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Weekend Technical Support Engineer Jobs in Germantown, WI

Carrier

Technical Support Engineer - Automated Logic

Waukesha, WI · On-site

$79K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technical Support Engineer, you will play a critical role in executing building automation projects across Wisconsin and Minnesota. This position operates at a branch level, supporting the ...

Tier4 Group

Support Engineer

Milwaukee, WI · Hybrid

This role is ideal for someone who enjoys solving technical problems, working directly with customers, and collaborating across support and engineering teams to deliver exceptional service. The ...

Kiongroup

Controls Engineer Technical Support

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic Corp. has a need for a Technical Support Group Controls Engineer, within Dematic's Customer ... Travel between 20-30% to different customer locations which may include weekends, holidays, and ...

Kiongroup

Controls Engineer Technical Support

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic Corp. has a need for a Technical Support Group Controls Engineer, within Dematic's Customer ... Travel between 20-30% to different customer locations which may include weekends, holidays, and ...

Generac

Manager, Technical Support

Waukesha, WI · On-site

BachelorsDegreein Electrical Engineering,or Mechanical Engineeringandrelevantexperience * 5+ years of experience runningB2Btechnical support teams. * 2+ years of experience working with Solar ...

ABB

Technical Support Expert - PLC & HMI

New Berlin, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The area of technical support includes but is not limited to Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), Connectivity, System Control Wiring and integration with AC and DC ...

ABB

Technical Support Expert - PLC & HMI

New Berlin, WI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The area of technical support includes but is not limited to Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), Connectivity, System Control Wiring and integration with AC and DC ...

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Weekend Technical Support Engineer information

See Germantown, WI salary details

$38.2K

$80.4K

$121.6K

How much do weekend technical support engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for weekend technical support engineer in Germantown, WI is $80,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $100,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.
Weekend Technical Support Engineer jobs near you

Technical Support Engineer - Automated Logic

Carrier

Waukesha, WI • On-site

$79K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Carrier rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

322nd of 489 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About this role
At Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.
ALC is part of the Carrier Global Corporation.
As a Technical Support Engineer, you will play a critical role in executing building automation projects across Wisconsin and Minnesota. This position operates at a branch level, supporting the branch and high-profile projects, including complex commercial installations, and mission critical sites.
This position requires flexibility and mobility, with assignments across Wisconsin, and Minnesota based on project demand.
Travel: 50% plus
Key Responsibilities
  • Serve as the primary technical expert for the field, diagnosing and assisting in resolving complex building automation and control system issues.
  • Provide on-site leadership during critical project phases, including first-of-kind startups, system integration, and customer demonstrations.
  • Train Field Engineers and Field Engineer Supervisors to strengthen technical and leadership capabilities across the team in Wisconsin, Minnesota and the North Region.
  • Lead field execution for complex and high-visibility projects, including commissioning and startup activities.
  • Conduct hardware and software design reviews, offering actionable feedback to engineering leadership.
  • Collaborate with the sales team on control retrofit opportunities by performing site walks, gathering technical data, and supporting proposal development.
  • Perform periodic energy audits with sales on selected customer sites to present a complete plan to customers for possible energy saving opportunities.
  • Act as a key technical liaison between customers and internal teams, delivering advanced troubleshooting and support.
  • Document system performance, commissioning results, and overall project status.
  • Perform quality control reviews, ensuring subcontractor installation meets standards, systems operate correctly, and all project deliverables are achieved.

Required Qualifications
  • High School Diploma or GED
  • 5+ years of experience in Building Automation or HVAC Controls
  • Valid driver's license and ability to travel extensively

Preferred Qualifications
  • Strong knowledge of DDC systems, controls hardware, and integration.
  • Experience with ALC platforms (WebCTRL preferred).
  • Ability to troubleshoot complex systems and resolve issues independently.
  • Experience supporting mission-critical environments.
  • Strong understanding of commissioning processes.
  • Proven leadership experience mentoring field teams.
  • Ability to read and interpret mechanical/electrical drawings.

Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 27 July 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

What Carrier employees say

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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