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It Support Engineer Jobs in Ohio (NOW HIRING)

Amazon.com Services LLC

OH · On-site

About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating ...

Medpace, Inc.

IT Support

Cincinnati, OH · Hybrid

$20.75 - $28.25/hr

Our IT Support team provides both remote and onsite support to our global organization. Responsibilities * User account administration for network, e-mail, and other applications * Provide support to ...

New

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

ConnexPay

Enterprise Support Engineer II

Dayton, OH · Remote

Remote - U.S.-Based | Atlanta, GA | Dallas, TX Job Type : Full-Time Reports To : VP of IT ... The Enterprise Support Engineer II will help improve support processes, analyze ticket trends ...

New

ConnexPay

Enterprise Support Engineer II

Columbus, OH · Remote

Remote - U.S.-Based | Atlanta, GA | Dallas, TX Job Type : Full-Time Reports To : VP of IT ... The Enterprise Support Engineer II will help improve support processes, analyze ticket trends ...

New

K&M Tire

IT Support Representative

Delphos, OH · On-site

$18 - $20/hr

The IT TECHNICAL SUPPORT REPRESENTATIVE I, II, III reports directly to the IT Support Supervisor. Responsibilities include but not limited to; setup and maintenance of computers, network wiring and ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

pepperconstruction

IT Support Specialist

Dublin, OH

IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to provide technical support across our Microsoft 365 environment. This role is ideal for someone who ...

Theuniversityunion

Supervisor, IT Support

Independence, OH · On-site

$70 - $100/hr

The Supervisor, IT Support position leads and supports the daily operations of the organization's technology environment, ensuring systems, networks, and applications run securely, efficiently, and ...

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All JobsIt Support Engineer JobsIt Support Engineer Jobs in Ohio

It Support Engineer information

See Ohio salary details

$30.9K

$62.6K

$101.3K

How much do it support engineer jobs pay per year?

As of Aug 29, 2026, the average yearly pay for it support engineer in Ohio is $62,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $72,300.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Ohio?

The most popular types of It Support Engineer jobs in Ohio are:

What are popular job titles related to It Support Engineer jobs in Ohio?

For It Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Ohio look for?

The top searched job categories for It Support Engineer jobs in Ohio are:

What cities in Ohio are hiring for It Support Engineer jobs?

Cities in Ohio with the most It Support Engineer job openings:

What are popular job titles related to It Support Engineer jobs in OH?

For It Support Engineer jobs in OH, the most frequently searched job titles are:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,623 per year, or $30.1 per hour.

Desktop Support Engineer / IT Support Engineer

Happiest Minds Technologies Limited

Vandalia, OH • On-site

Other

Re-posted yesterday

Job description

Job Title: Desktop Support Engineer / IT Support Engineer

Onsite - Vandalia, OH : 5 days a week at the office.

6 Months contract

Experience 3 4+ Years

Job Summary

We are looking for a proactive and customer-focused Desktop Support Engineer with 3 4 years of hands-on experience in IT support. The ideal candidate will serve as the first point of contact for IT-related issues, providing timely technical assistance to end users while ensuring high levels of customer satisfaction. The role involves troubleshooting hardware, software, network, and peripheral issues, as well as supporting day-to-day IT operations.

Key Responsibilities

  • Act as the first point of contact for all IT-related incidents and service requests.
  • Provide desktop, laptop, printer, and peripheral support to end users.
  • Diagnose and troubleshoot hardware, software, operating system, and application-related issues.
  • Install, configure, and maintain Windows operating systems, desktop applications, and security software.
  • Manage user accounts, passwords, and access permissions in Active Directory and Microsoft 365 environments.
  • Configure and support email clients such as Microsoft Outlook.
  • Perform software installations, upgrades, and patch management.
  • Support network connectivity issues, including LAN/Wi-Fi, VPN, and basic network troubleshooting.
  • Install and configure printers, scanners, and other IT peripherals.
  • Maintain IT asset inventory and ensure proper documentation of hardware and software.
  • Log, track, and resolve incidents using an IT Service Management (ITSM) ticketing tool such as ServiceNow, Jira, or ManageEngine.
  • Escalate complex issues to higher-level support teams when necessary.
  • Follow IT security policies and ensure compliance with organizational standards.
  • Provide remote support to users using remote access tools.
  • Assist with onboarding and offboarding activities, including system setup, user provisioning, and device allocation.
  • Document troubleshooting steps, resolutions, and knowledge base articles.

Required Skills

  • Strong knowledge of Windows 10/11 operating systems.
  • Experience with Microsoft 365, Outlook, Teams, and Office applications.
  • Hands-on experience with Active Directory, Group Policy, and user administration.
  • Good understanding of desktop hardware components and troubleshooting techniques.
  • Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
  • Experience with ITSM/ticketing tools such as ServiceNow, Jira Service Management, or ManageEngine.
  • Knowledge of remote desktop support tools.
  • Familiarity with antivirus solutions and endpoint security.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to prioritize multiple support requests and meet SLAs.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • IT certifications such as CompTIA A+, Microsoft Certified, ITIL Foundation, or equivalent are an added advantage.
  • Experience supporting enterprise users in a corporate environment.

Soft Skills

  • Customer-first attitude with excellent interpersonal skills.
  • Strong troubleshooting and analytical abilities.
  • Ability to work independently and collaboratively in a team environment.
  • Good time management and organizational skills.
  • Willingness to work in rotational shifts or provide on-call support if required.

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