Level 3 Support
Manhattan, NY · On-site
Level 3 Support Role In this role, you will interact directly with trading, compliance and risk ... Integrating with Rundeck or Azure DevOps for application deployment * Implementing application ...
Manhattan, NY · On-site
Level 3 Support Role In this role, you will interact directly with trading, compliance and risk ... Integrating with Rundeck or Azure DevOps for application deployment * Implementing application ...
Manhattan, NY · On-site
Level 3 Support Role In this role, you will interact directly with trading, compliance and risk ... Integrating with Rundeck or Azure DevOps for application deployment * Implementing application ...
IT Managed Services Support Engineer Level 3 Location: Parsipanny, NY or Remote (candidate will be starting in Parsipanny first and then moving to Whippany, NJ) Local or Nationwide Candidates may be ...
IT Managed Services Support Engineer Level 3 Location: Parsipanny, NY or Remote (candidate will be starting in Parsipanny first and then moving to Whippany, NJ) Local or Nationwide Candidates may be ...
Nashville, TN · On-site
JOB SUMMARY The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages,and escalations beyond the scope of Tier 1 and Tier 2 support. This role is ...
Nashville, TN · On-site
JOB SUMMARY The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages,and escalations beyond the scope of Tier 1 and Tier 2 support. This role is ...
Eagle, ID · On-site
JOB SUMMARY The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages,and escalations beyond the scope of Tier 1 and Tier 2 support. This role is ...
Eagle, ID · On-site
JOB SUMMARY The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages,and escalations beyond the scope of Tier 1 and Tier 2 support. This role is ...
JOB SUMMARY The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages, and escalations beyond the scope of Tier 1 and Tier 2 support. This role is ...
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JOB SUMMARY The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages, and escalations beyond the scope of Tier 1 and Tier 2 support. This role is ...
Chicago, IL · On-site
$17.50 - $22.75/hr
They are seeking a Support Engineer, Sr. Associate to provide Level 1, 2, and 3 support for their core data processing and servicing platforms, ensuring seamless integration and promoting system ...
Chicago, IL · On-site
$17.50 - $22.75/hr
They are seeking a Support Engineer, Sr. Associate to provide Level 1, 2, and 3 support for their core data processing and servicing platforms, ensuring seamless integration and promoting system ...
Redmond, WA · On-site
Well Versed in Support process methodologies and escalation hierarchies Analyse live-site issues quickly and possess a thorough understanding of client/server architectures and high-availability ...
Redmond, WA · On-site
Well Versed in Support process methodologies and escalation hierarchies Analyse live-site issues quickly and possess a thorough understanding of client/server architectures and high-availability ...
... Engineer III, you are not only responsible for your own queue of support cases, you oversee the ... ranging from staff to high-level decision makers. • Oversee the daily work and ongoing ...
... Engineer III, you are not only responsible for your own queue of support cases, you oversee the ... ranging from staff to high-level decision makers. • Oversee the daily work and ongoing ...
Minneapolis, MN · On-site
$82K - $118K/yr
You'll work closely with Engineering, Product, Operations, and Customer Success teams to ... Level 2 or Level 3 technical support * A degree in Mathematics, Physics, Electronic Engineering ...
Minneapolis, MN · On-site
$82K - $118K/yr
You'll work closely with Engineering, Product, Operations, and Customer Success teams to ... Level 2 or Level 3 technical support * A degree in Mathematics, Physics, Electronic Engineering ...
Elk Grove Village, IL · On-site
$100K - $120K/yr
This position is responsible for handling second level support calls as well as maintaining Active Directory users and installing software and updates in a Citrix virtual server environment. In ...
Elk Grove Village, IL · On-site
$100K - $120K/yr
This position is responsible for handling second level support calls as well as maintaining Active Directory users and installing software and updates in a Citrix virtual server environment. In ...
Malvern, PA · On-site
Support Engineer I The Support Engineer I will be part of the Client Support Organization and ... Interacts with Technical Support on Level 3 support in assigned solution area for issues that ...
Malvern, PA · On-site
Support Engineer I The Support Engineer I will be part of the Client Support Organization and ... Interacts with Technical Support on Level 3 support in assigned solution area for issues that ...
Houston, TX · On-site
$16.50 - $22.25/hr
Where junior or graduate members join the team, the Customer Support Engineer is expected to review ... Effectively communicate with Level 3 support team when escalating incidents or problems. * Other ...
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Houston, TX · On-site
$16.50 - $22.25/hr
Where junior or graduate members join the team, the Customer Support Engineer is expected to review ... Effectively communicate with Level 3 support team when escalating incidents or problems. * Other ...
Minneapolis, MN · On-site
$82K - $118K/yr
You'll work closely with Engineering, Product, Operations, and Customer Success teams to ... Level 2 or Level 3 technical support * A degree in Mathematics, Physics, Electronic Engineering ...
Minneapolis, MN · On-site
$82K - $118K/yr
You'll work closely with Engineering, Product, Operations, and Customer Success teams to ... Level 2 or Level 3 technical support * A degree in Mathematics, Physics, Electronic Engineering ...
Houston, TX · On-site
$17.50 - $23.75/hr
Where junior or graduate members join the team, the Customer Support Engineer is expected to review ... Effectively communicate with Level 3 support team when escalating incidents or problems. * Other ...
Houston, TX · On-site
$17.50 - $23.75/hr
Where junior or graduate members join the team, the Customer Support Engineer is expected to review ... Effectively communicate with Level 3 support team when escalating incidents or problems. * Other ...
Irving, TX · On-site +1
$242.90K/yr
Level 3 Support Oversight (Advanced Technical Support) * Lead a highly skilled technical team ... , or DevOps. * Familiarity with ITIL concepts, incident/problem management, and support tooling.
Irving, TX · On-site +1
$242.90K/yr
Level 3 Support Oversight (Advanced Technical Support) * Lead a highly skilled technical team ... , or DevOps. * Familiarity with ITIL concepts, incident/problem management, and support tooling.
Houston, TX · On-site
$16.50 - $22.25/hr
Where junior or graduate members join the team, the Customer Support Engineer is expected to review ... Effectively communicate with Level 3 support team when escalating incidents or problems. * Other ...
Houston, TX · On-site
$16.50 - $22.25/hr
Where junior or graduate members join the team, the Customer Support Engineer is expected to review ... Effectively communicate with Level 3 support team when escalating incidents or problems. * Other ...
$75K - $85K/yr
Summary Our client is a leading IT Solutions Company (Managed Services Provider or MSP) located in Rockwall, TX and they are in need of a IT Support Engineer / Level III Technician , who is ...
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$75K - $85K/yr
Summary Our client is a leading IT Solutions Company (Managed Services Provider or MSP) located in Rockwall, TX and they are in need of a IT Support Engineer / Level III Technician , who is ...
Des Plaines, IL · Hybrid
$85K - $120K/yr
Technical Support Provide Level 2 and Level 3 support for desktops, laptops, servers, cloud services, and network infrastructure Troubleshoot and resolve complex hardware, software, and connectivity ...
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Des Plaines, IL · Hybrid
$85K - $120K/yr
Technical Support Provide Level 2 and Level 3 support for desktops, laptops, servers, cloud services, and network infrastructure Troubleshoot and resolve complex hardware, software, and connectivity ...
Ticket handling level 2 and level 3 * Bug fixes * Production support * Skills matrix - VB.NET / C#/ SQL * Core development * 10 years of experience * Candidate should be able to manage legacy ...
Ticket handling level 2 and level 3 * Bug fixes * Production support * Skills matrix - VB.NET / C#/ SQL * Core development * 10 years of experience * Candidate should be able to manage legacy ...
... 3 support team member * Develop trends by monitoring and analysing incoming calls, problems and ... Support Engineers * Provide user data and application recovery * Use diagnostic tools to ...
... 3 support team member * Develop trends by monitoring and analysing incoming calls, problems and ... Support Engineers * Provide user data and application recovery * Use diagnostic tools to ...
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
| Aspect | Level 3 Support Engineer | Level 2 Support Engineer |
|---|---|---|
| Certifications | ITIL, CompTIA, vendor-specific certifications | Basic IT certifications, CompTIA A+ |
| Work Environment | Advanced troubleshooting, complex issue resolution, collaboration with development teams | Handling common issues, providing user support, escalation to Level 3 |
| Responsibilities | Diagnosing complex problems, system configuration, mentoring Level 1/2 | Resolving standard technical issues, customer communication, escalation |
Level 3 Support Engineers focus on resolving complex technical problems, often requiring advanced certifications and deep system knowledge. They work closely with development teams and handle escalated issues. In contrast, Level 2 Support Engineers manage routine problems, provide user support, and escalate more complex issues to Level 3. Both roles are essential in a technical support hierarchy, with Level 3 handling the most advanced troubleshooting.

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This job post has expired today. Applications are no longer accepted.
In this role, you will interact directly with trading, compliance and risk, and IT functions to primarily operate and enhance capabilities of the existing trading systems leveraging modern technologies and data & software architectures.
Required Skills