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Wordpress Support Engineer Remote Jobs in Ohio (NOW HIRING)

Keyfactor

Technical Support Engineer

Independence, OH · Remote

Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The Technical Support Engineer independently resolves ...

Smartwork IT Services

Toronto, ON (Remote) Incident Management & Reporting * Monitor, log, and track incidents through ticketing systems with complete documentation. * Ensure timely acknowledgment, classification, and ...

The Select Group

$93K - $128K/yr

... Remote, Canada The Select Group is seeking an experienced RAN Engineer to join a national Wireless Network Performance team. You'll play a key role in optimizing 4G/5G networks, supporting major ...

KEYENCE

Field Application Engineer

Broadview Heights, OH · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

Columbus, OH · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Wordpress Support Engineer Remote information

What are the key skills and qualifications needed to thrive as a Wordpress Support Engineer (Remote), and why are they important?

To thrive as a Wordpress Support Engineer (Remote), you need strong knowledge of WordPress core, PHP, HTML/CSS, and troubleshooting skills, often backed by relevant experience or technical certifications. Familiarity with tools such as cPanel, MySQL, ticketing systems, and version control platforms like Git is typically required. Excellent communication, problem-solving abilities, and customer service orientation are key soft skills for supporting users and collaborating with remote teams. These skills ensure timely resolution of technical issues, high user satisfaction, and efficient remote workflows.

What are some common challenges faced by WordPress Support Engineers working remotely, and how can they be effectively managed?

One of the main challenges faced by remote WordPress Support Engineers is effective communication across different time zones and ensuring timely resolution of customer issues. Remote engineers often work independently, so it's important to stay organized, proactively document solutions, and manage time efficiently. Utilizing collaboration tools like Slack, project management platforms, and detailed ticketing systems can help maintain clear communication with both customers and internal teams. Regular check-ins and knowledge-sharing among team members also foster a supportive remote work environment.

What does a WordPress Support Engineer do when working remotely?

A WordPress Support Engineer working remotely is responsible for assisting users with technical issues related to WordPress websites, including troubleshooting site errors, resolving plugin or theme conflicts, and providing guidance on best practices. They often communicate with clients via email, chat, or ticketing systems, and may also perform routine maintenance tasks such as updates and backups. Remote WordPress Support Engineers need strong problem-solving skills, excellent communication abilities, and a solid understanding of WordPress core, plugins, and hosting environments.
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Wordpress Support Engineer Remote jobs near you
Infographic showing various Wordpress Support Engineer Remote job openings in Ohio as of June 2026, with employment types broken down into 57% Full Time, 14% Part Time, 4% Temporary, and 25% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.
L2 Support Engineer

L2 Support Engineer

Teksoft Systems Inc

Cincinnati, OH • Remote

Other

Posted 5 days ago

Job description

Solumina L2 Support Engineer
Location: Cincinnati, Ohio (Remote) 

Long Term Contract

Mandatory skills are Solumina MES iSeries (i090 to i120), MES and SQM.

Role Overview:

  • The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations.
  • This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance.
  • Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement.

Roles & Responsibilities:

  • Experience with iBASEt Solumina MES iSeries (i090 to i120), including manufacturing execution, quality management, and paperless shop‑floor operations.
  • Hands‑on experience with Solumina iSeries, latest release i120, supporting MES, SQM, and model‑based manufacturing capabilities.
  • Develop and configure Solumina MES modules as per functional and technical requirements.
  • Implement integrations between Solumina MES and ERP, PLM, and shop‑floor automation systems.
  • Participate in Solumina integration design, development, and testing to ensure stable and scalable solutions.
  • Work with analysts, architects, and business teams to translate use cases into technical solutions.
  • Develop, debug, and maintain Solumina workflows, data mappings, and customizations.
  • Support PoC development and validate technical feasibility of new enhancements.
  • Perform unit testing, troubleshoot issues, and ensure smooth deployment across environments.

Technical skills:

  • Hands‑on experience with Solumina MES platform including configuration and development.
  • Strong understanding of Solumina data structures, tables, and business rules for integration and customization.
  • MES–ERP–PLM integration skills and familiarity with manufacturing processes.
  • Experience with system integration technologies (APIs, message brokers, event-driven patterns like JMS/Kafka).
  • Knowledge of shop‑floor automation systems and Level‑2 interfaces.

Apply