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Weekend Technical Support Engineer Jobs (NOW HIRING)

$60K - $75K/yr

Technical Support Engineer AutoRABIT is looking for a Technical Support Engineer to support ... Work Timings: On-call/weekend rotations, and occasional meetings in early mornings or evenings to ...

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours) What You Have * 3+ years of experience in technical support, support engineering, technical ...

Pepperl + Fuchs: Technical Support Engineer Location : Katy, Texas Type: Full Time Schedule: 8am - 5pm Hybrid Schedule (3 day in Office and 2 days remote) Salary Range : Competitive Benefits

Technical Support Engineer,

Ridgeville, SC · On-site

$73.35K - $136.22K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

Technical Support Engineer You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges. Delivering a world-class customer ...

The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...

Technical Support Engineer Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven ...

Technical Support Engineer

San Jose, CA · On-site

$60K - $70K/yr

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Technical Support Engineer Illumia is an industry leader in bringing the best integrated technology ... This role may require occasional evening or weekend work to support customers in different time ...

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

Technical Support Engineer The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The ...

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Weekend Technical Support Engineer information

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$37.5K

$79K

$119.5K

How much do weekend technical support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for weekend technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend Technical Support Engineer, and why are they important?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are some common challenges faced by Weekend Technical Support Engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What are Weekend Technical Support Engineers?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

More about Weekend Technical Support Engineer jobs
What cities are hiring for Weekend Technical Support Engineer jobs? Cities with the most Weekend Technical Support Engineer job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
What states have the most Weekend Technical Support Engineer jobs? States with the most job openings for Weekend Technical Support Engineer jobs include:
What job categories do people searching Weekend Technical Support Engineer jobs look for? The top searched job categories for Weekend Technical Support Engineer jobs are:
Infographic showing various Weekend Technical Support Engineer job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

$60K - $75K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Technical Support Engineer

AutoRABIT is looking for a Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service skills.

As a Support Engineer, you will contribute to AutoRABIT products adoption and success. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also troubleshoot, investigate, and solve customer issues in a timely manner. In AutoRABIT, you will represent the customer voice in finding solutions with the assistance of our product, engineering, and Customer Success teams.

Responsibilities:

  • You will be the first contact point for new customer support requests.
  • Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation managing customer relationship all along the way.
  • Collaborate with Sales, Solution Consultants, Engineering, and Product management to troubleshoot customer issues, and improve overall customer experience and make sure that our Service offering brings maximum value to our customers.
  • Be creative, find solutions to improving the customer experience and the way we work.
  • Maintain communications with clients on the status of all open requests. All responses should be professional, complete, well-formatted, and consistent with prior communications.
  • Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally.
  • Adhere to AutoRABIT's internal and customer contracted support SLAs.

Desired Skills and Experience:

  • Excellent customer service experience and communication skills.
  • Attention to detail.
  • Understanding and ability to learn technical concepts quickly.
  • 2-3 years previous Technical customer support experience.
  • Desired: Experience working with Salesforce and/or a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab). Experience with system-wide deployments. Investigation skills to understand problems in their context and the ability to reproduce these scenarios. Familiarity with working with logs is a plus.

Education and Qualifications:

  • Bachelor's in computer science, Engineering, or equivalent degree, or equivalent technical support experience.
  • Any Salesforce certification is a plus.

Must live in and be eligible to work in Australia. Work Timings: On-call/weekend rotations, and occasional meetings in early mornings or evenings to collaborate with global teams, may be required to off-shift to cover other time zones. The annual salary for this role is $60,000 - $75,000 AUS depending on experience. This is a 100% remote job, but requires 10% travel and an in-person component to the interview process.