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Weekend Technical Support Engineer Jobs (NOW HIRING)

Cyolo

Technical Support Engineer

Washington, DC · On-site

Senior Technical Support Engineer Join our amazing team as our Senior Technical Support Engineer! We are looking for a highly experienced and driven Technical Support Engineer to lead complex ...

Becton Dickinson

Technical Support Engineer

Durham, NC · On-site

Technical Support Engineer (TSE) BD is one of the largest global medical technology companies in ... Ability to work flexible hours to support department operations, including scheduled weekend shifts ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours) What You Have: * 3+ years of experience in technical support, support engineering, technical ...

10Beauty

Technical Support Engineer

Burlington, MA · On-site

... in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours) Qualifications : Required : • 3+ years of experience in technical support, support engineering ...

Pepperl+Fuchs

Technical Support Engineer

Houston, TX · Hybrid

Technical Support Engineer Location: Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range: Competitive Benefits: Medical, Dental, Vision ...

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Weekend Technical Support Engineer information

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How much do weekend technical support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for weekend technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend Technical Support Engineer, and why are they important?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are some common challenges faced by Weekend Technical Support Engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What are Weekend Technical Support Engineers?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

More about Weekend Technical Support Engineer jobs
What cities are hiring for Weekend Technical Support Engineer jobs? Cities with the most Weekend Technical Support Engineer job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
What states have the most Weekend Technical Support Engineer jobs? States with the most job openings for Weekend Technical Support Engineer jobs include:
What job categories do people searching Weekend Technical Support Engineer jobs look for? The top searched job categories for Weekend Technical Support Engineer jobs are:
Weekend Technical Support Engineer jobs near you
Infographic showing various Weekend Technical Support Engineer job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Diversified Technical Systems

Seal Beach, CA • On-site

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
We are seeking a motivated and detail-oriented Technical Support Engineer to provide front-line technical support for DTS hardware and software systems. This role is ideal for a technically skilled professional who thrives on problem-solving, customer interaction, and cross-functional collaboration. The Technical Support Engineer will diagnose and resolve customer issues, support installations, contribute to product improvements, and help ensure the highest levels of customer satisfaction.
Summary
The Technical Support Engineer provides technical support for DTS hardware and software systems by diagnosing, troubleshooting, and resolving customer issues in accordance within established procedures and individual skill level. This role serves as a front-line resource for the Help Center by responding to support tickets independently and/or in collaboration with senior technical staff as appropriate.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Additional responsibilities and requirements may change at any time with or without notice.
Responsibilities and Duties include but are not limited to:
  • Provide technical support for DTS hardware and software systems by diagnosing, troubleshooting, and resolving customer issues in accordance with established procedures and individual skill level.
  • Serve as a front-line resource for the Help Center by responding to support tickets independently and/or in collaboration with senior technical staff as appropriate.
  • Test, evaluate, and verify software, system, and product performance to ensure customer requirements and quality standards are met.
  • Support sensor installation, wiring, configuration, calibration, and system setup for customer applications.
  • Maintain, develop, and update technical documentation, knowledge base articles, and Help Center content related to common issues, solutions, and best practices.
  • Collaborate with engineering and product development teams to communicate customer feedback, support product improvements, and assist in defining and reviewing system and product requirements.
  • Provide web-based, remote, and on-site technical support, including customer training and system demonstrations, as assigned.
  • May participate in customer meetings, site visits, and training sessions, independently or alongside senior technical staff, depending on experience level and project scope.
  • May assist with pre-sales and post-sales technical activities as needed, with primary emphasis on post-sales customer support.
  • Design, develop, or assist with custom support solutions, including interface circuits, cables, and related system components, as needed.
  • Contribute to internal training programs, technical documentation, and knowledge-sharing initiatives.
  • Participate in professional development activities, such as training sessions and mentoring or shadowing experienced engineers.
  • Performs other related duties and responsibilities as requested by DTS management.
Experience and Skills
To perform this job successfully, an individual must be able to perform the Responsibilities and Duties satisfactorily. The qualifications and skills listed below are representative of the knowledge, skills, and/or abilities for the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
  • Technical degree in electronics/engineering or equivalent training and previous (approximately 2 years) in a technical role involving data acquisition, sensors, or embedded systems, or an equivalent combination nation of education and experience is necessary.
  • Related experience working in automotive crash, flight test, and/or aerospace & Defense (A&D) sectors is preferred. Experience working with aerospace and/or automotive testing applications is a plus.
  • Working knowledge of DTS product lines is necessary following applicable training.
  • Demonstrated proficiency using various computer programs, such as Outlook, Word, and Excel, as well as, the ability to learn and master several essential DTS software products essential is necessary.
    • Demonstrated ability to resolve customer/product issues within established timeline, as well as, to address and document details, simultaneously manage multiple tasks, meet deadlines, and collaborate effectively with other individuals/departments is necessary.
    Demonstrated ability to manage projects as well as the ability to understand project priorities, develop plans that will achieve stated goals on schedule, anticipate problems, and develop solutions to correct or prevent obstacles is necessary.
  • The ability to effectively communicate and present information, verbally and in writing, in a professional, diplomatic manner to a variety of audiences (internal, customers, and vendors) is necessary.
  • Well-developed analytical, reasoning, inter-personal communication, problem-solving, and conflict resolution skills is necessary.
  • Ability to adapt to change and react positively to changing business needs is necessary.
  • Ability to travel to domestic and international locations for customer support/meetings, trade shows, or technical workshops is necessary.
Job Benefits
Why Join DTS?
For six consecutive years, DTS has been recognized as one of the "Best Places to Work"-and for good reason. We believe happy, empowered employees lead to exceptional customer outcomes. Here's what we offer:
  • Competitive base salary and performance bonus structure
  • Flexible work schedules
  • Six paid company holidays plus the final week of the year off (paid)
  • Free on-site EV charging stations
  • Comprehensive medical, dental, and vision insurance
  • Employer-paid life insurance
  • Voluntary insurance plans including accident and critical illness coverage
  • Tuition and training assistance
  • 401(k) with employer match

Estimated Salary Range:
The estimated salary range listed below allows for candidates with various levels of skill and experience to be considered, as well as room for growth achieved within the role over time. Offers extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
$95k - $135k annualized
Work Environment, Physical Demands, and Equipment Use
This position works in an environment in which safety, environmental and health concerns may demand constant attention. The work environment is a production and engineering area and typical business office. The employee is frequently required to stand, walk, sit, and have the ability to lift and carry up to 50 lbs.
Occasional US and/or international travel to customer, vendor, corporate, and/or other sites may be necessary based on business or customer needs.
ITAR Statement
This position requires compliance with U.S. Export Control requirements. Therefore candidates must qualify as a a U.S. Person as defined by 22 C.F.R. 120.15.
Equal Opportunity Statement
DTS is committed to a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, religion, sex/gender, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local regulations.

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