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Technical Support Engineer Jobs in Ohio (NOW HIRING)

SencorpWhite

Technical Support Engineer

Hamilton, OH · On-site

... technical support. * Provide technical guidance to Field Service to resolve customer issues efficiently. * Establish and maintain lines of communication with engineers on design, reliability and ...

CLARITAS LLC

Technical Support Engineer

Cincinnati, OH · On-site

Position Summary The Technical Support Engineer serves as the Tier 1 internal help desk for all Claritas employees - the first point of contact for technical issues spanning end-user devices, cloud ...

INTEGRATED IT GROUP LLC

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Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires a broad array of technical knowledge to support our clients located throughout ... Provide guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques ...

INTEGRATED IT GROUP LLC

Be Seen First

Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires a broad array of technical knowledge to support our clients located throughout ... Provide guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques ...

Milacron

Technical Sales Support Engineer

Batavia, OH · On-site

Bachelor's degree in Engineering or Plastics Technology 2-3 years of experience in a technical or sales support role with customer interaction Background in plastics processing, injection molding, or ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... This role requires hands-on technical expertise in troubleshooting hardware, software, and network ...

Collabera

Technical Support

Mason, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical Support Duration: (3-6) Months (possible extension) Hours: 12 AM to 8:30 PM Roles and ... Proofing and testing of procedures prior to implementation. - Programming of diskettes for tax ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications. Estimated % of Time, Duty 40% Provide responsive support onsite and ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications. Estimated % of Time, Duty 40% Provide responsive support onsite and ...

Loricus

Support Engineer

Independence, OH · On-site

The support engineer will also be expected to study for and complete examinations in order to achieve technical certifications. Estimated % of Time,Duty 40% Provide responsive support onsite and ...

Forhyre

OH

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Ohio

Technical Support Engineer information

See Ohio salary details

$35.7K

$75.1K

$113.6K

How much do technical support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical support engineer in Ohio is $75,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $93,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs

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For Technical Support Engineer jobs in Ohio, the most frequently searched job titles are:

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Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,136 per year, or $36.1 per hour.

Technical Support Engineer

DCM Infotech Limited

Sandusky, OH • On-site

Other

Posted 11 days ago

Job description

Title: Technical Support Engineer
Location: Sandusky, OH,
Duration: 12+ months Contract

seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required strong data center and server fundamentals are what matter most.


What You'll Do
Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
Document work performed and contribute to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed
What You Bring
Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Comfortable working independently on-site and communicating clearly with customers
Willingness to learn and support emerging technologies, including AI platforms
Qualifications
3 5+ years of experience in technical support, field service, or data center roles
Associate or bachelor's degree in IT or related field (or equivalent experience)
Dell or other vendor certifications are a plus, but not required
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

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