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Senior Support Engineer Jobs in Texas (NOW HIRING)

Obsidian Security

Senior Support Engineer

Dallas, TX · On-site +1

Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...

Aventiv Technologies, LLC

Sr. Support Engineer

Plano, TX · On-site

$109K - $124K/yr

The Support Engineer Sr is a key contributor to the stability and resilience of production systems, providing expert-level support and rapid issue resolution. This role bridges technical operations ...

Aventiv Technologies, LLC

Sr. Support Engineer

Plano, TX

$109K - $124K/yr

The Support Engineer Sr is a key contributor to the stability and resilience of production systems, providing expert-level support and rapid issue resolution. This role bridges technical operations ...

Wellfit Technologies

Senior Support Developer

Irving, TX · Hybrid

$52.25 - $69.25/hr

The Senior Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close ...

Wellfit Technologies

Senior Support Developer

Irving, TX · Hybrid

$130K - $150K/yr

The Senior Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close ...

Wellfit Technologies

Senior Support Developer

Irving, TX · On-site

$52.25 - $69.25/hr

The Senior Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close ...

EQT Corporation

Senior Support Analyst

Houston, TX · Hybrid

We are seeking a Senior Support Analyst to join our Information Technology team. This role will ... Bachelor's degree in computer science, information technology, telecommunications, engineering ...

EQT Corporation

Senior Support Analyst

Houston, TX · On-site +1

We are seeking a Senior Support Analyst to join our Information Technology team. This role will ... Bachelor's degree in computer science, information technology, telecommunications, engineering ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Zello Inc

Support Engineer - L3

Austin, TX · On-site

As our enterprise customer base grows and our platform deepens, we need a Senior Support Engineer who can own the most complex technical challenges our customers bring us, reduce resolution time for ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Crusoe

Senior Cloud Support Engineer

Dallas, TX · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Dallas, TX · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Texas

Senior Support Engineer information

See Texas salary details

$21K

$96.2K

$148.1K

How much do senior support engineer jobs pay per year?

As of Jul 29, 2026, the average yearly pay for senior support engineer in Texas is $96,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $116,000.00 per year, depending on experience, location, and employer.

What engineers make $300,000 a year?

Senior Support Engineers in high-demand industries or specialized fields such as cloud computing, cybersecurity, or software development can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership roles. Compensation often includes base salary, bonuses, and stock options, particularly in large tech companies or startups.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer, and why are they important?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What engineers make $200,000 a year?

Senior Support Engineers in technology companies can earn $200,000 or more annually, especially with extensive experience, specialized skills, and certifications. High salaries are often associated with roles involving complex troubleshooting, customer escalation management, and proficiency with tools like cloud platforms and scripting languages.

What engineer makes $500,000 a year?

Senior Support Engineers typically do not earn $500,000 annually; such high salaries are more common among executive-level roles or highly specialized engineers in fields like software development, data science, or cloud architecture. Achieving this level often requires extensive experience, advanced skills, and sometimes stock options or bonuses in large tech companies.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer typically balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Texas? For Senior Support Engineer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Texas look for? The top searched job categories for Senior Support Engineer jobs in Texas are:
What cities in Texas are hiring for Senior Support Engineer jobs? Cities in Texas with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in TX? For Senior Support Engineer jobs in TX, the most frequently searched job titles are:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,206 per year, or $46.3 per hour.

Senior Support Engineer Snowflake

Talent Groups

Plano, TX • On-site

Other

Posted yesterday

New

Job description

Senior Support Engineer – Snowflake

Location: Plano, TX 75024 (Hybrid)
Employment Type: Full-Time, Direct Hire
Note: No C2C or sponsorship available.

Overview

Talent Groups is seeking a Senior Support Engineer to join an enterprise organization undergoing a major cloud and data platform transformation. This is a unique opportunity to start in a Tier 3 production support role and grow into the company''s first in-house Snowflake Subject Matter Expert (SME).

The hiring manager is looking for someone who is technically strong, eager to learn, and excited to help build a modern data platform. This highly visible role offers significant career growth and the opportunity to work closely with engineering, infrastructure, and business teams while supporting a long-term cloud migration strategy.

Responsibilities

  • Provide Tier 3 support for enterprise applications and production systems.
  • Troubleshoot complex production issues, perform root cause analysis, and implement long-term solutions.
  • Monitor production environments and drive continuous improvements to support processes.
  • Support SDLC environments, deployments, and automation.
  • Develop and maintain scripts, runbooks, and technical documentation.
  • Analyze system performance, logs, and production data to proactively identify issues.
  • Partner with engineering, infrastructure, database, and business teams to improve system reliability.
  • Support the organization''s cloud migration and growing Snowflake environment.
  • Evolve into the primary Snowflake SME, establishing best practices across the enterprise.

Required Qualifications

  • 5+ years of enterprise production support or IT operations experience.
  • Strong SQL skills and experience with enterprise data warehouse technologies.
  • Experience troubleshooting complex production environments.
  • Linux/Ubuntu administration and command-line experience.
  • Knowledge of TCP/IP, DNS, load balancing, and networking fundamentals.
  • Experience with log analysis, monitoring tools, and root cause analysis.
  • Strong documentation, communication, and collaboration skills.

Preferred Qualifications

  • Snowflake experience (preferred, not required).
  • Experience supporting enterprise data warehouse platforms.
  • SQL/PLSQL and NoSQL database knowledge.
  • Experience with Git and deployment automation tools.
  • Java application environments (Apache, Tomcat, JBoss, NGINX).
  • ELK Stack (Elasticsearch, Logstash, Kibana).
  • Python and PostgreSQL experience.
  • Experience supporting cloud migration initiatives.

Talent Groups thanks all applicants for their interest. Only candidates selected for an interview will be contacted.

Talent Groups is an Equal Opportunity Employer.

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