60 Atlassian Senior Support Engineer Jobs Hiring Near You

Working at Atlassian

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This role is part of the team that is shaping and delivering Atlassian Government Cloud, with a focus on supporting our customers missions that require FedRAMP High and DoD IL5 authorized platforms. The team translates customer and regulatory requirements into a sequenced roadmap while balancing compliance scope, engineering cost, and market impact with a “build once, authorize many” architecture.

• Defines and communicates the end-to-end vision, roadmap, and success metrics for FedRAMP High and IL5 offerings.

• Partners with core engineering, platform, security, Risk & Compliance, Legal, and GTM to design and deliver an isolated, compliant environment and achieve authorizations to operate (ATOs).

• Engages with agency sponsors and design partners to validate requirements, secure letters of intent, and plan migrations.

• Shapes pricing, packaging, and launch plans aligned to public-sector buying and budget cycles.

• Influences Marketplace and app-readiness strategy to meet FedRAMP High and IL5 constraints.

• Partners with the Atlassian Marketplace team and third-party app vendors to ensure critical apps and plugins are technically and compliance-ready for FedRAMP High and IL5.

• Collaborates with go-to-market and solution provider partners to build repeatable implementation patterns and reference solutions for public-sector customers.

• Works with GTM and commercialization teams (pricing, packaging, sales, marketing) to design smooth evaluation, purchase, onboarding, and deployment experiences that meet federal procurement and compliance constraints.

• Work directly with US Government customers and their partners to understand their missions, requirements, and needs, and translate those into actionable requirements for engineering

• Co-create product strategy and roadmap with peer PMs, engineering, and compliance leaders; frame trade-offs and sequence milestones for FedRAMP High and IL5.

• Drive cross-functional execution, clarifying scope, acceptance criteria, and success metrics; surface risks early and propose mitigation paths.

• Collaborate with field and customer teams to establish design partnerships and gather feedback from federal agencies and primes; represent the roadmap in customer and executive forums.

• Inform pricing and packaging decisions and support launch readiness across sales, marketing, customer success, and support.

• Act as a thought leader internally and externally, helping your peers and supporting teams to understand the customer experience, regulatory realities, and mission.

• Drive success for Atlassian and our Customers

• B2B SaaS product management background with experience in platform, security, or compliance-focused products.

• Hands-on delivery experience with FedRAMP Moderate/High and DoD SRG/IL5 at scale, including familiarity with authorization processes and working with assessors.

• Working knowledge of NIST 800-53 and RMF; awareness of related frameworks such as CMMC and ITAR where relevant to SaaS.

• Fluency with cloud infrastructure concepts (AWS; GovCloud experience preferred) and how they map to control implementation.

• Proven ability to lead large cross-functional initiatives, make scope/sequence trade-offs, and communicate clearly with executives, regulators, and customers.

• Direct collaboration with GSA/FedRAMP PMO, DISA, or US federal agencies on SaaS authorizations.

• Background in public sector or highly regulated industries (defense, aerospace, critical infrastructure).

• Experience enabling partner ecosystems/marketplaces within regulated cloud environments.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate\'s skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $168,300 - $219,725

Zone B: $151,470 - $197,753

Zone C: $139,689 - $182,372

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we\'re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone\'s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.