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It Support Engineer Jobs in Ohio (NOW HIRING)

Astemo

Plant IT Support Engineer

Blanchester, OH

Information Technology General Summary: This position supports the Information Technology ... Perform testing of programming development, system updates, and enhancements. * Assistin creating ...

M/I Homes

IT Support Engineer I

Columbus, OH · On-site

Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...

M/I Homes

IT Support Engineer I

Columbus, OH

Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...

M/I Homes

IT Support Engineer I

Columbus, OH · On-site

Provides first level support for all end-users within the Company. Duties and Responsibilities: * Provides phone support to all divisions with computer applications and hardware issues including ...

Senneca Holdings

IT Support

Cincinnati, OH

$20.75 - $28.25/hr

The IT Support Co-op will deliver quality technical support toonsite and remote locations with the ability to solve Tier 1 IT issues. This requiresa range of skills from basic computer knowledge to ...

Senneca Holdings

IT Support

Cincinnati, OH · On-site +1

$20.75 - $28.25/hr

IT Support We are searching for a student to participate in our IT Support. This opportunity is OPEN to Recent Graduates, Current Students and Alumni. Short Term Assignments of 3-4 months to design ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES • Provide remote and on ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

1 CLICK LOGISTICS

IT Support Technician

Vandalia, OH · On-site

$19 - $21/hr

The IT Support Technician assists with onboarding and offboarding processes, workstation setup ... Coordinate with the central IT and Software Engineering teams when escalation is needed. * Assist ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Drive

IT Support Specialist

Bellevue, OH · On-site

We are seeking a knowledgeable IT Support Specialist to join our team in Bellevue, OH. The ideal candidate will be responsible for providing technical assistance and support to our manufacturing team ...

The NRP Group LLC

IT Support Specialist

Cleveland, OH · On-site

The NRP Group LLC is a full-service multifamily developer and property manager recognized for its commitment to building quality homes. As an IT Support Specialist, you will be the frontline resource ...

Gregory Industries, Inc.

IT Support Technician

Canton, OH · On-site

$20 - $27.50/hr

Job Summary : Gregory Industries, Inc. is seeking an IT Support Technician to join their energetic IT team supporting a multi-site manufacturing and office environment. The role involves ...

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Showing results 1-20

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Ohio

It Support Engineer information

See Ohio salary details

$30.9K

$62.6K

$101.3K

How much do it support engineer jobs pay per year?

As of Jul 26, 2026, the average yearly pay for it support engineer in Ohio is $62,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $72,300.00 per year, depending on experience, location, and employer.

What are IT Support Engineers?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer, and why are they important?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Ohio? The most popular types of It Support Engineer jobs in Ohio are:
What are popular job titles related to It Support Engineer jobs in Ohio? For It Support Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching It Support Engineer jobs in Ohio look for? The top searched job categories for It Support Engineer jobs in Ohio are:
What cities in Ohio are hiring for It Support Engineer jobs? Cities in Ohio with the most It Support Engineer job openings:
What are popular job titles related to It Support Engineer jobs in OH? For It Support Engineer jobs in OH, the most frequently searched job titles are:
It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $62,623 per year, or $30.1 per hour.

Plant IT Support Engineer

Astemo Ltd

Blanchester, OH • On-site

Full-time

Posted 18 days ago

Job description

Company Name:
ASTEMO AMERICAS, INC.
Job Family:
Information Technology
Job Description:
General Summary:
This position supports the Information Technology department with production systems administration and end-user computing needs at the Blanchester, Ohio facility. The primary focus of this role is production application and systems support, with desktop and end-user support serving as a key on-site responsibility. Responsibilities also include ancillary support for BI Dashboards, Reporting, and Database Administration. This role reports to the regional lead within this function and provides on-site and remote IT support for the Blanchester facility. Limited travel may be required on an as-needed basis.
Duties and Responsibilities:
  • Support production systems and end-user computing needs for the Blanchester facility in coordination with regional and corporate IT teams.
  • Administrate and support IT Production Systems including Line Side Labeling, Traceability, IoT, and other systems as assigned.
  • Provide desktop and end-user support, including troubleshooting hardware, software, printers, peripherals, and operating system issues for on-site users.
  • Install, configure, and maintain desktop and laptop computers, monitors, mobile devices, and related IT equipment.
  • Support Microsoft Windows operating systems, Microsoft 365 applications, and other standard business productivity tools.
  • Provide on-site and remote technical support to facility users and escalate issues as appropriate.
  • Assist with user account administration, password resets, access requests, and device onboarding/offboarding in accordance with IT policies.
  • Provide secondary support for report and dashboard creation, including understanding underlying data, data structures, and business terminology, using BI tools such as SSRS (SQL Server Reporting Services), Tableau, QuickSight, Grafana, and others as applicable.
  • Monitor, troubleshoot, and tune existing databases.
  • Troubleshoot existing programs to resolve issues and provide technical support for in-house developed systems.
  • Perform testing of programming development, system updates, and enhancements.
  • Assist in creating, maintaining, and testing the Disaster Recovery Plan.
  • Document support procedures, system configurations, and troubleshooting steps to support operational continuity and knowledge sharing.

Qualifications, Education, Work Experience, Certification:
  • Working knowledge of business systems in a manufacturing environment.
  • Experience providing desktop and end-user support in a manufacturing or corporate environment.
  • Proficient in programming languages to support end-user reporting requirements.
  • Strong understanding of Microsoft-based productivity software (Microsoft 365, Windows OS).
  • Working knowledge of SQL databases and basic network configuration (TCP/IP, DNS, DHCP).
  • Working knowledge of IT hardware, software, and peripheral devices.
  • Experience with C#, VB.NET, JavaScript, JSON, and XML a plus.

Knowledge, Skills and Abilities:
  • Ability to solve complex technical problems through analysis and implement effective solutions based on timing, quality, and cost.
  • Strong customer service mindset with the ability to clearly communicate technical concepts to non-technical users.
  • Effective written and verbal communication and problem-solving skills.
  • Demonstrated ability to work independently and manage responsibilities with minimal supervision.
  • Strong individual contributor who also collaborates effectively within a team environment.
  • Ability and desire to learn new technologies and systems.
  • Good interpersonal and negotiation skills.
  • Ability to manage multiple competing priorities in a fast-paced manufacturing environment.
  • Ability to interact professionally with employees at all levels of the organization.

Qualifications: Associate's degree, applicable certifications, or equivalent IT experience
Experience: 2-5 years of experience in application support, systems support, or a similar IT role.
Supervisory Responsibilities: n/a
Job level determined by various factors such as organization size, responsibility, career stage, and capabilities.
Working conditions:
Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds.
Travel: Domestic and international travel may be required as needed
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to am-jobs@hitachiastemo.com when applying for the position.

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