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Senior Support Engineer Jobs in Brandon, MS (NOW HIRING)

The Senior Bridge Design Leader for Mississippi will be the "point" engineer leading existing ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

The Senior Bridge Design Leader for Mississippi will be the "point" engineer leading existing ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

The Senior Bridge Design Leader for Mississippi will be the "point" engineer leading existing ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

... by senior level professionals. * May supervise field staff including graduate/field engineers, engineering technicians, exploration teams, laboratory staff and other support personnel. * Interacts ...

New

... by senior level professionals. * May supervise field staff including graduate/field engineers, engineering technicians, exploration teams, laboratory staff and other support personnel. * Interacts ...

... by senior level professionals. * May supervise field staff including graduate/field engineers, engineering technicians, exploration teams, laboratory staff and other support personnel. * Interacts ...

... by senior level professionals. * May supervise field staff including graduate/field engineers, engineering technicians, exploration teams, laboratory staff and other support personnel. * Interacts ...

New

Provides engineering support to Area Substation personnel. Performs a wide variety of planning ... Engineer Sr: 6+ years of experience in an engineering discipline. * Preferred: Experience with ...

Provides engineering support to Area Substation personnel. Performs a wide variety of planning ... Engineer Sr: 6+ years of experience in an engineering discipline. * Preferred: Experience ...

... engineering opportunities. The Senior Plumbing Estimator works closely with preconstruction, project management, vendors, and subcontractors to support successful project award and execution. Key ...

... engineering opportunities. The Senior Plumbing Estimator works closely with preconstruction, project management, vendors, and subcontractors to support successful project award and execution. Key ...

... engineering opportunities. The Senior Plumbing Estimator works closely with preconstruction, project management, vendors, and subcontractors to support successful project award and execution. Key ...

Showing results 41-60

Senior Support Engineer information

See Brandon, MS salary details

$21.7K

$99.7K

$153.5K

How much do senior support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior support engineer in Brandon, MS is $99,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $120,200.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Brandon, MS are hiring for Senior Support Engineer jobs?

Cities near Brandon, MS with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Brandon, MS as of August 2026, with employment types broken down into 81% Full Time, 2% Part Time, 2% Temporary, and 15% Contract. Highlights an 76% In-person, 2% Hybrid, and 22% Remote job distribution, with an average salary of $99,723 per year, or $47.9 per hour.

Engineer Transmission Planning I-Senior

Entergy

Jackson, MS • On-site

Full-time

Re-posted 21 days ago


Entergy rating

8.1

Company rating: 8.1 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

29th of 53 rated energy and utility


Job description

Job Title: Engineer Transmission Planning I-Senior
Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
JOB SUMMARY/PURPOSE:
Performs a wide variety of planning, maintenance, design engineering, project management and construction, and operationsactivities related to routine, non-routine, and emergency restoration duties. Project areas may include grid/system design, operationsand maintenance, planning, asset management, reliability, computer applications, safety, and root cause failure analysis.
JOB DUTIES/RESPONSIBILITIES:
Performs a wide variety of detailed engineering analysis in transmission-related areas such as planning, maintenance, design,project management and construction, and operations.
Uses engineering/technical principles, best practices, and knowledge of internal and external business issues to solve problems,develop cost-effective, technically sound solutions, and improve products or services.
Applies knowledge of engineering principles in evaluating alternatives, making decisions, and interpreting/employing applicableelectrical codes, procedures, standards, processes, and policies.
Supports activities to comply with applicable industry standards (i.e., NERC, SERC) and other utility regulations, as required.
Works with other disciplines within the Transmission organization and other company business units to achieve stated goals.
Assist with storm/emergency restoration efforts as necessary.
MINIMUM REQUIREMENTS:
Minimum Education:
Bachelor's degree in engineering Discipline (typically Electrical or Computer Engineering) from a four-year accredited institution.
Degrees in engineering technology (typically Electrical or Computer Engineering) from a four-year accredited institution with PE maybe considered.
Preferred: Electrical Engineering Degree
Minimum Experience:
  • Engineer I: 0 - 2 years of experience in an engineering discipline
  • Engineer II: 2 - 4 years of experience in an engineering discipline
  • Engineer III: 4 - 6 years of experience in an engineering discipline
  • Engineer Sr.: 6 + years of experience in an engineering discipline
  • Preferred: at least 2 years of experience in an engineering discipline

Minimum Knowledge, Skills and Abilities:
  • Demonstrated ability to apply engineering principles.
  • Thorough understanding of procedures, programs, and standards in responsible area.
  • Good leadership skills.
  • Good interpersonal skills along with strong written and oral communication skills.
  • Excellent math skills.
  • Excellent project management skills.
  • Good knowledge of Personal Computer operations and related software.
  • Ability to manage multiple activities and changing priorities.
  • Ability to work well under pressure.
  • Required to work safely and follow all Entergy safety policies and procedures.
  • Ability to recognize hazards in the workplace and have the ability to mitigate the hazards.
  • Ability to recognize opportunities for process improvement and have the ability to enact change.

Preferred Skills and Abilities:
  • Proficiency in Short Circuit fault analysis and Relay Protection and Controls
  • Strong technical knowledge in designing protection schemes and relay settings for transmission and distribution assets.

Any Certificates, Licenses, etc.
Preferred: PE, FE
Primary Location: Mississippi-Jackson Mississippi : Jackson
Job Function: Corporate
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 123033
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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