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Remote Azure Support Engineer Jobs in Ohio (NOW HIRING)

We are currently seeking a Magento Support Engineer (remote) to join our team in Toronto, Ontario ... Support Adobe Commerce Cloud (PaaS), AWS, Azure, or GCP deployments. * Assist with CI/CD, Docker ...

Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The Technical Support Engineer independently resolves ...

Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The Technical Support Engineerindependently resolves ...

Senior Azure Data & Platform Engineer

OH · On-site +1

$53 - $69/hr

Job Responsibilities Azure Data Engineering & Integration * Lead the design, development, and ... Support integrations across Azure services such as Azure SQL Database, Azure Data Lake Storage ...

Azure Architect

Cleveland, OH · Remote

$61.50 - $80.25/hr

Proficiency in Azure infrastructure, networking, storage, application services, and Azure DevOps. * ... Developing and maintaining front-end architectures that support user interfaces. * Improving and ...

Azure Architect

Bay Village, OH · Remote

$58.75 - $76.50/hr

Proficiency in Azure infrastructure, networking, storage, application services, and Azure DevOps. * ... Developing and maintaining front-end architectures that support user interfaces. * Improving and ...

DevOps Engineer III

Beavercreek, OH · Remote

$49 - $67/hr

Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and ... Create and maintain "golden image" pipelines using Packer (images-as-code) to support enterprise ...

DevOps Engineer III

Beavercreek, OH · Remote

$49 - $67/hr

Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and ... Create and maintain "golden image" pipelines using Packer (images-as-code) to support enterprise ...

DevOps Engineer III

Beavercreek, OH · Remote

$49 - $67/hr

Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and ... Create and maintain "golden image" pipelines using Packer (images-as-code) to support enterprise ...

DevOps Engineer IV

Beavercreek, OH · Remote

$49 - $67/hr

Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and ... Create and maintain "golden image" pipelines using Packer (images-as-code) to support enterprise ...

DevOps Engineer IV

Beavercreek, OH · Remote

$49 - $67/hr

Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and ... Create and maintain "golden image" pipelines using Packer (images-as-code) to support enterprise ...

DevOps Engineer IV

Beavercreek, OH · Remote

$49 - $67/hr

Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and ... Create and maintain "golden image" pipelines using Packer (images-as-code) to support enterprise ...

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Remote Azure Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Azure Support Engineer, and why are they important?

To thrive as a Remote Azure Support Engineer, you need a strong understanding of Microsoft Azure services, cloud computing concepts, and troubleshooting methodologies, typically backed by a degree in computer science or a related field. Familiarity with tools like Azure Portal, PowerShell, Azure CLI, and certifications such as Microsoft Certified: Azure Administrator Associate are highly valuable. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help you resolve issues efficiently and provide high-quality support remotely. These skills and qualifications are vital to ensuring system reliability, resolving technical challenges quickly, and maintaining customer satisfaction in a dynamic cloud environment.

What are some common challenges faced by Remote Azure Support Engineers and how can they be managed effectively?

Remote Azure Support Engineers often encounter challenges such as troubleshooting complex cloud environments without physical access to client infrastructure, managing multiple high-priority tickets simultaneously, and keeping up with frequent Azure updates. Effective communication skills and a structured approach to problem-solving are essential, as much of the support work involves collaborating with customers and internal teams through virtual channels. Staying current with Azure documentation and actively participating in knowledge-sharing within the team can help engineers resolve issues efficiently and stay ahead of technological changes.

What is a Remote Azure Support Engineer?

A Remote Azure Support Engineer is an IT professional who provides technical assistance and troubleshooting for Microsoft Azure cloud services, working from a remote location. They help customers resolve issues related to Azure infrastructure, networking, security, and application deployment. These engineers typically communicate with clients via email, chat, or phone to diagnose and solve problems, implement solutions, and ensure optimal use of Azure services. In addition, they may provide guidance on best practices, monitor system performance, and escalate complex issues as needed.

What is the difference between Remote Azure Support Engineer vs Remote Cloud Support Engineer?

AspectRemote Azure Support EngineerRemote Cloud Support Engineer
CertificationsAzure Certifications (e.g., AZ-104, AZ-303)Cloud certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentRemote, supporting Azure cloud servicesRemote, supporting multiple cloud platforms
Industry UsagePrimarily in organizations using Microsoft AzureIn organizations using various cloud providers
Job FocusAzure-specific support and troubleshootingSupport across multiple cloud environments

The Remote Azure Support Engineer specializes in supporting Microsoft Azure services, requiring Azure-specific certifications and knowledge. In contrast, the Remote Cloud Support Engineer offers support across various cloud platforms, including Azure, AWS, and Google Cloud. Both roles are remote and involve troubleshooting cloud issues, but the Azure Support Engineer focuses solely on Azure environments, making it ideal for organizations heavily invested in Microsoft cloud solutions.

What are the most commonly searched types of Azure Support Engineer jobs in Ohio? The most popular types of Azure Support Engineer jobs in Ohio are:
What job categories do people searching Remote Azure Support Engineer jobs in Ohio look for? The top searched job categories for Remote Azure Support Engineer jobs in Ohio are:
What cities in Ohio are hiring for Remote Azure Support Engineer jobs? Cities in Ohio with the most Remote Azure Support Engineer job openings:
Magento Support Engineer (remote)

Other

Posted 19 days ago


NTT Data rating

7.3

Company rating: 7.3 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

105th of 204 rated it services


Job description

Req ID: 364511
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Magento Support Engineer (remote) to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Job Description:
We are currently seeking a Magento Support Engineer to join our team in Toronto, ON (remote).
In this Support Engineer role, provide application support for Adobe Commerce (Magento).
Responsibilities include
  • Incident management, bug resolution, performance tuning, environment monitoring, and support for integrations across global eCommerce operations.
  • Troubleshoot Magento storefront, Admin, API, checkout, and order flow issues.
  • Resolve module conflicts, theme rendering issues, indexing failures, and caching problems.
  • Manage incidents, perform root-cause analysis, and apply patches or configuration fixes.
  • Support Elasticsearch, Redis/Varnish caching, CDN configurations, and DB performance.
  • Monitor logs, queues, cron jobs, and overall system health.
  • Troubleshoot integrations with ERP (SAP/Oracle), PIM, OMS, payment gateways, shipping, and tax services.
  • Validate API calls (REST/GraphQL), data transformations, and sync failures.
  • Support Adobe Commerce Cloud (PaaS), AWS, Azure, or GCP deployments.
  • Assist with CI/CD, Docker/Kubernetes-based deployments, and rollback management.
  • Work with product managers, QA, infra teams, and developers.
  • Produce RCA reports, deployment documentation, and knowledge base articles.
Qualifications
  • 5+ years of Magento/Adobe Commerce support or development experience.
  • 5+ years of strong PHP, Magento 2 architecture knowledge, and API debugging skills.
  • 5+ years of experience with PWA Studio, GraphQL, caching layers, search configurations, and multi-site setups.
#LI
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you''d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967