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Weekend Technical Support Engineer Jobs in Germantown, WI

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Kiongroup

Technical Support Engineer

Wauwatosa, WI · On-site

This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities ...

Formlabs

Technical Support Engineer

Milwaukee, WI · On-site

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes ... Log all contacts in cases and provide technical support, diagnosis, and customer education ...

Formlabs

Technical Support Engineer

Milwaukee, WI · On-site

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes ... Log all contacts in cases and provide technical support, diagnosis, and customer education ...

Kiongroup

Controls Engineer Technical Support

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic Corp. has a need for a Technical Support Group Controls Engineer, within Dematic's Customer ... Travel between 20-30% to different customer locations which may include weekends, holidays, and ...

Kiongroup

Controls Engineer Technical Support

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic Corp. has a need for a Technical Support Group Controls Engineer, within Dematic's Customer ... Travel between 20-30% to different customer locations which may include weekends, holidays, and ...

ABB

Technical Support Expert - PLC & HMI

New Berlin, WI · On-site

The area of technical support includes but is not limited to Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), Connectivity, System Control Wiring and integration with AC and DC ...

ABB

Technical Support Expert - PLC & HMI

New Berlin, WI · Hybrid

The area of technical support includes but is not limited to Programmable Logic Controllers (PLCs), Human Machine Interface (HMIs), Connectivity, System Control Wiring and integration with AC and DC ...

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All JobsTechnical Support Engineer JobsWeekend Technical Support Engineer JobsWeekend Technical Support Engineer Jobs in Germantown, WI

Weekend Technical Support Engineer information

See Germantown, WI salary details

$38.2K

$80.4K

$121.6K

How much do weekend technical support engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for weekend technical support engineer in Germantown, WI is $80,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $100,200.00 per year, depending on experience, location, and employer.

What is a weekend technical support engineer?

Weekend Technical Support Engineers are IT professionals who provide technical assistance to customers or employees during weekends. They troubleshoot hardware, software, and network issues, ensuring that users receive timely support outside regular business hours. These engineers often work remotely or on-site, depending on the company's needs, and may handle escalations or critical incidents that occur during weekends. Their role is crucial in maintaining service availability and customer satisfaction around the clock.

What are the key skills and qualifications needed to thrive as a weekend technical support engineer?

To excel as a Weekend Technical Support Engineer, you need strong troubleshooting abilities, in-depth technical knowledge of relevant systems, and typically a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or Jira, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified are highly valued. Outstanding communication, patience, and the ability to work independently under pressure are critical soft skills. These competencies ensure timely and effective resolution of technical issues, maintaining high customer satisfaction during off-peak support hours.

What are some common challenges faced by weekend technical support engineers, and how can they be managed effectively?

Weekend Technical Support Engineers often encounter unique challenges such as handling high-priority incidents with limited on-site resources and collaborating with colleagues who may not be immediately available. Effective time management and strong communication skills are essential to resolve issues efficiently and keep stakeholders informed. Engineers in this role typically need to be proactive in documenting solutions and escalating complex problems to weekday teams, ensuring seamless handovers and minimizing downtime for clients. Building a robust knowledge base and developing remote troubleshooting skills can greatly enhance success in this weekend-focused position.

What is the difference between Weekend Technical Support Engineer vs Help Desk Technician?

AspectWeekend Technical Support EngineerHelp Desk Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like CompTIA A+
Work EnvironmentOn-site or remote support during weekends, troubleshooting technical issuesHelp desk or call center environment, providing user support
Employer & Industry UsageIT support companies, tech departments, service providersCorporate IT departments, MSPs, retail, and service industries

The Weekend Technical Support Engineer and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and user support. The main difference lies in the work schedule and scope: the Weekend Technical Support Engineer specifically works during weekends, often handling more complex technical issues, while Help Desk Technicians typically work regular hours providing basic user support.

How much is the salary of a weekend technical support engineer?

The salary of a weekend technical support engineer typically ranges from $40,000 to $70,000 annually, depending on experience, location, and the company. Part-time weekend roles may offer hourly wages between $15 and $30. Certifications and technical skills can influence earning potential.
Weekend Technical Support Engineer jobs near you

Technical Support Engineer

Kiongroup

Wauwatosa, WI • On-site

Full-time

Posted 4 days ago

Job description

This role is focused on software technical support, helping customers resolve application and system issues while ensuring a high level of customer satisfaction.
This position is a blend of technical troubleshooting, customer support, database and Windows administration, customer training, and collaboration with software engineering teams, with opportunities to work with AI technologies and industrial automation systems.We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be$X-Y at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Logistics and Supply Chain Careers at Dematic | Dematic

Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

    Tasks and Qualifications:

    This is What you Will Do in This Role:

    • Provide technical support to customers via phone, email, and chat.
    • Diagnose and troubleshoot software issues
    • Collaborate with the development team to resolve complex issues
    • Document and track customer issues and problems.
    • Assist in the creation of support documentation and knowledge base articles.
    • Conduct training sessions for customers on software usage.
    • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
    • Participate in an on-call rotation during non-business hours

    What We Are Looking For:

    • Bachelor's Degree (Computer Science, Software Engineering, or related field)
    • Proven experience in software support or a similar role
    • Strong problem solving skills and attention to detail.
    • Excellent communication skills, both written and verbal.
    • Experience with Oracle / MS SQL databases
    • Experience with Windows operatingsystems
    • Open to working with AI, preferably hands on experience.

    Preferred Skills:

    • Material handling experience
    • Experience with Java, Golang, or Python
    • Customer Service experience

    Apply