ZipRecruiter

Log In

1

Associate Technical Support Engineer Jobs in Tennessee

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

IT Support Engineer Location: Nashville, TN (Hybrid) Employment Type: Direct Hire or Contract-to ... Provide technical support across multiple client environments, both remotely and onsite

Socket.dev

Support Engineer

Nashville, TN · On-site

$80 - $100/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of ...

Oracle Corporation

Support Engineer

Nashville, TN · On-site

$21.20 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of ...

Oracle

Support Engineer

Nashville, TN · On-site

$21.20 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of ...

Warby Parker

Support Engineer II

Nashville, TN · On-site

Now, we're seeking someone with the technical expertise to help us design smarter, more sustainable ... Support Engineer, Desktop Support Engineer or similar, with a focus on scalable solutions and 1+ ...

Warby Parker

Support Engineer II

Nashville, TN · On-site

Now, we're seeking someone with the technical expertise to help us design smarter, more sustainable ... Support Engineer, Desktop Support Engineer or similar, with a focus on scalable solutions and 1+ ...

Oracle

Support Engineer

Nashville, TN · Hybrid

$21.20 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of ...

Oracle Corporation

Support Engineer

Nashville, TN · Hybrid

$21.20 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of ...

Oracle

Support Engineer

Nashville, TN · Hybrid

$21.20 - $45.05/hr

Overview As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of ...

Amazon

ITS Support Engineer I

Nashville, TN · On-site

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of ...

next page

Showing results 1-20

All JobsAssociate Technical Support Engineer JobsAssociate Technical Support Engineer Jobs in Tennessee

Associate Technical Support Engineer information

What is the difference between Associate Technical Support Engineer vs Customer Support Specialist?

AspectAssociate Technical Support EngineerCustomer Support Specialist
CredentialsTypically requires a technical degree or certifications in relevant technologiesUsually requires customer service or communication skills, with or without technical certifications
Work EnvironmentTechnical support teams, often in IT or software companiesCustomer service centers, call centers, or online support platforms
Employer & IndustryTech companies, software providers, hardware manufacturersRetail, telecom, software, and service industries
Common Search & ComparisonOften compared for technical roles requiring problem-solving skillsCompared for roles focused on customer interaction and communication skills

The Associate Technical Support Engineer and Customer Support Specialist roles overlap in customer interaction but differ mainly in technical requirements and work environment. The engineer role emphasizes technical troubleshooting and certifications, while the specialist focuses on customer communication skills. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What does an associate technical support engineer do?

An associate technical support engineer provides technical assistance to customers or internal teams by troubleshooting hardware, software, or network issues. They often use diagnostic tools, document solutions, and communicate technical information clearly, typically working under supervision and developing their technical skills through training and certifications.

What are the most commonly searched types of Technical Support Engineer jobs in Tennessee?

The most popular types of Technical Support Engineer jobs in Tennessee are:

What cities in Tennessee are hiring for Associate Technical Support Engineer jobs?

Cities in Tennessee with the most Associate Technical Support Engineer job openings:

Associate, Tech Support Engineering (Nashville, TN)

Nashville, TN

L3HHCM20
See more jobs at L3HHCM20external

Full-time

Re-posted 19 days ago

Job description

Job Title:  Assoc, Technical Support Engrg

Job Location: Nashville, TN

Job Summary:

The role of Technical Support Engineering is to assist cross-functional teams with the sustainment of multiple integration lab configurations. We are looking for a technically-sound individual interested in working with mission system solutions that have direct impact to national security programs.  The Technical Support Engineering Associate is an entry-level professional with primarily theoretical knowledge, working under general direction and guidance within standard processes for non-routine tasks.

Essential Duties and Responsibilities:

  • Interfaces with external IT consultants and contractors relative to troubleshooting technically complex processes and projects
  • Receives multi-tier support calls and enters trouble tickets into database
  • Provides remote support for off-site customers
  • Attends program team meetings to form an understanding of SIL (Software Integration Lab) needs
  • Engineers SIL solutions based on Software requirements
  • Fabricates any and all wiring required to install hardware components
  • Checks the event logs for servers, firewalls and alerts
  • Provides complex PC hardware/software setup, support and repair
  • Installs desktop OS and application patches
  • Advanced LAN troubleshooting, and infrastructure support (wiring, soldering, troubleshooting and connectivity)
  • Analyzes customer organizational needs and contributes to the resolution of a wide range of computer problems
  • Participates as a multidisciplinary production team member
  • Designs, implements, maintains, and improves electrical instruments, equipment, facilities, components, products, and systems for commercial, industrial purposes
  • Performs all job functions with a positive, professional attitude

Job Knowledge, Skills and Abilities: 

  • Working knowledge of schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including but not limited to soldering, wiring, PCB handling, and mechanical assembly.
  • Proficiency with the safe and proper operation of basic electrical test equipment, electronics tools, and hand tools.
  • Must understand and have experience in networking to include LAN's, routers and switches
  • Strong analytical and troubleshooting skills
  • Able to carry out as well as create complex technical instructions
  • Understanding of software contracts, upgrades paths, and license key
  • Flexibility and ability to handle multiple projects
  • Ability to communicate effectively with a wide-range, diverse user community and present ideas and solutions in a user-friendly language to team members and to non-technical staff and end-users
  • Ability to build positive relationships with both customers and program teams
  • Ability to operate independently, ensuring customer satisfaction and compliance with applicable regulations and norms

Required Skills, Experience and Education:

  •  To be eligible, applicants must be pursuing a Bachelor's Degree or have completed their Bachelor's degree within the last 12 months, regardless of age.

Apply