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Evening Technical Support Engineer 3 Jobs in Ohio

... technical support. * Provide technical guidance to Field Service to resolve customer issues ... Reading Blueprints, Analog signals, three phase Power conversion, temperature measurement ...

As a Technical Support Engineer, you will support the following areas: * Provide customers with remote guidance and expertise to resolve technical problems. * Act as second tier end user contact and ...

Bachelor's degree in Engineering or Plastics Technology 2-3 years of experience in a technical or sales support role with customer interaction Background in plastics processing, injection molding, or ...

Be Seen First

This role requires a broad array of technical knowledge to support our clients located throughout ... Provide guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques ...

Be Seen First

This role requires a broad array of technical knowledge to support our clients located throughout ... Provide guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques ...

Technical Engineer III

Continental, OH · Remote

$145K - $154K/yr

The Technical Engineer III serves as a senior technical advisor responsible for evaluating ... Support interoperability initiatives across Government-managed platforms. * Review technical ...

This role requires hands-on technical expertise in troubleshooting hardware, software, and network ... Collaborate with Level 3 teams on system maintenance, upgrades, and improvements. * Support VOIP ...

Technical Engineer III

Continental, OH · On-site

$145K - $154K/yr

The Technical Engineer III serves as a senior technical advisor responsible for evaluating ... Support interoperability initiatives across Government-managed platforms. * Review technical ...

Technical Support Duration: (3-6) Months (possible extension) Hours: 12 AM to 8:30 PM Roles and ... Proofing and testing of procedures prior to implementation. - Programming of diskettes for tax ...

Company Description Tech Tammina LLC The Senior Server Application Support Engineer is a critical ... prior IT Technical Support experience - Required 3 years prior IT experience working in an ...

Job Summary : Intellyk Inc. is seeking a Desktop Support Engineer to provide on-site technical assistance. The role involves responding to client queries, maintaining network operations ...

The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications. Estimated % of Time, Duty 40% Provide responsive support onsite and ...

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Evening Technical Support Engineer 3 information

What is the difference between Evening Technical Support Engineer 3 vs Night Technical Support Engineer 3?

AspectEvening Technical Support Engineer 3Night Technical Support Engineer 3
Work HoursEvening shifts, typically 4 PM to 12 AMNight shifts, typically 12 AM to 8 AM
ResponsibilitiesHandling customer support issues during evening hours, troubleshooting, and escalationProviding technical support during overnight hours, ensuring system stability
Required SkillsStrong communication, troubleshooting, and customer service skillsSame as Evening role, with additional focus on overnight system monitoring
CertificationsRelevant certifications like CompTIA, Cisco, or vendor-specific certificationsSame certifications as Evening role

Both roles involve technical support during different shifts, with similar skills and certifications required. The main difference lies in the working hours and specific shift responsibilities, catering to 24/7 support needs in the industry.

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Cities in Ohio with the most Evening Technical Support Engineer 3 job openings:

Infographic showing various Evening Technical Support Engineer 3 job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Engineer

Bluffton, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

The Technical Support Engineer serves as a primary technical resource for customers and field personnel during equipment installation, startup, troubleshooting, and ongoing customer support activities. This role combines hands-on technical problem-solving with project coordination and customer relationship management to ensure successful equipment performance throughout its lifecycle.
The successful candidate will possess strong mechanical aptitude, troubleshooting skills, and an understanding of CNC machining and manufacturing systems. This individual will support installation and startup activities while providing technical assistance to customers both remotely and if needed on-site. Strong communication, organizational, and customer service skills are essential.
This position is based at the GROB Systems manufacturing facility and is primarily focused on supporting customers and projects from that location. Travel is not a regular part of the role and is expected to occur only infrequently.
Roles & Responsibilities:
  • Provide technical troubleshooting and problem-resolution support to customers and field technicians.
  • Serve as the primary technical contact during customer support engagements.
  • Assist customers in equipment operation, maintenance, and best practices.
  • Respond promptly to service requests and emergency customer support situations.
  • Document service activities, technical findings, and corrective actions.
  • Collaborate with engineering, manufacturing, and service teams to resolve complex technical issues.
  • Maintain positive customer relationships while upholding GROB's commitment to quality and service excellence.

Education & Experience Requirements:
  • Associate's degree preferred in Industrial Technology, Mechanical Engineering or Mechanical Engineering Technology or relevant experience in machine tool industry
  • Ability to read and interpret mechanical drawings, electrical schematics, and technical documentation.
  • Experience working with CNC machines, automated assembly systems, or industrial manufacturing equipment.

General Requirements:
  • Self-motivated
  • Comprehensive understanding of metric measurements and technical drawings.
  • Ability to work independently and as part of a collaborative team.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong math skills
  • Proficient in Microsoft Office Suite (Word, Excel, Powerpoint)
  • Strong organizational skills with the ability to manage multiple priorities.
  • Customer-focused mindset with a commitment to service excellence.
  • Willing to work overtime as business needs require
  • Ability to travel as needed for customer-facing and project-related activities.

GROB offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums
Application Information
Applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.