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Weekend Technical Support Engineer Remote Jobs in California

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...

Keyfactor

Technical Support Engineer

San Mateo, CA · Remote

Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The Technical Support Engineer independently resolves ...

Stefanini Group

Technical Analyst

San Francisco, CA · Remote

Stefanini is looking for Technical Analyst-Remote For quick apply, please contact Ayush Dwivedi ... Collibra - as a Collibra developer or support engineer * Alteryx - as a developer or support ...

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All JobsWeekend Technical Support Engineer Remote JobsWeekend Technical Support Engineer Remote Jobs in California

Weekend Technical Support Engineer Remote information

What is the difference between Weekend Technical Support Engineer Remote vs Weekend Customer Support Specialist Remote?

AspectWeekend Technical Support Engineer RemoteWeekend Customer Support Specialist Remote
Required CredentialsTechnical certifications (e.g., CompTIA, Cisco), technical knowledgeCustomer service skills, basic technical understanding
Work EnvironmentTechnical troubleshooting, remote support toolsCustomer interaction, issue resolution via chat or phone
Employer & Industry UsageIT companies, tech support providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, remote troubleshootingCustomer service, communication skills

The Weekend Technical Support Engineer Remote focuses on technical troubleshooting and resolving complex issues, requiring technical certifications. In contrast, the Weekend Customer Support Specialist Remote emphasizes customer communication and issue resolution, often with less technical certification. Both roles are remote and weekend-based but serve different customer needs within their industries.

What are popular job titles related to Weekend Technical Support Engineer Remote jobs in California? For Weekend Technical Support Engineer Remote jobs in California, the most frequently searched job titles are:
What job categories do people searching Weekend Technical Support Engineer Remote jobs in California look for? The top searched job categories for Weekend Technical Support Engineer Remote jobs in California are:
What cities in California are hiring for Weekend Technical Support Engineer Remote jobs? Cities in California with the most Weekend Technical Support Engineer Remote job openings:
Weekend Technical Support Engineer Remote jobs near you
Infographic showing various Weekend Technical Support Engineer Remote job openings in California as of June 2026, with employment types broken down into 4% Locum Tenens, 2% As Needed, 76% Full Time, 12% Part Time, 4% Contract, and 2% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.

Technical Support Engineer

incident.io

San Francisco, CA • Remote

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

About incident.io

incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.

Since launching in 2021, we’ve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters.

We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.

The Team

The Technical Support Team is usually the first line of communication between incident.io and our customers.

We’re part of Product Development, and we’re crucial in ensuring our customers have the best possible experience with our product.

It’s typical for us to jump on customer calls if needed, discuss best approaches, and provide support when a bug sneaks in.

We also collaborate with Product and Engineering, being an essential part of delivering the best possible product.

What you’ll be doing:

You’ll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges.

  • Delivering a world-class customer experience for inbound support questions over Slack and Pylon

  • Acting as the voice of the customer, by capturing product feedback and feature requests for Product and Engineering

  • Handling technical challenges that arise with customers in partnership with our Customer Success Managers

  • Expanding our technical support processes in collaboration with the Head of Technical Support

  • Resolving customer technical issues directly with Engineering, to debug integration issues, write custom scripts, and work with our API

What you need to be successful:

  • Proven experience in a similar role, preferably at a SaaS company, with some experience with monitoring and on-call systems

  • Able to write code at least enough to be dangerous and proficient enough to tackle technical challenges

  • Able to communicate complex technical information by conveying in a clear and simple manner

  • Love products and are keen to understand how they work and how different parts interact with one another

  • You are smartly persistent; have a knack for knowing when to dig deep and when to move on

What we offer:

We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.

  • Market leading private medical insurance

  • Generous parental leave

  • First Friday of the month off

  • Generous annual leave/PTO allowance

  • Competitive salary and equity

  • Remote working and personal development budget

  • Enhanced pension/401k

Apply