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Desktop Imaging Engineer Jobs in Ohio (NOW HIRING)

IT Support Technician

Vandalia, OH · On-site

$19 - $21/hr

Provide technical support for desktops, laptops, printers, mobile devices, and other technology ... Coordinate with the central IT and Software Engineering teams when escalation is needed. * Assist ...

Showing results 21-24

Desktop Imaging Engineer information

What are some common challenges faced by desktop imaging engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What does a desktop imaging engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a desktop imaging engineer?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What are popular job titles related to Desktop Imaging Engineer jobs in Ohio? For Desktop Imaging Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging Engineer jobs in Ohio look for? The top searched job categories for Desktop Imaging Engineer jobs in Ohio are:
What cities in Ohio are hiring for Desktop Imaging Engineer jobs? Cities in Ohio with the most Desktop Imaging Engineer job openings:
Infographic showing various Desktop Imaging Engineer job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Endpoint Specialist 1, Digital Technology Solutions

University of Cincinnati

Cincinnati, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


University Of Cincinnati rating

7.4

Company rating: 7.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

335th of 615 rated colleges and universities


Job description

Current UC employees must apply internally via SuccessFactors 

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. 

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service.  We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success. 

Job Overview

Provide end user technology support at all levels including endpoint systems, applications, enterprise desktop management, daily operations, support, and maintenance. Ensure the secure and efficient operation of the endpoint devices and associated equipment and infrastructure by receiving, documenting, imaging and deploying, while also actively participating in the resolution of end-user incidents and requests.

Essential Functions
  • Provide PC/workstation support for hardware and systems software interfaces; maintain and support hardware and software for stand-alone systems; install and configure standard operating systems and integrate them with related systems; ensure system integrity between hardware and operating systems.
  • Configure equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; re-install damaged or deleted software; troubleshoot errors in system operations and related networks; troubleshoot errors in system operation and initiate repairs; perform software and hardware modifications; configure media components.
  • Provide Tier 2 technical support to university colleagues and contractors, both remote and on-site.
  • Provide operational support for assigned application systems including but not limited to testing, patching, applying updates, etc.
  • Carry out a broad range of service requests by providing information to fulfill requests or enable resolution; investigates support incidents/requests (cases) in order to provide diagnosis, ensure problem ownership and promote end-user satisfaction and allocates unresolved issues as appropriate.
  • Contribute to creation and updating of system documentation & support articles for a variety of audiences.
  • Assist with maintenance of the university’s technological equipment inventory and manage equipment taken out of service.
  • Provide ad-hoc end-user training for application systems that maximize their ability to utilize system capabilities, features, and other resources.
  • Assist other departments in planning and implementing new applications, software, and/ or hardware.
  • May participate in larger, long-term projects, such as assisting with execution of the desktop replacement cycle for both faculty/staff and labs/classrooms and/or activities related to enterprise software migration.
  • Participate in after-hours on-call rotation to ensure proper 24x7 operations with regard to endpoint management.
  • Ensure strict adherence to documented departmental Service Level Agreements (SLA) and Operational Level Agreements (OLA)
  • Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
  • Associate's Degree in Computer Science, Information Technology, Computer Engineering or related field.
  • Two (2) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
  • None
Required Trainings/Certifications
  • Valid driver's license with an acceptable record.
Physical Requirements/Work Environment
  • Sitting - Continuously
  • Repetitive hand motion (such as typing) - Continuously
  • Hearing, listening - Continuously
  • Talking - Continuously
  • Standing - Often
  • Walking - Often
  • Bending - Often
  • Stooping - Seldom
  • Climbing stairs/ladders - Seldom
  • Kneeling, squatting - Often
  • Crouching - Seldom
  • Reaching overhead - Often
  • Pulling, pushing - Often
  • Lifting - up to 20 pounds - Often
  • Lifting - up to 50 pounds - Seldom

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information: 

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

  • Competitive salary based on experience
  • Comprehensive health coverage (medical, dental, vision, prescription)
  • Flexible spending accounts & wellness programs
  • Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.

UC is an E-Verify employer.  If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.  

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.

Equal Opportunity Employer.  Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 102822


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