OtterBase is seeking a Senior Application Support Engineer to join our client's team supporting Warehouse Management Systems (WMS) and related enterprise applications. This role will provide advanced ...
New
OtterBase is seeking a Senior Application Support Engineer to join our client's team supporting Warehouse Management Systems (WMS) and related enterprise applications. This role will provide advanced ...
New
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Senior Support Engineer information
See salary details
$22.5K - $34.9K
0% of jobs
$34.9K - $47.3K
0% of jobs
$47.3K - $59.7K
11% of jobs
$59.7K - $72.1K
5% of jobs
$81.7K is the 25th percentile. Wages below this are outliers.
$72.1K - $84.5K
12% of jobs
$84.5K - $97K
14% of jobs
The median wage is $101.5K / yr.
$97K - $109.4K
23% of jobs
$119.2K is the 75th percentile. Wages above this are outliers.
$109.4K - $121.8K
13% of jobs
$121.8K - $134.2K
6% of jobs
$134.2K - $146.6K
7% of jobs
$146.6K - $159K
9% of jobs
$22.5K
$103.3K
$159K
How much do senior support engineer jobs pay per year?
As of Sep 14, 2026, the average yearly pay for senior support engineer in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.
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Cities with the most Senior Support Engineer job openings:
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Who are the top companies hiring for Senior Support Engineer jobs?
The top 10 employers for Senior Support Engineer jobs are:
Sr. Application Support Engineer
Columbus, OH • On-site
OtterBase
• Recruiting and Staffing Services • 201 - 500 employees201 - 500 employees
Other
Posted 2 days ago
New
Job description
Job Description
#J-18808-LjbffrOtterBase is seeking a Senior Application Support Engineer to join our client’s team supporting Warehouse Management Systems (WMS) and related enterprise applications.
This role will provide advanced application support across a warehouse and logistics technology environment, including troubleshooting, root cause analysis, system administration, release management, and application improvements. The engineer will work closely with Tier 1 and Tier 3 support teams, technical leads, and cross-functional partners while providing guidance to junior team members.
Primary Responsibilities-
Provide Tier 2 support for enterprise Warehouse Management Systems (WMS).
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Support warehouse functions including Receiving, Picking, Packing, Shipping, and Labor Management.
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Troubleshoot application issues, analyze logs, and perform root cause analysis.
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Utilize SQL for data analysis, diagnostics, and troubleshooting.
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Support SaaS-based transportation, carrier management, and other peripheral applications.
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Support Windows- and Linux Server-based systems.
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Coordinate incident resolution and escalation with Tier 1 and Tier 3 teams.
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Support software installations, releases, CAB meetings, and change management activities.
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Develop solutions to improve application performance and reliability.
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Participate in disaster recovery exercises and maintain technical documentation.
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Collaborate with technical leads and mentor junior team members.
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5+ years of experience in application support, WMS support, or a related technical field.
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Experience supporting enterprise Warehouse Management Systems and warehouse operations.
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Strong SQL skills for data analysis and application diagnostics.
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Experience interpreting application logs and performing root cause analysis.
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Experience supporting Windows/Linux environments and SaaS applications.
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Familiarity with cloud-native architecture and deployment models.
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Strong troubleshooting, communication, and cross-functional collaboration skills.
#IND1
About OtterBase
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Grand Rapids, MI, US
Year founded
1998