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How much do technical support engineer part time jobs pay per year?

As of Jun 17, 2026, the average yearly pay for technical support engineer part time in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Technical Support Engineer Part Time position, and why are they important?

To thrive as a Technical Support Engineer Part Time, you need a strong understanding of computer systems, troubleshooting techniques, and networking fundamentals, typically supported by a relevant degree or equivalent experience. Familiarity with helpdesk software, remote diagnostic tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are common requirements. Excellent communication, patience, and problem-solving skills help you resolve user issues efficiently and foster positive customer experiences. These skills and qualities are crucial for quickly diagnosing technical problems and delivering effective support, even within the constraints of part-time schedules.

What does a typical workweek look like for a part-time Technical Support Engineer?

A part-time Technical Support Engineer usually works scheduled shifts that may include evenings or weekends and focuses on assisting users with technical issues via phone, email, or chat. The role often involves diagnosing problems, documenting solutions in ticketing systems, and escalating complex issues to senior team members when necessary. You’ll collaborate closely with other engineers and departments to ensure timely resolution of client concerns. The part-time structure can offer flexibility for balancing work with other commitments, while still providing exposure to a wide range of technical challenges and learning opportunities.

What is a Technical Support Engineer Part Time job?

A Technical Support Engineer (Part-Time) is responsible for assisting customers with technical issues related to a company's products or services. They provide troubleshooting, resolve technical problems, and offer guidance through various support channels like phone, email, or chat. Part-time engineers typically work flexible or reduced hours while ensuring efficient customer support. They may also document issues, escalate complex problems, and contribute to knowledge bases. Strong problem-solving skills, technical knowledge, and customer service abilities are essential for this role.

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What cities are hiring for Technical Support Engineer Part Time jobs? Cities with the most Technical Support Engineer Part Time job openings:
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Technical Support Engineer Part Time jobs near you
Infographic showing various Technical Support Engineer Part Time job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 56% Full Time, and 41% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Sciton

Palo Alto, CA • On-site

$80K - $90K/yr

Full-time, Part-time

Retirement

Posted 9 days ago

Job description

Technical Support Engineer
Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to market just a few years after lasers were first invented, and that same spirit of innovation still drives us today.
We are built on a strong set of values: Selflessness, Candor, Innovation, Execution, Objectivity, Excellence, Learning, Ownership, and Clarity. With more than 500 employees worldwide, Sciton has been recognized as a USA TODAY Top Workplace for three consecutive years from 2022 to 2025.
If you want to work on meaningful technology that directly improves patient outcomes and be part of a company that values curiosity, ownership, and excellence, we would love to meet you.
Position Summary
The Technical Support Engineer is responsible for providing expert technical support, troubleshooting, repair, calibration, and installation assistance for Sciton's advanced medical laser systems. As a key member of the Global Service Team, this role works closely with customers and internal teams to diagnose and resolve technical issues, ensure optimal system performance, and deliver an exceptional customer experience.
The ideal candidate is a hands-on technical professional with strong problem-solving skills, experience supporting complex electromechanical equipment, and a commitment to customer success.
Key Responsibilities:
  • Provide technical support for the repair, testing, calibration, and installation of laser systems, subsystems, and related components.
  • Troubleshoot and resolve technical issues involving medical laser equipment and associated technologies.
  • Escalate complex technical issues and communicate potential risks that may impact service delivery or project timelines.
  • Maintain accurate and detailed service records, reports, and documentation.
  • Support customers by diagnosing issues, providing technical guidance, and ensuring timely resolution.
  • Collaborate closely with internal Sales, Service, Engineering, and Operations teams.
  • Deliver exceptional customer service while building strong relationships with customers and partners.
  • Provide on-site technical support and field service assistance as required.
  • Travel as needed to support customer installations, training, service activities, and escalations.
  • Perform additional duties and special projects as assigned.

Key Qualifications:
  • Associate degree in Electronics, Biomedical Engineering Technology, or a related technical field.
  • 5-10 years of experience in field service, technical support, or troubleshooting complex technical equipment.
  • Proven experience diagnosing, repairing, and maintaining electromechanical systems.
  • Working knowledge of customer support requirements within medical, healthcare, or clinical environments.
  • Understanding of product alignment, calibration, certification, and compliance standards.
  • Familiarity with laser technology, optical systems, and related applications.
  • Ability to interpret technical documentation, schematics, and service procedures.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication and customer service skills, with the ability to build positive relationships with customers and internal teams.
  • Ability and willingness to travel as needed.

Compensation and Benefits
The compensation range for this position is $80k - $90k annually, with final compensation determined based on experience, qualifications, and overall fit for the role. In addition to a competitive market-based salary, Sciton provides an opportunity to participate in equity/stock incentive programs, a profit-sharing bonus, and a comprehensive benefits package, including 401(K) with matching
FULL-TIME/PART-TIME Full-Time
POSITION Technical Support Engineer
LOCATION Palo Alto, CA (HQ)
Pay Range: $80,000 - $90,000 per year

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