60 Atlassian Senior Support Engineer Jobs Hiring Near You

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Dev Infra builds the tools, platforms, and infrastructure that every engineer at Atlassian uses to ship. We are hiring a Senior Principal Engineer for our AI Foundations team, the group responsible for making AI work well across our engineering: how we measure it, the context we feed it, and the compute it runs on.

The reach of this work is unusual. Because Dev Infra builds and stress tests the same class of developer tools Atlassian sells, what you build shapes both how Atlassian ships software and what Atlassian ships to millions of developers.

In this role, you will:

• Set the technical vision for how Atlassian enables and builds AI across the software development lifecycle, and turn it into infrastructure teams adopt.

• Stay hands on. Prototype the hardest parts yourself, write code, and set the engineering bar others build to. At this level you lead by doing.

• Build the foundational systems that make AI effective for every engineer, including how we measure whether AI works, give it the right context, and run it reliably and affordably at scale.

• Give engineers and leaders real signal instead of hype, so the company can see where AI genuinely helps.

• Partner across engineering and product teams to shape both the tools we use internally and the AI capabilities we ship to customers.

• Decide when to buy a proven solution, when to build alongside our product teams, and when a problem deserves something purpose built.

• Grow the talent around you. Mentor senior engineers, align principals across the organization, and raise the ceiling for what the team believes is possible.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $243,900 - $318,425

Zone B: $219,510 - $286,583

Zone C: $202,437 - $264,293

• 12+ years in hands on technical leadership roles, with end to end ownership across the software development lifecycle.

• A track record of setting technical direction across a function or organization, not just one team, and bringing many engineers with you.

• Deep expertise building large scale systems in one or more of: distributed systems and cloud infrastructure, developer platforms, data and measurement systems, or applied AI.

• Genuine technical depth. You still write code, go deep into hard problems, and raise the quality bar for everyone around you.

• Strong judgment on cost, scale, and return on investment. You treat efficiency as a real engineering problem.

• Experience influencing decision makers and turning ambiguity into a clear plan.

• Real excitement for an open, unmapped space. Building software with AI is being invented now, and you want to help invent it.

Nice to have:

• Hands on experience with modern AI systems such as large language models, agents, or AI developer tools.

• Background in developer experience, developer productivity, or the tooling and infrastructure behind CI and CD.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.