Senior Support Engineer - Snowflake Location: Plano, TX 75024 (Hybrid) Employment Type: Full-Time, Direct Hire Note: No C2C or sponsorship available. Overview Talent Groups is seeking a Senior ...
Senior Support Engineer - Snowflake Location: Plano, TX 75024 (Hybrid) Employment Type: Full-Time, Direct Hire Note: No C2C or sponsorship available. Overview Talent Groups is seeking a Senior ...
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$110 - $170/hr
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
$110 - $170/hr
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer
Abilene, TX · On-site
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...
Senior Support Engineer information
See Texas salary details
$21K - $32.5K
0% of jobs
$32.5K - $44.1K
0% of jobs
$44.1K - $55.6K
11% of jobs
$55.6K - $67.2K
5% of jobs
$76.1K is the 25th percentile. Wages below this are outliers.
$67.2K - $78.8K
12% of jobs
$78.8K - $90.3K
14% of jobs
The median wage is $94.5K / yr.
$90.3K - $101.9K
23% of jobs
$111K is the 75th percentile. Wages above this are outliers.
$101.9K - $113.4K
13% of jobs
$113.4K - $125K
6% of jobs
$125K - $136.6K
7% of jobs
$136.6K - $148.1K
9% of jobs
$21K
$96.2K
$148.1K
How much do senior support engineer jobs pay per year?
As of Aug 27, 2026, the average yearly pay for senior support engineer in Texas is $96,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $116,000.00 per year, depending on experience, location, and employer.
How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?
Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.
What are the key skills and qualifications needed to thrive as a Senior Support Engineer?
To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.
What is the difference between Senior Support Engineer vs Support Engineer?
| Aspect | Senior Support Engineer | Support Engineer |
|---|---|---|
| Required Credentials | Bachelor's degree, relevant certifications, 3+ years experience | Bachelor's degree, entry-level certifications, 1-2 years experience |
| Work Environment | Customer support, technical troubleshooting, cross-team collaboration | Customer support, issue resolution, basic technical troubleshooting |
| Employer & Industry Usage | IT, software, hardware companies, tech support teams | IT, software, hardware companies, tech support teams |
The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.
How much does a senior support engineer make in the US?
A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.
What does a senior support engineer do?
A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.
What are popular job titles related to Senior Support Engineer jobs in Texas?
For Senior Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Texas look for?
The top searched job categories for Senior Support Engineer jobs in Texas are:
What cities in Texas are hiring for Senior Support Engineer jobs?
Cities in Texas with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in TX?
For Senior Support Engineer jobs in TX, the most frequently searched job titles are:
Job description
Senior Support Engineer – Snowflake
Location: Plano, TX 75024 (Hybrid)
Employment Type: Full-Time, Direct Hire
Note: No C2C or sponsorship available.
Overview
Talent Groups is seeking a Senior Support Engineer to join an enterprise organization undergoing a major cloud and data platform transformation. This is a unique opportunity to start in a Tier 3 production support role and grow into the company''s first in-house Snowflake Subject Matter Expert (SME).
The hiring manager is looking for someone who is technically strong, eager to learn, and excited to help build a modern data platform. This highly visible role offers significant career growth and the opportunity to work closely with engineering, infrastructure, and business teams while supporting a long-term cloud migration strategy.
Responsibilities
- Provide Tier 3 support for enterprise applications and production systems.
- Troubleshoot complex production issues, perform root cause analysis, and implement long-term solutions.
- Monitor production environments and drive continuous improvements to support processes.
- Support SDLC environments, deployments, and automation.
- Develop and maintain scripts, runbooks, and technical documentation.
- Analyze system performance, logs, and production data to proactively identify issues.
- Partner with engineering, infrastructure, database, and business teams to improve system reliability.
- Support the organization''s cloud migration and growing Snowflake environment.
- Evolve into the primary Snowflake SME, establishing best practices across the enterprise.
Required Qualifications
- 5+ years of enterprise production support or IT operations experience.
- Strong SQL skills and experience with enterprise data warehouse technologies.
- Experience troubleshooting complex production environments.
- Linux/Ubuntu administration and command-line experience.
- Knowledge of TCP/IP, DNS, load balancing, and networking fundamentals.
- Experience with log analysis, monitoring tools, and root cause analysis.
- Strong documentation, communication, and collaboration skills.
Preferred Qualifications
- Snowflake experience (preferred, not required).
- Experience supporting enterprise data warehouse platforms.
- SQL/PLSQL and NoSQL database knowledge.
- Experience with Git and deployment automation tools.
- Java application environments (Apache, Tomcat, JBoss, NGINX).
- ELK Stack (Elasticsearch, Logstash, Kibana).
- Python and PostgreSQL experience.
- Experience supporting cloud migration initiatives.
Talent Groups thanks all applicants for their interest. Only candidates selected for an interview will be contacted.
Talent Groups is an Equal Opportunity Employer.