Be Seen First
Whittier, CA · On-site
$29.10 - $35/hr
Support and triage IT tickets, providing Tier III level support when needed * Maintain documentation, SOPs, and knowledge base articles * Partner with leadership to identify recurring issues and ...
New
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Be Seen First
Whittier, CA · On-site
$29.10 - $35/hr
Support and triage IT tickets, providing Tier III level support when needed * Maintain documentation, SOPs, and knowledge base articles * Partner with leadership to identify recurring issues and ...
New
Palo Alto, CA · On-site
$20 - $25.50/hr
As a Customer Support Representative (Tier 3) at Pivotal, you will help transform how our customers think about traditional customer support. This role will bridge the gap between tier 3 ...
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Palo Alto, CA · On-site
$20 - $25.50/hr
As a Customer Support Representative (Tier 3) at Pivotal, you will help transform how our customers think about traditional customer support. This role will bridge the gap between tier 3 ...
Palo Alto, CA · On-site
$20 - $25.50/hr
As a Customer Support Representative (Tier 3) at Pivotal,you will helptransform how our customers think about traditional customer support. This role will bridge the gap between tier 3 support ...
Palo Alto, CA · On-site
$20 - $25.50/hr
As a Customer Support Representative (Tier 3) at Pivotal,you will helptransform how our customers think about traditional customer support. This role will bridge the gap between tier 3 support ...
Palo Alto, CA · On-site
$20 - $25.75/hr
As a Customer Support Representative (Tier 3) at Pivotal,you will helptransform how our customers think about traditional customer support. This role will bridge the gap between tier 3 support ...
Palo Alto, CA · On-site
$20 - $25.75/hr
As a Customer Support Representative (Tier 3) at Pivotal,you will helptransform how our customers think about traditional customer support. This role will bridge the gap between tier 3 support ...
Sacramento, CA · On-site
As a member of the Tier 3 support team, this role serves as the final internal escalation point when frontline teams and outsourced partners are unable to achieve resolution. The Support Specialist ...
Quick apply
Sacramento, CA · On-site
As a member of the Tier 3 support team, this role serves as the final internal escalation point when frontline teams and outsourced partners are unable to achieve resolution. The Support Specialist ...
Sacramento, CA · On-site
As a member of the Tier 3 support team, this role serves as the final internal escalation point when frontline teams and outsourced partners are unable to achieve resolution. The Support Specialist ...
Sacramento, CA · On-site
As a member of the Tier 3 support team, this role serves as the final internal escalation point when frontline teams and outsourced partners are unable to achieve resolution. The Support Specialist ...
Sacramento, CA · On-site
As a member of the Tier 3 support team, this role serves as the final internal escalation point when frontline teams and outsourced partners are unable to achieve resolution. The Support Specialist ...
Sacramento, CA · On-site
As a member of the Tier 3 support team, this role serves as the final internal escalation point when frontline teams and outsourced partners are unable to achieve resolution. The Support Specialist ...
... Tier I instruction, support intervention systems, ensure alignment with state standards and ... This is a 3-year grant-funded position. This position will serve multiple sites throughout the ...
... Tier I instruction, support intervention systems, ensure alignment with state standards and ... This is a 3-year grant-funded position. This position will serve multiple sites throughout the ...
$53K - $68K/yr
... support to do their very best every day. Our Culture Caring Drives Us!! We care about making ... Technician - Tier 3 ($28 - 43) Defined as a Service Technician holding all 8 ASE certifications or ...
$53K - $68K/yr
... support to do their very best every day. Our Culture Caring Drives Us!! We care about making ... Technician - Tier 3 ($28 - 43) Defined as a Service Technician holding all 8 ASE certifications or ...
Petaluma, CA · On-site
$53K - $68K/yr
... support to do their very best every day. Our Culture Caring Drives Us!! We care about making ... Technician - Tier 3 ($28 - 43) Defined as a Service Technician holding all 8 ASE certifications or ...
Petaluma, CA · On-site
$53K - $68K/yr
... support to do their very best every day. Our Culture Caring Drives Us!! We care about making ... Technician - Tier 3 ($28 - 43) Defined as a Service Technician holding all 8 ASE certifications or ...
$90K - $95K/yr
OVERVIEW The Raw Materials Yarn Technologist is responsible for leading Tier 3 yarn engineering and validation, leading support of Alo's yarn platforms. This role drives yarn selection, technical ...
$90K - $95K/yr
OVERVIEW The Raw Materials Yarn Technologist is responsible for leading Tier 3 yarn engineering and validation, leading support of Alo's yarn platforms. This role drives yarn selection, technical ...
Commerce, CA · On-site
$90K - $95K/yr
OVERVIEW The Raw Materials Yarn Technologist is responsible for leading Tier 3 yarn engineering and validation, leading support of Alo's yarn platforms. This role drives yarn selection, technical ...
Commerce, CA · On-site
$90K - $95K/yr
OVERVIEW The Raw Materials Yarn Technologist is responsible for leading Tier 3 yarn engineering and validation, leading support of Alo's yarn platforms. This role drives yarn selection, technical ...
San Diego, CA · On-site
$25 - $32/hr
... with Tier 3 support Provide 1st level client support through our help desk ticketing system Recognizing and escalating more difficult problems to Tier 3 support Supporting a Microsoft Windows ...
San Diego, CA · On-site
$25 - $32/hr
... with Tier 3 support Provide 1st level client support through our help desk ticketing system Recognizing and escalating more difficult problems to Tier 3 support Supporting a Microsoft Windows ...
San Diego, CA · On-site
$25 - $32/hr
... with Tier 3 support Provide 1st level client support through our help desk ticketing system Recognizing and escalating more difficult problems to Tier 3 support Supporting a Microsoft Windows ...
San Diego, CA · On-site
$25 - $32/hr
... with Tier 3 support Provide 1st level client support through our help desk ticketing system Recognizing and escalating more difficult problems to Tier 3 support Supporting a Microsoft Windows ...
$25 - $32/hr
... with Tier 3 support Provide 1st level client support through our help desk ticketing system Recognizing and escalating more difficult problems to Tier 3 support Supporting a Microsoft Windows ...
$25 - $32/hr
... with Tier 3 support Provide 1st level client support through our help desk ticketing system Recognizing and escalating more difficult problems to Tier 3 support Supporting a Microsoft Windows ...
San Diego, CA · On-site
$54K - $73K/yr
Monitor and manage escalation queues, coordinating with Tier 3 agents and full-time support teams to ensure timely and effective case resolution. * Provide strategic insights and recommendations on ...
San Diego, CA · On-site
$54K - $73K/yr
Monitor and manage escalation queues, coordinating with Tier 3 agents and full-time support teams to ensure timely and effective case resolution. * Provide strategic insights and recommendations on ...
San Diego, CA · On-site
$54K - $73K/yr
Monitor and manage escalation queues, coordinating with Tier 3 agents and full-time support teams to ensure timely and effective case resolution. * Provide strategic insights and recommendations on ...
San Diego, CA · On-site
$54K - $73K/yr
Monitor and manage escalation queues, coordinating with Tier 3 agents and full-time support teams to ensure timely and effective case resolution. * Provide strategic insights and recommendations on ...
Malibu, CA · On-site
$80K - $110K/yr
Provide Tier 2 and Tier 3 remote technical support for macOS and Windows computers, mobile devices, peripherals, and business applications. * Diagnose and resolve hardware, software, performance ...
Quick apply
Malibu, CA · On-site
$80K - $110K/yr
Provide Tier 2 and Tier 3 remote technical support for macOS and Windows computers, mobile devices, peripherals, and business applications. * Diagnose and resolve hardware, software, performance ...
$80K - $85K/yr
This role combines Tier III technical support, implementation leadership, asset management, and team coordination to ensure high-quality service delivery across the organization. The IT & Support ...
$80K - $85K/yr
This role combines Tier III technical support, implementation leadership, asset management, and team coordination to ensure high-quality service delivery across the organization. The IT & Support ...
Sacramento, CA · On-site
$80K - $85K/yr
This role combines Tier III technical support, implementation leadership, asset management, and team coordination to ensure high-quality service delivery across the organization. The IT & Support ...
Sacramento, CA · On-site
$80K - $85K/yr
This role combines Tier III technical support, implementation leadership, asset management, and team coordination to ensure high-quality service delivery across the organization. The IT & Support ...
$14.23 - $16.95
14% of jobs
$18.38 is the 25th percentile. Wages below this are outliers.
$16.95 - $19.67
21% of jobs
$19.67 - $22.39
14% of jobs
The median wage is $22.55 / hr.
$22.39 - $25.10
18% of jobs
$26.96 is the 75th percentile. Wages above this are outliers.
$25.10 - $27.82
12% of jobs
$27.82 - $30.54
6% of jobs
$30.54 - $33.26
4% of jobs
$33.26 - $35.97
3% of jobs
$35.97 - $38.69
3% of jobs
$38.69 - $41.41
3% of jobs
$41.41 - $44.13
1% of jobs
$14
$25
$44
A Tier 3 Support job involves providing advanced technical support for complex issues that cannot be resolved by Tier 1 or Tier 2 teams. Tier 3 specialists diagnose deep-rooted software, hardware, or network problems, often working closely with developers or engineers to identify and implement solutions. They may also assist with bug fixes, system optimizations, and documentation for recurring issues. Their role requires extensive technical expertise, troubleshooting skills, and a deep understanding of the product or system.
Tier 3 Support specialists are responsible for addressing the most complex and challenging technical problems that cannot be resolved by Tier 1 or Tier 2 teams. These issues often involve in-depth troubleshooting, root cause analysis, and collaboration with developers or product engineers to resolve systemic or advanced hardware/software problems. Unlike earlier tiers that handle basic troubleshooting or account support, Tier 3 handles escalations that may require specialized knowledge or the creation of permanent solutions. This role is highly collaborative, often involving cross-team communication and direct involvement in critical incident management. As a result, professionals in Tier 3 Support gain valuable expertise and exposure that can lead to specialized engineering or leadership career paths.
To thrive as a Tier 3 Support professional, you need deep technical expertise in troubleshooting complex systems, advanced problem-solving abilities, and experience with relevant industry technologies. Familiarity with ticketing systems, network and server diagnostic tools, and certifications such as CompTIA, Microsoft, or Cisco are often expected. Strong analytical thinking, effective communication skills, and the ability to mentor others help distinguish top performers. These skills are crucial for efficiently resolving escalated issues, supporting internal teams, and maintaining high service standards for customers.
For Tier 3 Support jobs in California, the most frequently searched job titles are:
The top searched job categories for Tier 3 Support jobs in California are:
Whittier, CA • On-site
6.8
Based on 20 frontline employees who took The Breakroom Quiz
129th of 175 rated vehicle equipment hire
People enjoy working here
Paid breaks
Recommended by parents
Respectful managers
$29.10 - $35/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
New
Location: City of Industry, CA
Pay Range: $29.00 – $34.44 per hour
Fully onsite
Key Responsibilities
Additional Requirements
Preferred
Physical Requirements
Why Quinn Company?
Join a team that values innovation, teamwork, and customer service while working with cutting-edge Microsoft technologies. At Quinn, you’ll play a vital role in supporting operations across multiple locations and helping drive continuous improvement in IT services.
Apply today to join a team focused on innovation, service, and continuous improvement.
Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.
As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company... local and global at the same time.
Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.
www.quinncompany.com
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