system upgrades

Desktop Support Engineer L2 focuses on routine hardware and software support, while Desktop Support Engineer L3 handles more complex problems, network issues, and system configurations. The L3 role requires advanced certifications and experience, making it suitable for more technical tasks within the same support environment.

What are popular job titles related to Desktop Support Engineer L2 jobs in California? For Desktop Support Engineer L2 jobs in California, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer L2 jobs in California look for? The top searched job categories for Desktop Support Engineer L2 jobs in California are:
What cities in California are hiring for Desktop Support Engineer L2 jobs? Cities in California with the most Desktop Support Engineer L2 job openings:
Desktop Support Engineer L2 jobs near you
Infographic showing various Desktop Support Engineer L2 job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,415 per year, or $26.6 per hour.

Desktop Support Engineer

Noblesoft Technologies

Santa Clarita, CA • On-site

$20 - $24/hr

Contractor

Re-posted yesterday

Job description

Title: Desktop Support Engineer- Windows, MAC and Linux End Points

Location: Santa Clara ,CA

Job Description:

A Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM,  Ninja One, Active Directory, Azure Active Directory to identify the root cause and provide a solution or workaround.

Responsibility also includes ensuring the reliability, security, and performance of end points (Windows  and MAC) and applications to meet the needs of our users and business operations.

Exp required- 5-8 years of exp.

Key Responsibilities:

Technical Proficiency: Understanding of operating systems (e.g., Windows, macOS, Linux) and their configurations, including troubleshooting common issues.

Hardware Knowledge: Familiarity with desktop hardware components such as CPUs, RAM, hard drives, and peripherals (e.g., monitors, keyboards, mice), including troubleshooting hardware-related problems.

Software Applications: Ability to install, configure, and troubleshoot various software applications, including productivity suites (e.g., Office 365, SharePoint), antivirus programs, and specialized software used within the organization.

Software solutions: JAMF, Intune (Microsoft Endpoint Manager) SCCM, Ninja One, Active Directory, Azure Active Directory

Ticketing and Help Desk Platforms: ServiceNow and Jira Service Management or similar tools.

Networking Basics: Understanding of basic networking concepts, including TCP/IP, DNS, DHCP, and VPN, to troubleshoot network connectivity issues and configure network settings on desktops.

Remote Desktop Support: Proficiency in providing remote assistance to users using remote desktop tools such as Remote Desktop Protocol (RDP), TeamViewer, or similar software.

Customer Service Skills: Strong communication and interpersonal skills to effectively communicate with end-users, understand their issues, and provide clear instructions and solutions.

IT Inventory: Responsible for managing, and tracking IT assets, including inventory and consumables, while contributing to demand planning strategies

Adaptability and Learning: Willingness to adapt to new technologies and learn continuously, as desktop support often involves staying updated with evolving hardware, software, and security trends.

Team Collaboration: Ability to collaborate with other IT team members, such as network administrators, system administrators, and help desk staff, to resolve complex issues and improve overall IT infrastructure and support processes.

Experience: Minimum 5 to 7+ years of experience as a Desktop Support Engineer