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Senior Support Engineer Jobs in Brandon, MS (NOW HIRING)

Hitachi

Senior Manufacturing Engineer

Crystal Springs, MS · On-site

$76K - $104K/yr

No Senior Manufacturing Engineer (Crystal Springs, MS) The Opportunity In this role, you will ... Lead and support root cause investigations and implement corrective actions to prevent recurrence ...

Accord Technologies Inc.

Senior Azure Engineer

Jackson, MS · Remote

$111K - $151K/yr

Senior Azure Engineer Location: Jackson, MS (Remote) Job Type: long term contract The Senior Azure ... Provide Tier 3 support for complex cloud infrastructure issues. Mandatory Skills & Qualifications

Hitachi

Senior Transformer Engineer

Crystal Springs, MS · On-site +1

$87K - $120K/yr

Engineering & Science Job Schedule: Full time Remote: Yes Senior Transformer Engineer The ... Offer 24/7 technical support to field crews across all US time zones. * Mentor and guide less ...

Renuke

Engineering Support Specialist

Jackson, MS

Scheduler, Sr to Sr Lead o High level of understanding of P6 E211-1- Engineering Support V - Jackson, MS - 6 Months Knowledge, skills, and abilities required of the position: * Required: o Prior ...

Amazon

Senior Automation Engineer

Canton, MS · On-site

$88K - $116K/yr

About the Role: As a Senior Automation Engineer, you will play a crucial role in maximizing ... support. Your expertise will be essential in troubleshooting complex control systems, analyzing ...

Volkert Inc

Senior Bridge Engineer

Jackson, MS · On-site

$91K - $125K/yr

We are currently searching for an experienced Senior Bridge Engineer focusing on bridge design and plan production to support our Gulf Region located in Mississippi and/or Tennessee . To be ...

HDR

Senior Roadway Engineer

Jackson, MS · On-site

$91K - $125K/yr

... directly support economic vitality, public safety, sustainable and resilient communities and ... In the role of Senior Roadway Engineer, we'll count on you to: * Serve in the lead technical role ...

HDR

Senior Roadway Engineer

Jackson, MS

$91K - $125K/yr

... directly support economic vitality, public safety, sustainable and resilient communities and ... In the role of Senior Roadway Engineer, we'll count on you to: * Serve in the lead technical role ...

Entergy

Engineer I-SR (DER Planning)

Jackson, MS · Hybrid

Engineer I-SR (DER Planning) Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC ... Additionally, the successful candidate will support various company strategic initiatives related ...

Entergy

Engineer I-SR (DER Planning)

Jackson, MS · On-site

Engineer I-SR (DER Planning) Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC ... Additionally, the successful candidate will support various company strategic initiatives related ...

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Showing results 1-20

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Brandon, MS

Senior Support Engineer information

See Brandon, MS salary details

$21.7K

$99.7K

$153.5K

How much do senior support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior support engineer in Brandon, MS is $99,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $120,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What cities near Brandon, MS are hiring for Senior Support Engineer jobs? Cities near Brandon, MS with the most Senior Support Engineer job openings:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Brandon, MS as of August 2026, with employment types broken down into 81% Full Time, 2% Part Time, 2% Temporary, and 15% Contract. Highlights an 76% In-person, 2% Hybrid, and 22% Remote job distribution, with an average salary of $99,723 per year, or $47.9 per hour.

IT Support Engineer III

The Solutions Team Inc

Flowood, MS • On-site

Full-time

Medical, Dental, PTO

Re-posted 27 days ago

Job description

Description:

Position Overview

The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems.

Key Responsibilities & Daily Tasks

  • Handle advanced escalations from lower-level engineers
  • Diagnose and resolve complex server, networking, and infrastructure issues
  • Support healthcare and dental software applications and imaging systems
  • Lead and execute infrastructure, cloud, and security projects
  • Act as a senior technical advisor to clients
  • Maintain detailed technical documentation and system diagrams


Requirements:

Required Skills & Qualifications

  • 5 or more years of IT support experience
  • Advanced expertise in Windows Server, Microsoft 365, and networking
  • Strong project execution and communication skills
  • Must live in Charleston, SC

Preferred Qualifications

  • Healthcare or dental IT experience
  • Advanced PowerShell or scripting knowledge
  • macOS and iOS support experience

Benefits & Perks

  • Paid Time Off program in accordance with company policy
  • Company-observed paid holidays
  • Health insurance options available to eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities

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