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Desktop Imaging Engineer Jobs in Ohio (NOW HIRING)

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware imaging, deployment, and repair management services * When de-installing equipment, de-tag ...

Desktop Analyst

Cincinnati, OH · On-site

$22.25 - $30/hr

... for device imaging and deployment • Experience with Audio/Video support • Background in ... Our deep industry, process and engineering expertise enables us to build an organization's unique ...

Desktop Support

Mason, OH · On-site

$50K/yr

Service Desk VIP Support Engineer Location: Mason OH 45040 (100% onsite) Max Salary: $50,000/yearly ... Up-to-date understanding of imaging technologies, including Microsoft Intune and Jamf. * Advanced ...

Familiarity with networking, servers, desktop PC's, Windows, PC imaging, software installation ... programming theory, principles and practices 2. Knowledge of computer networks, network ...

$81 - $127/hr

Computer Vision & Imaging * Support integration of computer vision pipelines into production ... Experience with Windows desktop development and cloud integration. Within your first 6-12 months ...

New

Sr. Software Engineer

Cincinnati, OH · On-site

$117K - $155K/yr

We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals ... Strong computer skills, and knowledge of desktop publishing software (e.g., Adobe Creative Suites)

Sr. Software Engineer

Cincinnati, OH · On-site

$117K - $155K/yr

We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals ... Strong computer skills, and knowledge of desktop publishing software (e.g., Adobe Creative Suites)

Senior IT Technician

Mason, OH · On-site

$31 - $36/hr

Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking ...

IT Help Desk

Cleveland, OH · On-site

$20 - $24/hr

... experience engineering precision-forged components. Operating multiple forge plants across ... Provide comprehensive support for desktop systems, MS Office, printer support, and phone systems ...

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH · On-site

$19.75 - $27/hr

... programming, systems analysis, or closely related field and two (2) years of experience providing ... Documents current network infrastructure, desktop processes/procedures &/or telephone system ...

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Desktop Imaging Engineer information

What are some common challenges faced by desktop imaging engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What does a desktop imaging engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a desktop imaging engineer?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What are popular job titles related to Desktop Imaging Engineer jobs in Ohio? For Desktop Imaging Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging Engineer jobs in Ohio look for? The top searched job categories for Desktop Imaging Engineer jobs in Ohio are:
What cities in Ohio are hiring for Desktop Imaging Engineer jobs? Cities in Ohio with the most Desktop Imaging Engineer job openings:
Infographic showing various Desktop Imaging Engineer job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Onsite Desktop Support Engineer

Forhyre

OH

Full-time

Re-posted 24 days ago


Job description

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Note:

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

This position may requires onsite presence and travel to project / client location/s

Responsibilities

  • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment
  • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance
  • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required
  • Monitoring queues for incidents or requests that require resolution
  • Escalate to L3 team /Vendors in case assistance is required to resolve any issue
  • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors
  • Prioritizing work based on the impact and urgency of the ticket
  • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss)
  • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them
  • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution
  • Fulfilment of Service Requests where necessary
  • Track and report status of IMAC requests
  • Verify completion of IMACs
  • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests
  • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations)
  • User Data Transfer on need basis
  • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners
  • Hardware imaging, deployment, and repair management services
  • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal
  • Steady State Asset Refresh (Does not include project activity of bulk device replacement)
  • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities
  • Replacement of consumables for network printers and reporting issues to the appropriate vendor
  • VIP Support (white glove service)
  • Inventory management and labelling of devices within Client office environment
  • Handling shipping and receiving requests for movement of end devices within Client office

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • No minimum qualification as long as you have experience