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Level 3 Support Engineer Jobs Near Me

OtterBase

Sr. Application Support Engineer

Columbus, OH · On-site

The engineer will work closely with Tier 1 and Tier 3 support teams, technical leads, and cross-functional partners while providing guidance to junior team members. Primary Responsibilities * Provide ...

New

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Escalate issues to Level 2/3 teams as needed, following escalation protocols. * Document incidents ...

Walmart

Optician Level - 3

Grove City, OH · On-site

$26.50 - $34.50/hr

... 35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule ... focus on supporting customers in the eye care center. They assist with verifying prescription ...

Walmart

Optician Level - 3

Whitehall, OH · On-site

$26.50 - $34.50/hr

... 35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule ... focus on supporting customers in the eye care center. They assist with verifying prescription ...

Walmart

Optician Level - 3

Lewis Center, OH · On-site

$26.50 - $34.50/hr

... 35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule ... focus on supporting customers in the eye care center. They assist with verifying prescription ...

LFP Associates

Molding Engineer III

Columbus, OH · On-site

$80K - $90K/yr

LEVEL III - $80K - $90K (5 - 10 YEARS EXPERIENCE) VISA SPONSORSHIP: NO RELOCATION ASSISTANCE: YES ... Providing technical support to production, process, and maintenance groups to reduce downtime and ...

Aep

Sr. SolarWinds Platform Engineer

Gahanna, OH · On-site

$97K - $134K/yr

Provide Level 3 support for enterprise SolarWinds monitoring solutions. Network Monitoring Engineering: * Design, implement, and maintain monitoring solutions for routers, switches, firewalls, WAN ...

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As of Sep 13, 2026, the average hourly pay for level 3 support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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Sr. Application Support Engineer

Columbus, OH • On-site

OtterBase
Recruiting and Staffing Services • 201 - 500 employees
Learn more about OtterBaseexternal

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Posted yesterday

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Job description

Job Description

OtterBase is seeking a Senior Application Support Engineer to join our client’s team supporting Warehouse Management Systems (WMS) and related enterprise applications.

This role will provide advanced application support across a warehouse and logistics technology environment, including troubleshooting, root cause analysis, system administration, release management, and application improvements. The engineer will work closely with Tier 1 and Tier 3 support teams, technical leads, and cross-functional partners while providing guidance to junior team members.

Primary Responsibilities

  • Provide Tier 2 support for enterprise Warehouse Management Systems (WMS).

  • Support warehouse functions including Receiving, Picking, Packing, Shipping, and Labor Management.

  • Troubleshoot application issues, analyze logs, and perform root cause analysis.

  • Utilize SQL for data analysis, diagnostics, and troubleshooting.

  • Support SaaS-based transportation, carrier management, and other peripheral applications.

  • Support Windows- and Linux Server-based systems.

  • Coordinate incident resolution and escalation with Tier 1 and Tier 3 teams.

  • Support software installations, releases, CAB meetings, and change management activities.

  • Develop solutions to improve application performance and reliability.

  • Participate in disaster recovery exercises and maintain technical documentation.

  • Collaborate with technical leads and mentor junior team members.

Qualifications

  • 5+ years of experience in application support, WMS support, or a related technical field.

  • Experience supporting enterprise Warehouse Management Systems and warehouse operations.

  • Strong SQL skills for data analysis and application diagnostics.

  • Experience interpreting application logs and performing root cause analysis.

  • Experience supporting Windows/Linux environments and SaaS applications.

  • Familiarity with cloud-native architecture and deployment models.

  • Strong troubleshooting, communication, and cross-functional collaboration skills.

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