In this Support Engineer role, provide application support for Adobe Commerce (Magento). Responsibilities include * Incident management, bug resolution, performance tuning, environment monitoring ...
In this Support Engineer role, provide application support for Adobe Commerce (Magento). Responsibilities include * Incident management, bug resolution, performance tuning, environment monitoring ...
The Application Support Analyst reports to the Application Support Manager and is responsible for ... developers, and other IT staff to troubleshoot problems, manage incidents, and ensure that ...
The Application Support Analyst reports to the Application Support Manager and is responsible for ... developers, and other IT staff to troubleshoot problems, manage incidents, and ensure that ...
Required Qualifications; • Bachelor's degree in Computer Science, Engineering, or a related ... support and incident management • Demonstrated experience working on systems subject to ...
Required Qualifications; • Bachelor's degree in Computer Science, Engineering, or a related ... support and incident management • Demonstrated experience working on systems subject to ...
Sr. Systems Engineer
Columbus, OH · On-site
$110.40K - $184K/yr
Support application deployments and DevOps workflows. * Create and refine processes to meet SLO/SLA targets. * Develop, maintain, and automate Disaster Recovery documentation. * Manage application ...
Sr. Systems Engineer
Columbus, OH · On-site
$110.40K - $184K/yr
Support application deployments and DevOps workflows. * Create and refine processes to meet SLO/SLA targets. * Develop, maintain, and automate Disaster Recovery documentation. * Manage application ...
Client Support Engineer
Columbus, OH · On-site
If you have questions while submitting an application, please review these frequently asked ... managing and supporting a client computing infrastructure. Desired: 4-8 years of relevant ...
Client Support Engineer
Columbus, OH · On-site
If you have questions while submitting an application, please review these frequently asked ... managing and supporting a client computing infrastructure. Desired: 4-8 years of relevant ...
Exciting Opportunity for REX Support Engineer (3DEXPERIENCE Platform) in Raymond, Ohio
Raymond, OH · On-site
Key Responsibilities 3DEXPERIENCE / REX Application Support * Provide L2/L3 support for REX ... Incident, Problem & Change Management * Own incidents from logging to closure following client ITSM ...
Quick apply
Exciting Opportunity for REX Support Engineer (3DEXPERIENCE Platform) in Raymond, Ohio
Raymond, OH · On-site
Key Responsibilities 3DEXPERIENCE / REX Application Support * Provide L2/L3 support for REX ... Incident, Problem & Change Management * Own incidents from logging to closure following client ITSM ...
Platform Engineer
Cincinnati, OH · On-site
... Manage patching activities across application and infrastructure layers • Support WebSphere ... engineering • Strong hands-on experience with Java application support, Linux/UNIX, and SQL • ...
Platform Engineer
Cincinnati, OH · On-site
... Manage patching activities across application and infrastructure layers • Support WebSphere ... engineering • Strong hands-on experience with Java application support, Linux/UNIX, and SQL • ...
Mainframe Developer
Cleveland, OH · On-site
$47.50 - $61/hr
Local Preferred We are seeking a skilled Mainframe Application Support Engineer with strong ... Manage incident queues in ServiceNow and resolve within SLA timelines. * Perform validations and ...
Mainframe Developer
Cleveland, OH · On-site
$47.50 - $61/hr
Local Preferred We are seeking a skilled Mainframe Application Support Engineer with strong ... Manage incident queues in ServiceNow and resolve within SLA timelines. * Perform validations and ...
Mainframe Developer
Cleveland, OH · On-site
$47.50 - $61/hr
Local Preferred We are seeking a skilled Mainframe Application Support Engineer with strong ... Manage incident queues in ServiceNow and resolve within SLA timelines. * Perform validations and ...
Mainframe Developer
Cleveland, OH · On-site
$47.50 - $61/hr
Local Preferred We are seeking a skilled Mainframe Application Support Engineer with strong ... Manage incident queues in ServiceNow and resolve within SLA timelines. * Perform validations and ...
Epic Inpatient HIM OpTime Application Support Engineer
Cleveland, OH · On-site
$47.85 - $57.85/hr
Involves design, building, testing, and implementation of Epic integration application systems ... Excellent interpersonal skills with the ability to manage sensitive and confidential information ...
Epic Inpatient HIM OpTime Application Support Engineer
Cleveland, OH · On-site
$47.85 - $57.85/hr
Involves design, building, testing, and implementation of Epic integration application systems ... Excellent interpersonal skills with the ability to manage sensitive and confidential information ...
Support Engineer
Findlay, OH · On-site
Findlay Ohio - onsite • Responsible for system maintenance and application development for ... player and Good time-management skills • Good interpersonal and communication skills • ...
Support Engineer
Findlay, OH · On-site
Findlay Ohio - onsite • Responsible for system maintenance and application development for ... player and Good time-management skills • Good interpersonal and communication skills • ...
Support Engineer
Cleveland, OH · On-site
Manage and understand IT Infrastructure elements as per service deliverable and service level ... Support the infrastructure application and complex systems as per the committed Service Levels.
Support Engineer
Cleveland, OH · On-site
Manage and understand IT Infrastructure elements as per service deliverable and service level ... Support the infrastructure application and complex systems as per the committed Service Levels.
Director, Enterprise Application Support
Cincinnati, OH · On-site
$90K - $115K/yr
Define and manage change control processes, application upgrades, security patches, and ... Experience using and supporting multiple applications including the Blackbaud product suite, UKG ...
Director, Enterprise Application Support
Cincinnati, OH · On-site
$90K - $115K/yr
Define and manage change control processes, application upgrades, security patches, and ... Experience using and supporting multiple applications including the Blackbaud product suite, UKG ...
Application Support Coordinator Location: Cleveland, OH Must Have Technical/Functional Skills • ... from senior engineers • Collaborates with cross-functional teams to understand business ...
Application Support Coordinator Location: Cleveland, OH Must Have Technical/Functional Skills • ... from senior engineers • Collaborates with cross-functional teams to understand business ...
Application support
Strongsville, OH · On-site
Must Have Technical Skills: Level 2 - 2-4 years • Oracle • PLSQL • CA7 • Informatica Power Center • Linux Red Hat • MS SQL • Oracle TOAD • Teradata Flex Skills/Nice to Have: • ...
Quick apply
Application support
Strongsville, OH · On-site
Must Have Technical Skills: Level 2 - 2-4 years • Oracle • PLSQL • CA7 • Informatica Power Center • Linux Red Hat • MS SQL • Oracle TOAD • Teradata Flex Skills/Nice to Have: • ...
Engineer
Cleveland, OH · On-site
$100K - $120K/yr
Skill: Oracle SQL and Unix Application Support Engineer * 5+ years of experience supporting or ... Production support and incident management. * Demonstrated experience working on systems subject to ...
Engineer
Cleveland, OH · On-site
$100K - $120K/yr
Skill: Oracle SQL and Unix Application Support Engineer * 5+ years of experience supporting or ... Production support and incident management. * Demonstrated experience working on systems subject to ...
Engineer
Cleveland, OH · On-site
$100K - $120K/yr
Skill: Oracle SQL and Unix Application Support Engineer * 5+ years of experience supporting or ... Production support and incident management * Demonstrated experience working on systems subject to ...
Engineer
Cleveland, OH · On-site
$100K - $120K/yr
Skill: Oracle SQL and Unix Application Support Engineer * 5+ years of experience supporting or ... Production support and incident management * Demonstrated experience working on systems subject to ...
Support Engineer
Cincinnati, OH · On-site
We are seeking an experienced Support Engineer to provide expert technical support for AWS and ... Experience in managing IT service frameworks like ITIL. * Ability to automate processes and enhance ...
Support Engineer
Cincinnati, OH · On-site
We are seeking an experienced Support Engineer to provide expert technical support for AWS and ... Experience in managing IT service frameworks like ITIL. * Ability to automate processes and enhance ...
Clinical Application Support Due to our continued growth, we are in search of qualified and focused ... In addition, you will collaborate with our software engineers while providing exceptional support ...
Clinical Application Support Due to our continued growth, we are in search of qualified and focused ... In addition, you will collaborate with our software engineers while providing exceptional support ...
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... management and server reboots during maintenance windows. * Maintain awareness of ongoing issues ...
Quick apply
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... management and server reboots during maintenance windows. * Maintain awareness of ongoing issues ...
Manager Application Support Engineer information
What is the difference between Manager Application Support Engineer vs Application Support Engineer?
| Aspect | Manager Application Support Engineer | Application Support Engineer |
|---|---|---|
| Credentials | Bachelor's degree, relevant certifications, leadership experience | Bachelor's degree, technical certifications often preferred |
| Work Environment | Team leadership, client communication, strategic planning | Technical troubleshooting, user support, system monitoring |
| Employer & Industry Usage | IT departments, software companies, enterprise environments | IT support teams, software vendors, tech companies |
| Search & Comparison Intent | Understanding managerial roles in application support | Technical support roles, troubleshooting skills |
The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.
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NTT Data rating
7.3
Based on 89 frontline employees who took The Breakroom Quiz
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Job description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Magento Support Engineer (remote) to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Job Description:
We are currently seeking a Magento Support Engineer to join our team in Toronto, ON (remote).
In this Support Engineer role, provide application support for Adobe Commerce (Magento).
Responsibilities include
- Incident management, bug resolution, performance tuning, environment monitoring, and support for integrations across global eCommerce operations.
- Troubleshoot Magento storefront, Admin, API, checkout, and order flow issues.
- Resolve module conflicts, theme rendering issues, indexing failures, and caching problems.
- Manage incidents, perform root-cause analysis, and apply patches or configuration fixes.
- Support Elasticsearch, Redis/Varnish caching, CDN configurations, and DB performance.
- Monitor logs, queues, cron jobs, and overall system health.
- Troubleshoot integrations with ERP (SAP/Oracle), PIM, OMS, payment gateways, shipping, and tax services.
- Validate API calls (REST/GraphQL), data transformations, and sync failures.
- Support Adobe Commerce Cloud (PaaS), AWS, Azure, or GCP deployments.
- Assist with CI/CD, Docker/Kubernetes-based deployments, and rollback management.
- Work with product managers, QA, infra teams, and developers.
- Produce RCA reports, deployment documentation, and knowledge base articles.
- 5+ years of Magento/Adobe Commerce support or development experience.
- 5+ years of strong PHP, Magento 2 architecture knowledge, and API debugging skills.
- 5+ years of experience with PWA Studio, GraphQL, caching layers, search configurations, and multi-site setups.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you''d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
About NTT DATA
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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US
Year founded
1967