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Weekend Technical Support Engineer Jobs in California

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

  • Retirement

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Sciton

Technical Support Engineer

Palo Alto, CA

$80K - $90K/yr

  • Retirement

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Coralogix

Technical Support Engineer

San Francisco, CA · On-site +1

$90K - $120K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...

Cypress HCM

Technical Support Engineer

San Francisco, CA

$39.21 - $44.13/hr

Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

Socure

Technical Support Engineer

San Francisco, CA · On-site

$90K - $115K/yr

About the role The Technical Support Engineer is a customer-focused problem solver responsible for ... Comfortable working Monday-Friday, 9:00am-6:00pm EST, with availability for weekend and holiday ...

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All JobsTechnical Support Engineer JobsWeekend Technical Support Engineer JobsWeekend Technical Support Engineer Jobs in California

Weekend Technical Support Engineer information

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are the most commonly searched types of Technical Support Engineer jobs in California?

The most popular types of Technical Support Engineer jobs in California are:

What are popular job titles related to Weekend Technical Support Engineer jobs in California?

For Weekend Technical Support Engineer jobs in California, the most frequently searched job titles are:

What job categories do people searching Weekend Technical Support Engineer jobs in California look for?

The top searched job categories for Weekend Technical Support Engineer jobs in California are:

What cities in California are hiring for Weekend Technical Support Engineer jobs?

Cities in California with the most Weekend Technical Support Engineer job openings:

Weekend Technical Support Engineer jobs near you

Technical Support Engineer

Sciton

Palo Alto, CA • On-site

$80K - $90K/yr

Full-time, Part-time

Retirement

Re-posted 8 days ago

Job description

Technical Support Engineer
Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to market just a few years after lasers were first invented, and that same spirit of innovation still drives us today.
We are built on a strong set of values: Selflessness, Candor, Innovation, Execution, Objectivity, Excellence, Learning, Ownership, and Clarity. With more than 500 employees worldwide, Sciton has been recognized as a USA TODAY Top Workplace for three consecutive years from 2022 to 2025.
If you want to work on meaningful technology that directly improves patient outcomes and be part of a company that values curiosity, ownership, and excellence, we would love to meet you.
Position Summary
The Technical Support Engineer is responsible for providing expert technical support, troubleshooting, repair, calibration, and installation assistance for Sciton's advanced medical laser systems. As a key member of the Global Service Team, this role works closely with customers and internal teams to diagnose and resolve technical issues, ensure optimal system performance, and deliver an exceptional customer experience.
The ideal candidate is a hands-on technical professional with strong problem-solving skills, experience supporting complex electromechanical equipment, and a commitment to customer success.
Key Responsibilities:
  • Provide technical support for the repair, testing, calibration, and installation of laser systems, subsystems, and related components.
  • Troubleshoot and resolve technical issues involving medical laser equipment and associated technologies.
  • Escalate complex technical issues and communicate potential risks that may impact service delivery or project timelines.
  • Maintain accurate and detailed service records, reports, and documentation.
  • Support customers by diagnosing issues, providing technical guidance, and ensuring timely resolution.
  • Collaborate closely with internal Sales, Service, Engineering, and Operations teams.
  • Deliver exceptional customer service while building strong relationships with customers and partners.
  • Provide on-site technical support and field service assistance as required.
  • Travel as needed to support customer installations, training, service activities, and escalations.
  • Perform additional duties and special projects as assigned.

Key Qualifications:
  • Associate degree in Electronics, Biomedical Engineering Technology, or a related technical field.
  • 5-10 years of experience in field service, technical support, or troubleshooting complex technical equipment.
  • Proven experience diagnosing, repairing, and maintaining electromechanical systems.
  • Working knowledge of customer support requirements within medical, healthcare, or clinical environments.
  • Understanding of product alignment, calibration, certification, and compliance standards.
  • Familiarity with laser technology, optical systems, and related applications.
  • Ability to interpret technical documentation, schematics, and service procedures.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication and customer service skills, with the ability to build positive relationships with customers and internal teams.
  • Ability and willingness to travel as needed.

Compensation and Benefits
The compensation range for this position is $80k - $90k annually, with final compensation determined based on experience, qualifications, and overall fit for the role. In addition to a competitive market-based salary, Sciton provides an opportunity to participate in equity/stock incentive programs, a profit-sharing bonus, and a comprehensive benefits package, including 401(K) with matching
FULL-TIME/PART-TIME Full-Time
POSITION Technical Support Engineer
LOCATION Palo Alto, CA (HQ)
Pay Range: $80,000 - $90,000 per year

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