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It Support Engineer Jobs in Ohio (NOW HIRING)

Astemo

Plant IT Support Engineer

Blanchester, OH · On-site

Information Technology General Summary: This position supports the Information Technology ... Perform testing of programming development, system updates, and enhancements. * Assistin creating ...

M/I Homes

IT Support Engineer I

Columbus, OH · On-site

Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...

M/I Homes

IT Support Engineer I

Columbus, OH

Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...

M/I Homes

IT Support Engineer I

Columbus, OH · On-site

Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

1 CLICK LOGISTICS

IT Support Technician

Vandalia, OH · On-site

$19 - $21/hr

The IT Support Technician assists with onboarding and offboarding processes, workstation setup ... Coordinate with the central IT and Software Engineering teams when escalation is needed. * Assist ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

The NRP Group LLC

IT Support Specialist

Cleveland, OH · On-site

The NRP Group LLC is a full-service multifamily developer and property manager recognized for its commitment to building quality homes. As an IT Support Specialist, you will be the frontline resource ...

Drive

IT Support Specialist

Bellevue, OH

We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...

InfiCare

Desktop Support Engineer

Vandalia, OH · On-site

Contract (6 Months) Job Overview We are looking for a proactive and customer-focused Desktop Support Engineer with 3-4+ years of hands-on experience in IT support. The ideal candidate will serve as ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...

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Showing results 1-20

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Ohio

It Support Engineer information

See Ohio salary details

$30.9K

$62.6K

$101.3K

How much do it support engineer jobs pay per year?

As of Aug 3, 2026, the average yearly pay for it support engineer in Ohio is $62,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $72,300.00 per year, depending on experience, location, and employer.

What are IT Support Engineers?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer, and why are they important?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Ohio? The most popular types of It Support Engineer jobs in Ohio are:
What are popular job titles related to It Support Engineer jobs in Ohio? For It Support Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching It Support Engineer jobs in Ohio look for? The top searched job categories for It Support Engineer jobs in Ohio are:
What cities in Ohio are hiring for It Support Engineer jobs? Cities in Ohio with the most It Support Engineer job openings:
What are popular job titles related to It Support Engineer jobs in OH? For It Support Engineer jobs in OH, the most frequently searched job titles are:
It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $62,623 per year, or $30.1 per hour.

Desktop Support Engineer / IT Support Engineer

Happiest Minds Technologies Limited

Vandalia, OH • On-site

Other

Posted 5 days ago

Job description

Job Title: Desktop Support Engineer / IT Support Engineer

Onsite - Vandalia, OH : 5 days a week at the office.

6 Months contract

Experience 3 4+ Years

Job Summary

We are looking for a proactive and customer-focused Desktop Support Engineer with 3 4 years of hands-on experience in IT support. The ideal candidate will serve as the first point of contact for IT-related issues, providing timely technical assistance to end users while ensuring high levels of customer satisfaction. The role involves troubleshooting hardware, software, network, and peripheral issues, as well as supporting day-to-day IT operations.

Key Responsibilities

  • Act as the first point of contact for all IT-related incidents and service requests.
  • Provide desktop, laptop, printer, and peripheral support to end users.
  • Diagnose and troubleshoot hardware, software, operating system, and application-related issues.
  • Install, configure, and maintain Windows operating systems, desktop applications, and security software.
  • Manage user accounts, passwords, and access permissions in Active Directory and Microsoft 365 environments.
  • Configure and support email clients such as Microsoft Outlook.
  • Perform software installations, upgrades, and patch management.
  • Support network connectivity issues, including LAN/Wi-Fi, VPN, and basic network troubleshooting.
  • Install and configure printers, scanners, and other IT peripherals.
  • Maintain IT asset inventory and ensure proper documentation of hardware and software.
  • Log, track, and resolve incidents using an IT Service Management (ITSM) ticketing tool such as ServiceNow, Jira, or ManageEngine.
  • Escalate complex issues to higher-level support teams when necessary.
  • Follow IT security policies and ensure compliance with organizational standards.
  • Provide remote support to users using remote access tools.
  • Assist with onboarding and offboarding activities, including system setup, user provisioning, and device allocation.
  • Document troubleshooting steps, resolutions, and knowledge base articles.

Required Skills

  • Strong knowledge of Windows 10/11 operating systems.
  • Experience with Microsoft 365, Outlook, Teams, and Office applications.
  • Hands-on experience with Active Directory, Group Policy, and user administration.
  • Good understanding of desktop hardware components and troubleshooting techniques.
  • Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
  • Experience with ITSM/ticketing tools such as ServiceNow, Jira Service Management, or ManageEngine.
  • Knowledge of remote desktop support tools.
  • Familiarity with antivirus solutions and endpoint security.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to prioritize multiple support requests and meet SLAs.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • IT certifications such as CompTIA A+, Microsoft Certified, ITIL Foundation, or equivalent are an added advantage.
  • Experience supporting enterprise users in a corporate environment.

Soft Skills

  • Customer-first attitude with excellent interpersonal skills.
  • Strong troubleshooting and analytical abilities.
  • Ability to work independently and collaboratively in a team environment.
  • Good time management and organizational skills.
  • Willingness to work in rotational shifts or provide on-call support if required.

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