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Technical Support Engineer 3 Jobs Near Me

Impact.com

Technical Services Engineer III

Columbus, OH · On-site

$80K - $100K/yr

As a Technical Services Engineer III, you will build a deep understanding of impact.com ... You will design, implement, and support technical solutions across our SaaS platform, helping ...

ABB

VFD Technical Support Specialist

OH · Remote

Collaborate with engineering, field service, sales, and product teams to resolve complex technical ... Ability to "buy-up" to 66 2/3% of pay. * Supplemental benefits - 100% employee paid (Accident ...

Posted today

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Escalate issues to Level 2/3 teams as needed, following escalation protocols. * Document incidents ...

ABB

Technical Support Specialist-1

OH · Remote

Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ... Ability to "buy-up" to 66 2/3% of pay. * Supplemental benefits - 100% employee paid (Accident ...

TEKsystems

Technical Support Tech I

Columbus, OH

$22.65/hr

Responds to telephone calls, email and personnel requests for technical support. Documents, tracks ... May require an associate's degree in a related area and 0-3 years of experience in the field or in ...

New

LFP Associates

Molding Engineer III

Columbus, OH

$80K - $90K/yr

INJECTION MOLDING ENGINEER LEVEL III PAY: LEVEL III - $80K - $90K (5 - 10 YEARS EXPERIENCE) VISA ... Providing technical support to production, process, and maintenance groups to reduce downtime and ...

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As of Aug 21, 2026, the average yearly pay for technical support engineer 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

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Technical Support Engineer 3 jobs near you
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Technical Services Engineer III

impact.com

Columbus, OH • On-site

Full-time

Re-posted 13 days ago

Job description

Job Summary:
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow through partnerships. As a Technical Services Engineer III, you will support clients throughout the full lifecycle, from integration to ongoing support, by designing and implementing technical solutions across the SaaS platform.
Responsibilities:
• Develop and maintain a deep understanding of impact.com’s products, platform capabilities, and enhancements, while staying current with relevant industry trends.
• Support the design, implementation, and ongoing management of technical integrations for both new and existing clients across the impact.com platform, including troubleshooting, optimization, and maintenance.
• Partner closely with Onboarding, Customer Success, Product, Engineering, Solutions, and other internal teams to deliver a seamless onboarding experience and strong post-launch support.
• Take end-to-end ownership of client technical issues, from initial investigation and root cause analysis through resolution and clear, timely communication.
• Manage incoming technical requests through ticketing systems, prioritizing effectively in a fast-paced environment.
• Identify emerging or recurring issues and communicate trends, risks, and insights to management and cross-functional stakeholders.
• Contribute to the creation and maintenance of technical documentation, integration guides, training materials, and help content for both clients and internal teams.
• Identify, scope, and help develop internal tools or reports that improve troubleshooting workflows or enable other teams across the organization.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Engineering, Science, Mathematics, or a related discipline, or equivalent practical experience.
• Experience in a tech-focused role at a digital marketing or technology-driven company, preferably in a customer-facing capacity.
• Strong understanding of the design, implementation, and support of client solutions on SaaS platforms.
• Experience with web technologies such as HTML, CSS, JavaScript, SQL, REST APIs, FTP, and related tools.
• Ability to analyze logs and data to troubleshoot issues, including writing SQL queries when applicable.
• Excellent problem-solving and troubleshooting skills, with the ability to think critically and navigate complex technical challenges.
• Clear, confident verbal and written communication skills in English, with the ability to explain technical concepts to both technical and non-technical audiences using a calm, constructive, and customer-centric approach.
• A self-starter mindset with curiosity and a desire to continuously learn, improve processes, and step outside of your comfort zone.
• Strong organizational skills, attention to detail, and the ability to prioritize effectively in a dynamic environment.
Preferred:
• Familiarity with affiliate marketing or the broader digital marketing ecosystem is a plus.
Company:
impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. Founded in 2008, the company is headquartered in Fort Thomas, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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