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Technical Support Engineer Remote Jobs in Ohio (NOW HIRING)

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Support system design and business analysis activities, including server layout, availability ... Engineering, or a related field. Six (6) years of software development experience including ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Support system design and business analysis activities, including server layout, availability ... Engineering, or a related field. Six (6) years of software development experience including ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Support system design and business analysis activities, including server layout, availability ... Engineering, or a related field. Six (6) years of software development experience including ...

Greenfield Talent

Data Engineer (Remote)

Cleveland, OH · Remote

$111K - $133K/yr

Support and extend API integration workflows built with Boomi and Python * Maintain and contribute ... a data engineering role * Strong SQL skills and a solid understanding of data modeling for ...

A-TEK Inc.

Technical Engineer III

Continental, OH · Remote

$145K - $154K/yr

... supporting systems integration, and providing technical leadership across Health IT modernization ... This is a remote position requiring all work be performed in the continental United States. US ...

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

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Technical Support Engineer Remote information

See Ohio salary details

$35.7K

$75.1K

$113.6K

How much do technical support engineer remote jobs pay per year?

As of Jul 16, 2026, the average yearly pay for technical support engineer remote in Ohio is $75,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $93,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Ohio? The most popular types of Technical Support Engineer jobs in Ohio are:
What are popular job titles related to Technical Support Engineer Remote jobs in Ohio? For Technical Support Engineer Remote jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Ohio look for? The top searched job categories for Technical Support Engineer Remote jobs in Ohio are:
What cities in Ohio are hiring for Technical Support Engineer Remote jobs? Cities in Ohio with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Ohio as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $75,136 per year, or $36.1 per hour.
GCP Infrastructure Automation Engineer - Remote

GCP Infrastructure Automation Engineer - Remote

micro1 AI

Columbus, OH • Remote

$20 - $300/hr

Part-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

GCP DevOps Engineer


Job Type: Full-time


Location: Remote - US


Job Summary:

Join our team as a GCP DevOps Engineer and play a crucial role in designing, building, and maintaining modern cloud infrastructure solutions. You will collaborate closely with talented engineers and stakeholders to deliver scalable, reliable, and secure environments on Google Cloud Platform (GCP). We are seeking a proactive professional with a passion for infrastructure automation and a strong commitment to clear, effective communication.


Key Responsibilities:

• Design, implement, and manage scalable cloud infrastructure solutions on GCP.

• Automate deployment, monitoring, and management processes using industry-leading DevOps practices.

• Administer and optimize Kubernetes clusters for maximum reliability and performance.

• Collaborate with development teams to streamline CI/CD pipelines and refine workflows.

• Ensure the security and compliance of cloud environments by applying best practices.

• Proactively identify and resolve infrastructure bottlenecks and incidents.

• Document solutions and processes with a focus on clarity and thoroughness to support team knowledge sharing.


Required Skills and Qualifications:

• Strong hands-on experience with Google Cloud Platform (GCP).

• Deep expertise in implementing and operating cloud infrastructure in production settings.

• Proficiency with Kubernetes administration and orchestration.

• Solid understanding of DevOps methodologies, tools, and best practices.

• Experience building and maintaining CI/CD pipelines.

• Competence with infrastructure-as-code tools (e.g., Terraform, Deployment Manager).

• Excellent written and verbal communication skills; ability to convey complex concepts clearly.


Preferred Qualifications:

• GCP certifications such as Associate Cloud Engineer or Professional DevOps Engineer.

• Experience with hybrid or multi-cloud environments.

• Familiarity with security best practices and compliance standards relevant to cloud-native architectures.


Compensation & Benefits Notice


The national pay range for this full-time position is base salary of $160,000-$220,000. All employees are eligible for equity compensation, and employees may also receive performance-based bonuses, dependent on role and subject to company policies. micro1 provides a comprehensive benefits package, including up to 100% reimbursement for health-insurance premiums, paid time off, a 401(K) plan with a company match, and additional benefits designed to support a high-performing, remote-first workforce.


micro1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to support@micro1.ai.


Our hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.


Disclaimer


The information contained in this job posting, including but not limited to role responsibilities, qualifications, compensation, and benefits, is provided for informational purposes only and does not constitute a binding offer of employment. micro1 reserves the right to amend, modify, or withdraw any portion of this posting at its sole discretion and without prior notice. All employment decisions are made in accordance with applicable laws and regulations.

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