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Senior Support Engineer Jobs in Ohio (NOW HIRING)

CrossFire Group

Launch Support Engineer

Toledo, OH · On-site

$25 - $27.58/hr

Our client is looking for a Launch Support Engineer - Associate in Toledo, OH! This is a 12-month ... senior management). * Experience with problem solving tools. * Able to demonstrate both coaching ...

CrossFire Group

Launch Support Engineer

Toledo, OH

$25 - $27.58/hr

Our client is looking for a Launch Support Engineer - Associate in Toledo, OH! This is a 12-month ... senior management). * Experience with problem solving tools. * Able to demonstrate both coaching ...

Vst

Senior I&C Engineer - Plant Support Engineering

Perry, OH · On-site

$86K - $119K/yr

Job Summary The Plant Support Engineer identifies, troubleshoots, and resolves plant issues and ... Implements action plans of senior team members to address deficiencies via the corrective action ...

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Senior Support Engineer information

See Ohio salary details

$21.4K

$98.2K

$151.2K

How much do senior support engineer jobs pay per year?

As of Aug 28, 2026, the average yearly pay for senior support engineer in Ohio is $98,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $118,400.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Ohio?

For Senior Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Ohio look for?

The top searched job categories for Senior Support Engineer jobs in Ohio are:

What cities in Ohio are hiring for Senior Support Engineer jobs?

Cities in Ohio with the most Senior Support Engineer job openings:

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For Senior Support Engineer jobs in OH, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $98,172 per year, or $47.2 per hour.

Senior Server Support Engineer

TecTammina

Toledo, OH

Contractor

Re-posted 10 days ago

Job description

Company Description

Tech Tammina LLC

Job Description

The Senior Server Application Support Engineer is a critical role that provides the frontline support for server applications on all production, test, and development operating systems, as well as the corporate and public voice and data networks.  

Responsible for installing new software releases, database upgrades, and system upgrades. Evaluate and install patches.  

The Senior Server Application Support Engineer evaluates, tests, and recommends hardware and software to determine efficiency, reliability, and compatibility, makes recommendations for system improvements, and solves complex system performance problems.  

Responsible for coordinating complex tasks in a fast paced environment. 

The Senior Server Application Support Engineer must demonstrate competency in the areas of telephony networks, data networks, detailed server application administration such as, but not limited to, Active Directory, Linux, Microsoft Windows Server products, Microsoft Exchange, Microsoft SharePoint, BYOD management, detailed workstation administration, Internet services, Intranet services, computer center based data management, and logistical support. 

Identify areas of operations that need upgraded equipment, software and efficiency gain.  

Must have the ability to effectively communicate with all levels of the organization, including executive positions.

This position requires the ability to implement large projects in an enterprise environment.

Qualifications

Bachelor Degree in Information Technology or Business - Required

10 years prior IT Technical Support experience - Required

3 years prior IT experience working in an enterprise environment - Required

2 years hands-on Active Directory enterprise level experience - Required

Additional Information

Share the Profiles to mahesh(@)techtammina(dot)com

Contact: 703-349-1004

Job Type: C2H

Status: USC/GC

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