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Weekend Technical Support Engineer Jobs in Ohio (NOW HIRING)

SencorpWhite

Technical Support Engineer

Hamilton, OH · On-site

... technical support. * Provide technical guidance to Field Service to resolve customer issues efficiently. * Establish and maintain lines of communication with engineers on design, reliability and ...

Pansophic Learning

Technical Support Engineer

Parma, OH

$25 - $28/hr

As a Technical Support Engineer, you will support the following areas: * Provide customers with remote guidance and expertise to resolve technical problems. * Act as second tier end user contact and ...

INTEGRATED IT GROUP LLC

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Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

This role requires a broad array of technical knowledge to support our clients located throughout ... Provide guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques ...

INTEGRATED IT GROUP LLC

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Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

This role requires a broad array of technical knowledge to support our clients located throughout ... Provide guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques ...

Milacron

Technical Sales Support Engineer

Batavia, OH · On-site

Bachelor's degree in Engineering or Plastics Technology 2-3 years of experience in a technical or sales support role with customer interaction Background in plastics processing, injection molding, or ...

Collabera

Technical Support

Mason, OH · On-site

Proofing and testing of procedures prior to implementation. - Programming of diskettes for tax ... and weekends and to carry emergency paging devises as scheduled. COMMUNICATIONS WITH OTHERS ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... This role requires hands-on technical expertise in troubleshooting hardware, software, and network ...

Intellyk Inc.

Desktop Support Engineer

Cleveland, OH · On-site

Job Summary : Intellyk Inc. is seeking a Desktop Support Engineer to provide on-site technical assistance. The role involves responding to client queries, maintaining network operations ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications. Estimated % of Time, Duty 40% Provide responsive support onsite and ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications. Estimated % of Time, Duty 40% Provide responsive support onsite and ...

Loricus

Support Engineer

Independence, OH · On-site

The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications. Estimated % of Time,Duty 40% Provide responsive support onsite and ...

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Weekend Technical Support Engineer information

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

How much is the salary of a weekend technical support engineer?

The salary of a weekend technical support engineer typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the company. Part-time weekend roles may offer hourly wages between $15 and $30. Certifications and technical skills can influence earning potential.

What are the most commonly searched types of Technical Support Engineer jobs in Ohio?

The most popular types of Technical Support Engineer jobs in Ohio are:

What are popular job titles related to Weekend Technical Support Engineer jobs in Ohio?

For Weekend Technical Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Weekend Technical Support Engineer jobs in Ohio look for?

The top searched job categories for Weekend Technical Support Engineer jobs in Ohio are:

What cities in Ohio are hiring for Weekend Technical Support Engineer jobs?

Cities in Ohio with the most Weekend Technical Support Engineer job openings:

Weekend Technical Support Engineer jobs near you
Infographic showing various Weekend Technical Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Engineer

Bluffton, OH • On-site

GROB-WERKE GmbH & Co. KG
See more jobs at GROB-WERKE GmbH & Co. KGexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

The Technical Support Engineer serves as a primary technical resource for customers and field personnel during equipment installation, startup, troubleshooting, and ongoing customer support activities. This role combines hands-on technical problem-solving with project coordination and customer relationship management to ensure successful equipment performance throughout its lifecycle.
The successful candidate will possess strong mechanical aptitude, troubleshooting skills, and an understanding of CNC machining and manufacturing systems. This individual will support installation and startup activities while providing technical assistance to customers both remotely and if needed on-site. Strong communication, organizational, and customer service skills are essential.
This position is based at the GROB Systems manufacturing facility and is primarily focused on supporting customers and projects from that location. Travel is not a regular part of the role and is expected to occur only infrequently.
Roles & Responsibilities:
  • Provide technical troubleshooting and problem-resolution support to customers and field technicians.
  • Serve as the primary technical contact during customer support engagements.
  • Assist customers in equipment operation, maintenance, and best practices.
  • Respond promptly to service requests and emergency customer support situations.
  • Document service activities, technical findings, and corrective actions.
  • Collaborate with engineering, manufacturing, and service teams to resolve complex technical issues.
  • Maintain positive customer relationships while upholding GROB's commitment to quality and service excellence.

Education & Experience Requirements:
  • Associate's degree preferred in Industrial Technology, Mechanical Engineering or Mechanical Engineering Technology or relevant experience in machine tool industry
  • Ability to read and interpret mechanical drawings, electrical schematics, and technical documentation.
  • Experience working with CNC machines, automated assembly systems, or industrial manufacturing equipment.

General Requirements:
  • Self-motivated
  • Comprehensive understanding of metric measurements and technical drawings.
  • Ability to work independently and as part of a collaborative team.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong math skills
  • Proficient in Microsoft Office Suite (Word, Excel, Powerpoint)
  • Strong organizational skills with the ability to manage multiple priorities.
  • Customer-focused mindset with a commitment to service excellence.
  • Willing to work overtime as business needs require
  • Ability to travel as needed for customer-facing and project-related activities.

GROB offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums
Application Information
Applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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