Technical Support Engineer Remote Jobs in Ohio (NOW HIRING)

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DuPont Vespel parts and shapes deliver reliable performance in extreme environments where traditional plastics, composites, and metals fail. Engineered from high-performance polyimide resins, Vespel solutions meet demanding requirements for wear resistance, low friction, weight reduction, and durability across harsh conditions. Used in aerospace, defense, semiconductor, industrial, and transportation markets, Vespel components-from seal rings to engine parts-offer a lower total cost of ownership with superior longevity.

Job Description Summary

The Vespel business is seeking a customer-focused, highly motivated Technical Service & Development (TS&D) Engineer to drive growth across key Aerospace & Defense accounts. In this role, you will partner closely with commercial, marketing, and operations teams to lead technical engagement and support new product and application development.

This role is ideally based on-site in Valley View or Stow. Remote candidates will be considered, with occasional travel required for on-site collaboration at Vespel facilities in Valley View and Stow, Ohio.

Responsibilities:

• Provide technical support (product and part design recommendations, material selection, and properties) to:
• Assigned customers and distributors within the Aerospace & Defense segment
• Sales and Application Development teams for new and existing applications
• Operations, quality, and complaint resolution processes
• Serve as the technical focal point for assigned accounts, contributing to account strategy and execution
• Analyze part performance, identify root causes, and implement corrective actions through to completion
• Deliver training for customers and distributors and deliver presentations at industry conferences
• Lead or support technical programs to achieve product qualification for commercialization
• Coordinate product evaluations, data generation, and laboratory-based functional testing
• Continuously build expertise in end-use applications to better support customers
• Develop and contribute to product literature, sales tools, and case studies
• Author and publish technical papers for conferences and trade shows
• Provide input to the Aerospace & Defense business and marketing strategies
• Drive innovative approaches to customer solutions, processes, and ways of working
• Capture and communicate value-in-use insights and competitive intelligence to strengthen market position
• Support global and regional programs within the Centers of Excellence (COE) framework, as applicable
• Contribute to R&D programs by providing voice of the customer (VOC) and technical expertise to support new product and application development
• Play a key role in new part commercialization by translating customer requirements (e.g., dimensions, tolerances, critical characteristics, material specifications) into accurate drawings, quotes, and timely delivery of new parts

Qualifications:

• B.S. degree in Mechanical Engineering, Aerospace Engineering, Materials Science, or a related field
• 8+ years of aerospace engineering experience, with strong industry expertise and established professional networks (Aerospace & Defense experience preferred)
• Demonstrated ability to collaborate cross-functionally and drive programs across product, operations, R&D, quality, supply chain, sales, and marketing
• Proven track record of initiative, ownership, and execution on complex projects and timelines
• Strong interpersonal skills, with the ability to work effectively across diverse teams
• Ability to build and maintain strong customer relationships
• Excellent communicator, with experience conveying technical concepts to broad audiences
• Deep knowledge of the Aerospace & Defense sector, with experience in polymer composite fabrication processes
• Strong project management skills, with the ability to define clear activities, milestones, and timelines
• Ability to translate application requirements into material specifications and testing methodologies
• Ability to travel up to 50%

Additional Information:

This position requires access to export-controlled technology, technical data or defense services, as such, employment will be contingent upon the candidate's ability to access export-controlled technology, technical data or defense services as authorized pursuant to US regulation or an export authorization obtained by DuPont approved by the controlling US government agency

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