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Weekend Technical Support Engineer Jobs (NOW HIRING)

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation ...

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

Weekend Night Friday-Monday, 8:00 p.m. - 6:00 a.m. EST What we do The Technical Support Team is ... Working cross-functionally with Engineering, Implementation, and Customer Operations, Technical ...

Our partner is looking for a Technical Support Engineer based in Netherlands. This is an excellent opportunity for a skilled technical support professional to play a key role in maintaining the ...

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

Technical Support Engineer Location: United States; Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The ...

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

Technical support to DSE Internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team * Compliance with internal procedures ...

Technical Support Engineer Position Type: Full-Time, Salaried Department: Avancir Location: Birmingham, Alabama - On-Site Reports To: Director of Product Start Date: Immediate Company Overview Ready ...

Technical Support Engineer Position Type: Full-Time, Salaried Department: Avancir Location: Birmingham, Alabama - On-Site Reports To: Director of Product Start Date: Immediate Company Overview Ready ...

About the Role Sweet Security is looking for a talented and hands on Support Engineer to establish and lead our technical support function. As a Support Engineer at Sweet Security, you'll play a key ...

Technical Support Engineer

Newark, NJ · Remote

$120K - $135K/yr

Troubleshoot technical and field-related challenges * Support code compliance and construction requirements * Collaborate with engineering, operations, and sales teams * Minimal travel required What ...

Technical Support Engineer

San Francisco, CA · On-site

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our ...

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Weekend Technical Support Engineer information

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$37.5K

$79K

$119.5K

How much do weekend technical support engineer jobs pay per year?

As of Jun 18, 2026, the average yearly pay for weekend technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Weekend Technical Support Engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

What are Weekend Technical Support Engineers?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a Weekend Technical Support Engineer, and why are they important?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.
More about Weekend Technical Support Engineer jobs
What cities are hiring for Weekend Technical Support Engineer jobs? Cities with the most Weekend Technical Support Engineer job openings:
What are the most commonly searched types of Technical Support Engineer jobs? The most popular types of Technical Support Engineer jobs are:
What states have the most Weekend Technical Support Engineer jobs? States with the most job openings for Weekend Technical Support Engineer jobs include:
What job categories do people searching Weekend Technical Support Engineer jobs look for? The top searched job categories for Weekend Technical Support Engineer jobs are:
Infographic showing various Weekend Technical Support Engineer job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Fortive

Franklin, TN

Full-time

Posted 9 days ago


Job description

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation, documentation & knowledge management, and customer engagement. The Technical Support Engineer influences internal and external customers from pre implementation through products end of life.  

The Technical Support Engineer will work cross-functionally with Tier I, DevOps, Developers, and Service teams to enhance the impact of our products by supporting customer base.  

Responsibilities: 

System Maintenance and Implementation 

  • CensiTrac, LoanerLink, and Censis AI2: This includes file transfers, database backups/restoration, and validation tasks. 
  • Interface agents: communication with washers, sterilizers, incubators 
  • Single sign-on: SAML 2.0, Windows Authentication, and AD/LDAP 
  • Surgical schedule integrations: including flat file and HL7 formats 
  • Perform upgrades, software conversions, server updates, and package installations. 

Customer Engagement and Project Management 

  • Present technical requirements for fitting Censis software into unique IT environments. 
  • Communicate effectively with external customers and provide pre-implementation support. 
  • Reply promptly to customer inquiries and work on conference calls with customers. 
  • Act as a liaison to project managers and provide technical advisement for projects. 

Technical Problem-Solving 

  • Utilize advanced analytical and troubleshooting skills for technical problem-solving. 
  • Review and translate SQL database information, application error logs, and other diagnostic data. 
  • Analyze service interruptions, perform root cause analysis, and implement solutions. 

Documentation and Knowledge Management: 

  • Maintain team documentation for consistent operations and knowledge sharing. 

Qualifications:

  • One to three years of customer support, SaaS preferred 
  • Proficient in the use of Microsoft Office products 
  • Excellent presentation, writing, organizational, analytical, and problem-solving skills 
  • Experience using Zendesk, SalesForce, ServiceCloud or similar application preferred 

* Travel up to 1-2 times per year 

Fortive Corporation Overview

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. 

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference. 

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. 

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Censis 

Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry. 

From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare's rapidly changing environment. With Censis, you're positioned to start ahead and stay ahead, no matter what the future holds. 

We Are an Equal Opportunity Employer
 
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Fortive logo

About Fortive

Sourced by ZipRecruiter

Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Everett, WA, US

Year founded

2016

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