ZipRecruiter

Log In

1

Associate Technical Support Engineer Jobs (NOW HIRING)

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Associate degree in Electronics, Biomedical Engineering Technology, or a related technical field. * 5-10 years of experience in field service, technical support, or troubleshooting complex technical ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Securiti.ai

Technical Support Engineer

Concord, NC · On-site

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

$100 - $125/hr

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

next page

Showing results 1-20

All JobsTechnology JobsInformation Technology JobsTechnology Engineer JobsAssociate Technical Support Engineer Jobs

Associate Technical Support Engineer information

See salary details

$11

$24

$57

How much do associate technical support engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for associate technical support engineer in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Associate Technical Support Engineer vs Customer Support Specialist?

AspectAssociate Technical Support EngineerCustomer Support Specialist
CredentialsTypically requires a technical degree or certifications in relevant technologiesUsually requires customer service or communication skills, with or without technical certifications
Work EnvironmentTechnical support teams, often in IT or software companiesCustomer service centers, call centers, or online support platforms
Employer & IndustryTech companies, software providers, hardware manufacturersRetail, telecom, software, and service industries
Common Search & ComparisonOften compared for technical roles requiring problem-solving skillsCompared for roles focused on customer interaction and communication skills

The Associate Technical Support Engineer and Customer Support Specialist roles overlap in customer interaction but differ mainly in technical requirements and work environment. The engineer role emphasizes technical troubleshooting and certifications, while the specialist focuses on customer communication skills. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What does an associate technical support engineer do?

An associate technical support engineer provides technical assistance to customers or internal teams by troubleshooting hardware, software, or network issues. They often use diagnostic tools, document solutions, and communicate technical information clearly, typically working under supervision and developing their technical skills through training and certifications.

What cities are hiring for Associate Technical Support Engineer jobs?

Cities with the most Associate Technical Support Engineer job openings:

What are the most commonly searched types of Technical Support Engineer jobs?

The most popular types of Technical Support Engineer jobs are:

What states have the most Associate Technical Support Engineer jobs?

States with the most job openings for Associate Technical Support Engineer jobs include:

What are popular job titles related to Associate Technical Support Engineer jobs?

For Associate Technical Support Engineer jobs, the most frequently searched job titles are:

Associate Technical Support Engineer

Park Place Technologies

Highland Heights, OH • On-site

Full-time

Posted 6 days ago

Park Place Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

89th of 226 rated it services

Job description

Associate Technical Support Engineer

The Associate Technical Support Engineer ensures Park Place Technologies derives maximum benefit from the sale of its products by providing customers with high quality Technical Support.

Responsibilities:

  • Advise customers how to configure and use Park Place Technologies’ software products to satisfy their operational needs.
  • Trouble-shoot and identify the cause of customer software product problems.
  • Resolve customer problems, ensuring workarounds and software patches are made available in accordance with agreed service levels.
  • Ensure all customer problems and queries are logged in Park Place Technologies’ Helpdesk system, escalated where appropriate and tracked through to completion.
  • Work closely with Software Development Teams on the resolution of customer problems.
  • Engage with Sales and Pre-Sales Teams to facilitate successful Proof of Concept trials.
  • Develop and maintain a full and current awareness of Entuity products.
  • Maintain an awareness of IT technologies relevant to the operation of Park Place Technologies’ products and services.
  • Advise customers how to integrate Entuity software with corporate user authentication systems (e.g., Active Directory, LDAP, SAML, SSO).
  • Advise customers how to customize Entuity software dashboards, reports, and exports.
  • Develop and supply to customers customized rules and scripts using Groovy scripting language to change how Entuity Software processes alerts and forwards them to third-party software products.
  • Develop and supply to customers customized configurations using Stormworks Statement language to change how Entuity Software collects and processes data.
  • Issue customer licenses as required. 
  • Create and issue Device support software configurations and overrides to customers as required.
  • Other duties as assigned.

Basic Qualifications:

  • Bachelor’s degree required in a Computer Networking or Software related discipline.
  • A minimum of 1-3 years’ experience of MS Windows, Red Hat Linux and VMware.
  • Knowledge of network technologies and device types (routers, switches, load balancers, etc.).
  • Self-confident and resourceful with a positive attitude.
  • Well organized and able to stay focused when under pressure.
  • Enjoys problem solving and interaction with others.
  • Good communication skills and a sense of humor.

Preferred Qualifications:

  • Network device vendor certifications (CCNA, JNCIA).

Travel: 

  • 0%

What Park Place Technologies employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply