ZipRecruiter

Log In

1

Manager Application Support Engineer Jobs in Ohio

Snap-on Inc

Manager, Application Support

Richfield, OH · On-site

... servers, application servers, source code management, project planning and time tracking support ... Bachelor's degree in Computer Science or Computer Engineering or equivalent work experience, post ...

Snap-on Inc

Manager, Application Support

Richfield, OH · On-site

... servers, application servers, source code management, project planning and time tracking support ... Bachelor's degree in Computer Science or Computer Engineering or equivalent work experience, post ...

System One

Application Support Engineer

Bluffton, OH · On-site

Application Support Engineer Location: Bluffton, OH Responsibilities * Design, develop, support ... have good time management, organizational, and documentation skills. System One, and its ...

Softing Inc.

$69.92 - $93.23/hr

Berufserfahrung im Kunden-Support * Kenntnisse in den Bereichen Feldbusse, Industrial Ethernet und Integration von Produktionsdaten in Systeme der Unternehmens-IT * Fließende Deutsch- und ...

TecTammina

Senior Server Support Engineer

Toledo, OH · On-site

Company Description Tech Tammina LLC The Senior Server Application Support Engineer is a critical ... BYOD management, detailed workstation administration, Internet services, Intranet services ...

Astemo

IT Application Support Engineer

Sunbury, OH · On-site

Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ... Proficient in programming languages to support end-user reporting requirements. * Understanding of ...

Astemo Ltd

IT Application Support Engineer

Sunbury, OH · On-site

Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ... Proficient in programming languages to support end-user reporting requirements. * Understanding of ...

Astemo

IT Application Support Engineer

Blanchester, OH · On-site

Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ... Proficient in programming languages to support end-user reporting requirements. * Understanding of ...

next page

Showing results 1-20

All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Ohio

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What are the most commonly searched types of Application Support Engineer jobs in Ohio?

The most popular types of Application Support Engineer jobs in Ohio are:

What are popular job titles related to Manager Application Support Engineer jobs in Ohio?

For Manager Application Support Engineer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Manager Application Support Engineer jobs in Ohio look for?

The top searched job categories for Manager Application Support Engineer jobs in Ohio are:

What cities in Ohio are hiring for Manager Application Support Engineer jobs?

Cities in Ohio with the most Manager Application Support Engineer job openings:

Manager Application Support Engineer jobs near you

Manager, Application Support

Snap-on Inc

Richfield, OH • On-site

Full-time

Posted 7 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

289th of 495 rated machine equipment manufacturers

Job description

Overview
SNAP-ON BUSINESS SOLUTIONS
(A group under RS&I Division ofo Snap-on Incorporated)
Location: Richfield, OH
Work schedule: Monday - Friday 8p-5p, 5 days a week
Responsible for setting strategic global direction, release management, and maintenance for web hosted systems that support SBS's business strategy. Work closely with the architecture, application, publishing, and other I/T global teams to ensure we are providing the right service level as well as be engaged as a partner as solutions and architectures are decided upon. Manage, control, and administrator the global operation of the web hosting systems teams for both internal and external systems. Scope of responsibility includes web hosting servers, application servers, source code management, project planning and time tracking support system, and collaboration systems. Set directions and have responsibility for evaluation, recommendation, and implementation for alternative approaches to support client requirements and customer service offerings. Participate in the enterprise application global design life cycle from idea phase through release into post release and maintenance. Responsible for making recommendations on establishment of global standards and policies, capacity management and planning, global budget preparation assistance, and global technology thought leadership. Reviews and evaluates the work of staff and prepares quarterly performance reports. Manages multiple projects, professional and technical staff, and other related activities of the area.
Responsibilities
  1. *Manage North America operation and administrative activities for external facing application support.
  2. *Manage global operation and administrative activities of support environments of source code management (re.; Accurev), project planning and time tracking system (re.; PlanView), collaboration system (re.; MS SharePoint), and I/S request ticketing system (re.; Jira).
  3. *Serve as a technical resource and focal point for global application and architecture teams and provide problem resolution for supported infrastructure.
  4. *Review performance and capacity management reports and work closely with other areas of I/T to resolve issues and develop solutions for new capacity needs/requirements. Recommend global web systems performance tuning activities.
  5. *Sits on IT change management committee.
  6. *Provide general supervision to direct and dotted line reports. Monitor and evaluate performance, conduct disciplinary discussions when necessary, make compensation adjustment and merit increase recommendations, etc.
  7. *Insure that the information assets of the Company and the commercial clients are protected at all times.
  8. *Conduct periodic planning sessions with application and architecture teams, business unit leaders, and internal teams to guide direction within standards.
  9. *Maintain/enhance technical expertise and industry knowledge including database technologies, publishing tools, Solaris/Linux technologies, storage networks, enterprise backup, and process improvement tools and techniques.
  10. *Identify and alert management of problems that will impact progress on projects and other activities.
  11. *Perform other miscellaneous duties as assigned.

Qualifications
  1. Bachelor's degree in Computer Science or Computer Engineering or equivalent work experience, post graduate experience preferred. Related work experience and industry recognized certifications will be considered.
  2. Eight (8) or more years of extensive experience in web systems and/or infrastructure/information services activities leading and/or managing the efforts of technical specialists.
  3. Experience with web systems in Oracle WebLogic, Tomcat, and Apache a must.
  4. Experience with application development tools preferred.
  5. Experience managing multiple projects simultaneously.
  6. Excellent interpersonal and communications skills and ability to work with clients, technical staff, and vendors.

Actual compensation may vary based on experience, location, and other factors.

What Snap-on employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply