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Manager Application Support Engineer Jobs in Cincinnati, OH

Astemo

IT Application Support Engineer

Blanchester, OH · On-site

Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ... Proficient in programming languages to support end-user reporting requirements. * Understanding of ...

Smart Data

15792 Application Support III

Blue Ash, OH · Hybrid

Support & Operations Engineer III Location: Blue Ash, OH (Cincinnati) - please see below for more ... RCA/Problem Management rigor -- can articulate a structured RCA methodology (5-whys, fishbone ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... application installations. * Deliver second-level support and contribute to problem management ...

Innomotics LLC

Manufacturing Support Engineer

Norwood, OH · On-site

$63 - $117/hr

Your Future Role The Manufacturing Support Engineer will be a part of the Product Engineering team ... Familiarity with BOM management, engineering changes, and ERP systems. * Understanding of electric ...

Innomotics

Manufacturing Support Engineer

Norwood, OH · On-site

$63K - $117K/yr

We are looking for a Manufacturing Support Engineer to join our team at Innomotics. The Industry ... Familiarity with BOM management, engineering changes, and ERP systems. * Understanding of electric ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when ... Mobile Device Management and troubleshooting experience * Knowledge about the Application ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site

Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when ... Mobile Device Management and troubleshooting experience * Knowledge about the Application ...

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All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Cincinnati, OH

Manager Application Support Engineer information

See Cincinnati, OH salary details

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How much do manager application support engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for manager application support engineer in Cincinnati, OH is $46.57, according to ZipRecruiter salary data. Most workers in this role earn between $37.12 and $54.42 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What are the most commonly searched types of Application Support Engineer jobs in Cincinnati, OH?

The most popular types of Application Support Engineer jobs in Cincinnati, OH are:

What are popular job titles related to Manager Application Support Engineer jobs in Cincinnati, OH?

For Manager Application Support Engineer jobs in Cincinnati, OH, the most frequently searched job titles are:

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The top searched job categories for Manager Application Support Engineer jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Manager Application Support Engineer jobs?

Cities near Cincinnati, OH with the most Manager Application Support Engineer job openings:

Manager Application Support Engineer jobs near you

Application Support Engineer - NGPOS (2)

Cincinnati, OH • On-site

Hudson Manpower
See more jobs at Hudson Manpowerexternal

$500K - $600K/yr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary
We are seeking an Application Support Engineer to provide Level 3 production support, site reliability, and operational engineering for a Next Generation Point of Sale (NGPOS) platform.
This role works closely with software engineering teams throughout the software development lifecycle and is ideal for candidates who enjoy troubleshooting complex production issues, improving system reliability, and supporting large-scale enterprise applications. This is not a traditional help desk role.
The ideal candidate is curious, proactive, and passionate about problem-solving. Candidates early in their careers with a strong willingness to learn are encouraged to apply.
Location: Blue Ash, OH
Work Arrangement: 100% Onsite (5 Days/Week)
WORK AUTHORIZATION : USC and GC's only
Key Responsibilities
  • Provide Level 3 production support for enterprise applications and supporting infrastructure.
  • Investigate, troubleshoot, and resolve complex application, database, integration, and infrastructure issues.
  • Monitor application performance, system health, logs, and production environments.
  • Partner with development, infrastructure, business, and support teams to resolve incidents within SLA timelines.
  • Participate in major incident management, root cause analysis, and post-incident reviews.
  • Test application and infrastructure changes prior to deployment.
  • Execute and document break/fix activities, service requests, and operational support tasks.
  • Create and maintain operational documentation, troubleshooting guides, and support procedures.
  • Participate in technical design, requirements analysis, implementation planning, and production rollouts.
  • Contribute to coding, configuration, testing, and unit testing when applicable.
  • Support pilot implementations, production deployments, and enterprise rollouts.
  • Participate in Agile ceremonies including planning, refinement, testing, and retrospectives.
  • Improve operational processes through automation and continuous improvement initiatives.
  • Manage assigned initiatives independently while collaborating with cross-functional teams.

Preferred Attributes
  • Strong analytical and problem-solving skills.
  • Curiosity and willingness to learn new technologies.
  • Ownership and accountability for production issues.
  • Ability to remain calm during critical production incidents.
  • Strong collaboration and communication skills.
  • Continuous improvement mindset with a focus on operational excellence.
  • Confidence to identify risks and improve application reliability.

Required Qualifications
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience).
  • Experience or strong interest in Application Support, Production Operations, Software Engineering, or Site Reliability Engineering (SRE).
  • Excellent troubleshooting and analytical skills.
  • Strong written and verbal communication skills.
  • Ability to work with technical and non-technical stakeholders.
  • Strong ownership mindset with the ability to drive issues through resolution.
  • Ability to prioritize multiple production support activities in a fast-paced environment.
  • Willingness to work onsite five days per week.
  • Ability to participate in an on-call rotation, including evenings, weekends, and holidays.
  • Willingness to travel occasionally for production rollouts and implementation support.

Preferred Skills
Experience with one or more of the following technologies is preferred:
  • Enterprise Point of Sale (POS) or Retail Technology
  • Java Application Support or Development
  • Go (Golang)
  • SQL and Relational Databases
  • MongoDB or other NoSQL Databases
  • Shell Scripting, PowerShell, or Python
  • Splunk, Grafana, or similar monitoring tools
  • ServiceNow or ITSM platforms
  • Jira and Confluence
  • Incident, Problem, and Change Management
  • Root Cause Analysis
  • Agile/Scrum methodologies
  • PCI-DSS or Payment Card Security standards

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