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Senior Support Engineer Jobs in Ohio (NOW HIRING)

Nexus Engineering Group

Senior Electrical Engineer

Maumee, OH · On-site

$101K - $132K/yr

The Senior Electrical Engineer is responsible for ensuring the quality and timely delivery of ... Programming/Set points (VFDs, Relay Protection, Etc.) and Field Support Qualifications * 10+ years ...

Nexus Engineering Group

Senior Electrical Engineer

Maumee, OH · On-site

$101K - $132K/yr

The Senior Electrical Engineer is responsible for ensuring the quality and timely delivery of ... Programming/Set points (VFDs, Relay Protection, Etc.) and Field Support Qualifications * 10+ years ...

The Will-Burt Company

ENGINEER ELECTRICAL SR

Orrville, OH · On-site

$100K - $131K/yr

We are seeking a Senior Electrical Engineer to join a highly capable and collaborative engineering ... This role offers the opportunity to design and support advanced control systems and electrical ...

STR

Senior DevOps Engineer

Dayton, OH · On-site

$126K - $162K/yr

... Support developers across multiple teams in resolving build, dependency, and environment issues • Document DevOps processes, tools, best practices, and technical documentation • Collaborate with ...

PE Systems, Inc.

$121K - $166K/yr

Provide engineering support using DoD, Air Force, and industry engineering principles to improve the performance, reliability, and sustainment of current and future weapon systems. * Support ...

Collins Aerospace

Senior Structures Engineer (Onsite)

Troy, OH

$92K - $125K/yr

... Senior Structures Engineer to join our Landing Systems Wheel and Brake Structures Team. You will be ... Lead/support structural engineering projects for aircraft wheel and brake development and repairs ...

New

STR

Senior DevOps Engineer

Dayton, OH · On-site

$134K - $184K/yr

As a Senior DevOps Engineer you will establish and maintain a continuous integration / continuous ... Support developers across multiple teams in resolving build, dependency, and environment issues

BTAS

Senior Engineer

Dayton, OH

$97K - $133K/yr

Performs engineering analysis and test support including flight test and other on-site evaluations ... senior level technical support. MINIMUM QUALIFICATIONS: * Master's Degree in Electrical Engineering

Safelite Group, Inc.

Senior Integration Engineer

Columbus, OH · On-site

$100K - $138K/yr

The Senior Integrations Engineer needs to collaborate with different teams, including software developers, business analysts, project managers, and support teams, to understand their needs and ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Ohio

Senior Support Engineer information

See Ohio salary details

$21.4K

$98.2K

$151.2K

How much do senior support engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior support engineer in Ohio is $98,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $118,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Ohio? For Senior Support Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Ohio look for? The top searched job categories for Senior Support Engineer jobs in Ohio are:
What cities in Ohio are hiring for Senior Support Engineer jobs? Cities in Ohio with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in OH? For Senior Support Engineer jobs in OH, the most frequently searched job titles are:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $98,172 per year, or $47.2 per hour.

Senior Electrical Engineer

Nexus Engineering Group

Cleveland, OH • On-site

$104K - $135K/yr

Full-time

Re-posted 21 days ago

Job description

The Senior Electrical Engineer is responsible for ensuring the quality and timely delivery of engineering designs and reports, particularly in the areas of power distribution and electrical systems for process and industrial facilities. This role involves direct client interaction, conducting site visits, and providing hands-on support. Responsibilities include preparing specifications and data sheets, conducting power system analysis and relay coordination, and supporting programming for various electrical equipment. The position also requires experience in project leadership, including budget and schedule development, and occasional travel to client sites and Nexus offices.
Responsibilities
  • Power Distribution & Electrical System Designs for Process/Industrial Facilities
  • Specifications and Data Sheets (Transformers, Switchgear, Motors, UPS etc.)
  • Vendor Inquiries, Bid Evaluations, and Shop Drawing Reviews
  • Power System Analysis and Relay Coordination
  • Area Classification and Electrical Code Assessments
  • Construction Labor/Material Cost Estimates and Project Schedules
  • Programming/Set points (VFDs, Relay Protection, Etc.) and Field Support

Qualifications
  • 10+ years of experience in designing electrical distribution/control systems and performing power system calculations
  • High Voltage Substation Design (up to 345 kV) experience preferred
  • Subsurface and overhead transmission line design experience preferred
  • Project lead experience developing engineering schedules, budgets and forecasts
  • Working knowledge of Microsoft Office products including MS Project
  • AutoCAD and 3-D CAD experience a plus
  • Electrical design tools and calculations
  • Excellent verbal and written communication skills
  • Ability to work effectively in teams and to present a positive image to clients

Education/Certification Requirements
  • Bachelor of Science in Electrical Engineering required
  • Advanced degree a plus
  • FE certification desired, PE certification a plus

Position Type/Expected Hours of Work:
This full-time role is based onsite at our Cleveland office. A hybrid schedule is available for employees who live locally. For candidates outside this area, a remote arrangement may be considered, with required travel to the home office and client sites.
About Nexus Engineering Group
Nexus Engineering Group, a distinguished independent full-service engineering, procurement, and construction management (EPCm) firm, provides comprehensive support to clients from concept through startup. With over a decade of demonstrated engineering and design success, Nexus stands out as the firm of choice for those valuing integrity and expertise.
At Nexus, you will be part of a talented and passionate team dedicated to excellence and innovation. We foster a collaborative and engaging work environment, making it a place where you'll enjoy contributing to impactful projects. Joining Nexus means aligning with a firm renowned for its creativity, dedication, and relentless focus on achieving client goals.
Equal Opportunity Employer & Reasonable Accommodation
Nexus Engineering Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Nexus Engineering Group is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require an accommodation to participate in any part of the recruitment process, please contact us at [email protected].
Sponsorship & Work Authorization
Nexus Engineering Group does not provide employment visa sponsorship of any kind, including CPT, OPT, or employment-based visas. Candidates must be currently authorized to work in the United States and must be able to maintain that authorization throughout employment without any action, filing, or sponsorship by the company. This requirement applies both at the time of hire and on a continuing basis for the duration of employment.
Third-Party Agency Notice
Nexus Engineering Group does not accept unsolicited resumes or candidate submissions from external recruiters or agencies. We only engage approved third-party partners under a written agreement initiated by our Talent Acquisition team for specific searches. Any resumes submitted without prior authorization or a current agreement will not be eligible for placement fees and will be considered the property of Nexus Engineering Group.
We may use AI tools to help our recruitment team review and organize applications. These tools support - but never replace - human judgment, and final hiring decisions are made by people. If you'd like to know more about how your data is handled, contact us at [email protected].

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