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Technical Support Engineer Jobs in Ohio (NOW HIRING)

Forhyre

OH

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Adare Pharma

Technical Support Analyst

Vandalia, OH · On-site

We offer a variety of fields to embark in, including manufacturing, engineering, quality, chemistry ... Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst ...

adareps

Technical Support Analyst

Vandalia, OH

We offer a variety of fields to embark in, including manufacturing, engineering, quality, chemistry ... Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst ...

LayerCake

Support Engineer II

Dayton, OH · On-site

Skynet Innovations is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support primarily by phone and ticketing system, with onsite ...

Skynet Innovations

Support Engineer II

Dayton, OH · On-site

Skynet Innovations is seeking a Support Engineer II to provide intermediate technical support for our clients. This role involves handling support primarily by phone and ticketing system, with onsite ...

Ovation Workplace Services Inc.

Be Seen First

Retail POS Application Support

Westlake, OH · On-site

$50K - $66K/yr

Non-Exempt - Employment Type: Full-Time Position Summary The Retail POS Solution Support Engineer (L2 Support Engineer) is responsible for providing Level 2 technical support, administration ...

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Technical Support Engineer information

See Ohio salary details

$35.7K

$75.1K

$113.6K

How much do technical support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical support engineer in Ohio is $75,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $93,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
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What job categories do people searching Technical Support Engineer jobs in Ohio look for? The top searched job categories for Technical Support Engineer jobs in Ohio are:
What cities in Ohio are hiring for Technical Support Engineer jobs? Cities in Ohio with the most Technical Support Engineer job openings:
What are popular job titles related to Technical Support Engineer jobs in OH? For Technical Support Engineer jobs in OH, the most frequently searched job titles are:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,136 per year, or $36.1 per hour.

Senior Server Support Engineer

TecTammina

Toledo, OH

Contractor

Re-posted 22 days ago

Job description

Company Description

Tech Tammina LLC

Job Description

The Senior Server Application Support Engineer is a critical role that provides the frontline support for server applications on all production, test, and development operating systems, as well as the corporate and public voice and data networks.  

Responsible for installing new software releases, database upgrades, and system upgrades. Evaluate and install patches.  

The Senior Server Application Support Engineer evaluates, tests, and recommends hardware and software to determine efficiency, reliability, and compatibility, makes recommendations for system improvements, and solves complex system performance problems.  

Responsible for coordinating complex tasks in a fast paced environment. 

The Senior Server Application Support Engineer must demonstrate competency in the areas of telephony networks, data networks, detailed server application administration such as, but not limited to, Active Directory, Linux, Microsoft Windows Server products, Microsoft Exchange, Microsoft SharePoint, BYOD management, detailed workstation administration, Internet services, Intranet services, computer center based data management, and logistical support. 

Identify areas of operations that need upgraded equipment, software and efficiency gain.  

Must have the ability to effectively communicate with all levels of the organization, including executive positions.

This position requires the ability to implement large projects in an enterprise environment.

Qualifications

Bachelor Degree in Information Technology or Business - Required

10 years prior IT Technical Support experience - Required

3 years prior IT experience working in an enterprise environment - Required

2 years hands-on Active Directory enterprise level experience - Required

Additional Information

Share the Profiles to mahesh(@)techtammina(dot)com

Contact: 703-349-1004

Job Type: C2H

Status: USC/GC

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