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Desktop Engineer Jobs in Ohio (NOW HIRING)

RBN

Desktop Engineer

Cleveland, OH · On-site

The Desktop Engineer responsibilities include: * Perform 3rd level support, identifying root cause with strategic solutions to problems * Perform user, system and support requirements gathering and ...

RBN Chicago

Desktop Engineer

Cleveland, OH · On-site

The Desktop Engineer responsibilities include: * Perform 3rd level support, identifying root cause with strategic solutions to problems * Perform user, system and support requirements gathering and ...

Lincoln Electric

Desktop Engineer - OT

Cleveland, OH · On-site

This role supports standard desktop engineering functions, including endpoint hardware, operating systems, software deployment, security compliance, and user support, while also ensuring reliable ...

Lincoln Electric

Desktop Engineer - OT

Cleveland, OH · On-site

Allison Schock Req ID: 29606 Purpose The Desktop Engineer is responsible for designing, supporting, maintaining, and improving end-user computing environments with a specialized focus on ...

Service Global, Inc

Desktop Engineer

Cleveland, OH · On-site

Provide Deskside Support to the users who use Desktops, Laptops, Printers, AV/VC, Telephony, Networks, Remote Access, Security Systems, and Core Applications. * Work collaboratively within a global ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati, OH 45270 Position Overview: We are seeking a skilled Desktop Support Engineer with a minimum of 7 ...

Forhyre

OH · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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Desktop Engineer information

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$42

$77

How much do desktop engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for desktop engineer in Ohio is $42.97, according to ZipRecruiter salary data. Most workers in this role earn between $26.49 and $55.10 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.
More about Desktop Engineer jobs

What are the most commonly searched types of Desktop Engineer jobs in Ohio?

The most popular types of Desktop Engineer jobs in Ohio are:

What are popular job titles related to Desktop Engineer jobs in Ohio?

For Desktop Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer jobs in Ohio look for?

The top searched job categories for Desktop Engineer jobs in Ohio are:

What cities in Ohio are hiring for Desktop Engineer jobs?

Cities in Ohio with the most Desktop Engineer job openings:

What are popular job titles related to Desktop Engineer jobs in OH?

For Desktop Engineer jobs in OH, the most frequently searched job titles are:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Ohio as of September 2026, with employment types broken down into 1% Internship, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $89,384 per year, or $43 per hour.

Desktop Engineer

Cleveland, OH • On-site

North Star Staffing Solutions
Recruiting and Staffing Services • 1 - 10 employees
Learn more about North Star Staffing Solutionsexternal

Full-time

Re-posted 19 days ago

Job description

Company Description



Job Description

Job Description & Duties:

Recruiting for a Desktop Engineer to join the IT division at our world headquarters in Cleveland, Ohio. The Desktop Engineer responsibilities include:

Perform 3rd level support, identifying root cause with strategic solutions to problems Perform user, system and support requirements gathering and performing analysis to provide design and architectural recommendations. Provide functional and technical written evaluations of products and operating system upgrades and patches Develop, organize and maintain standard operational procedures Create desktop/laptop build processes for domestic /global sites Create and communicate systems and application standards Create and maintain systems documentation for testing and validation Package software and design distribution methods Perform software distribution and patch management to Windows PC''''s, laptops, and servers Work independently and prioritize work efforts, multi-task in a very fast-paced environment, provide timely and clear updates, and communicate and document solutions for 2nd and 1st Level support.


Qualifications

Experience: Minimum 5 years experience as Desktop Engineer including image creation/build, OS installation/troubleshooting, and Application Packaging. Experience with Windows 7, and preferably Mac OSX SCCM experience with creation, migration and deployment of application packages. Solid foundation of designing and implementing distributions with SCCM. VBScript and/or PowerShell scripting Emphasis on sharing of knowledge through good communications, peer training and written documentation Ability to work independently without intensive oversight. Must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact Initiative and ability to research problems independently, finding root cause Positive customer service and team attitude (helping others when required) Focused on quality, Organized, Committed to continual improvement Technical Proficiencies: Microsoft desktop technologies Discipline to adhere to formal system lifecycle methodology * Strong Background in the following areas: - Windows 7 & XP Desktop - VBScript - Image builds experience using Ghost/VMWare or similar technologies - SCCM - Microsoft Deployment Toolkit - Application packaging techniques - Microsoft Office - Microsoft SCCM - VMWare Virtual Desktops Bachelor degree required, with a preference for Bachelor of Science degree in Computer Science or Computer Information Systems. 

Additional Information

Candidates will only be accepted if they meet ALL qualifications. Thank you!

All your information will be kept confidential according to EEO guidelines

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