Support Engineer
San Diego, CA · On-site
Engineering Services Group, Engineering Services Group > Support Engineering General Summary: We are seeking an experienced Support Engineer to support and maintain internally developed test ...
Support Engineer
San Diego, CA · On-site
Engineering Services Group, Engineering Services Group > Support Engineering General Summary: We are seeking an experienced Support Engineer to support and maintain internally developed test ...
Support Engineer
Palo Alto, CA · On-site
$59.81 - $86.39/hr
Tel Aviv • Hybrid Support Engineer We're looking for a Support Engineer to join our team and help support our global B2B SaaS customers. This is a hands-on technical support role for someone early ...
Support Engineer
Palo Alto, CA · On-site
$59.81 - $86.39/hr
Tel Aviv • Hybrid Support Engineer We're looking for a Support Engineer to join our team and help support our global B2B SaaS customers. This is a hands-on technical support role for someone early ...
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers' shared channels, known by name to their stakeholders, and ...
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers' shared channels, known by name to their stakeholders, and ...
Support Engineer
San Francisco, CA · On-site
$210K - $250K/yr
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers' shared channels, known by name to their stakeholders, and ...
Support Engineer
San Francisco, CA · On-site
$210K - $250K/yr
As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers' shared channels, known by name to their stakeholders, and ...
Support Engineer
San Francisco, CA · On-site
$85K - $130K/yr
As a member of the Support Engineering Team, you are the front line and the face of Finix. You will interact with customers daily and help them on their path to becoming payment processing platforms ...
Support Engineer
San Francisco, CA · On-site
$85K - $130K/yr
As a member of the Support Engineering Team, you are the front line and the face of Finix. You will interact with customers daily and help them on their path to becoming payment processing platforms ...
Support Engineer
San Francisco, CA · On-site
$85 - $115/hr
As a member of the Support Engineering Team, you are the front line and the face of Finix. You will interact with customers daily and help them on their path to becoming payment processing platforms ...
Support Engineer
San Francisco, CA · On-site
$85 - $115/hr
As a member of the Support Engineering Team, you are the front line and the face of Finix. You will interact with customers daily and help them on their path to becoming payment processing platforms ...
Support Engineer
San Francisco, CA · Hybrid
$85K - $130K/yr
As a member of the Support Engineering Team, you are the front line and the face of Finix. You will interact with customers daily and help them on their path to becoming payment processing platforms ...
Support Engineer
San Francisco, CA · Hybrid
$85K - $130K/yr
As a member of the Support Engineering Team, you are the front line and the face of Finix. You will interact with customers daily and help them on their path to becoming payment processing platforms ...
Support Engineer
Los Angeles, CA · On-site
We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...
Support Engineer
Los Angeles, CA · On-site
We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Support Engineer
Los Angeles, CA · On-site
We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...
Support Engineer
Los Angeles, CA · On-site
We are looking to hire a Support Engineer who will work in collaboration with our Business and Engineering Teams to ensure top notch API + Technical Support. This candidate should understand web ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Support Engineer
San Francisco, CA · On-site
$127K - $210K/yr
If you're a network engineer who thinks support is maintenance mode, think again. This is where you'll work on some of the most complex and varied network designs in the industry, in environments ...
Support Engineer
San Francisco, CA · On-site
$127K - $210K/yr
If you're a network engineer who thinks support is maintenance mode, think again. This is where you'll work on some of the most complex and varied network designs in the industry, in environments ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Support Engineer information
See California salary details
$16.37 - $20.98
4% of jobs
$20.98 - $25.60
9% of jobs
$29.42 is the 25th percentile. Wages below this are outliers.
$25.60 - $30.22
14% of jobs
$30.22 - $34.83
15% of jobs
The median wage is $36.99 / hr.
$34.83 - $39.45
17% of jobs
$39.45 - $44.06
16% of jobs
$44.19 is the 75th percentile. Wages above this are outliers.
$44.06 - $48.68
9% of jobs
$48.68 - $53.29
7% of jobs
$53.29 - $57.91
4% of jobs
$57.91 - $62.52
3% of jobs
$62.52 - $67.14
1% of jobs
$16
$39
$67
How much do support engineer jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.
What is a support engineer?
Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.
What are the key skills and qualifications needed to thrive as a support engineer?
To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.
How does a support engineer typically collaborate with other departments to resolve complex customer issues?
Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
What is the difference between Support Engineer vs Technical Support Specialist?
| Aspect | Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are common | Often similar credentials; certifications like CompTIA or vendor-specific ones are common |
| Work Environment | Involves troubleshooting complex technical issues, often in a technical or engineering team | Provides frontline support, often via phone, email, or chat, handling common user issues |
| Employer & Industry Usage | Used in IT, tech companies, and software firms for technical problem resolution | Common in customer service centers, IT support, and tech companies for user assistance |
Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.
How much do support engineers make?
Support engineers in general earn a median annual salary of around $70,000 to $90,000, depending on experience, certifications, and the industry. Salaries can be higher in major metropolitan areas and for those with specialized skills in troubleshooting, networking, or specific software tools.
What degree do I need to be a support engineer?
Support engineers typically hold at least a bachelor's degree in computer science, information technology, or a related field. Relevant skills such as troubleshooting, knowledge of operating systems, and certifications like CompTIA or Cisco can also be valuable for the role.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in California?
The most popular types of Support Engineer jobs in California are:
What are popular job titles related to Support Engineer jobs in California?
For Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in California look for?
The top searched job categories for Support Engineer jobs in California are:
What cities in California are hiring for Support Engineer jobs?
Cities in California with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in CA?
For Support Engineer jobs in CA, the most frequently searched job titles are:
Qualcomm rating
8.8
Based on 11 frontline employees who took The Breakroom Quiz
48th of 247 rated software companies
Job description
Company:
Qualcomm Technologies, Inc.
Job Area:
Engineering Services Group, Engineering Services Group > Support Engineering
General Summary:
We are seeking an experienced Support Engineer to support and maintain internally developed test equipment across lab and production environments. This role involves hands-on hardware work, RF cabling, system troubleshooting, and IT infrastructure support. The ideal candidate will have a solid technical foundation, strong problem-solving skills, and the ability to operate independently while collaborating with cross-functional teams.
Key Responsibilities
Minimum Qualifications:
• Bachelor's degree and 1+ year of Support Engineering or related work experience.
OR
Associate's degree and 2+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.
*Completed advanced degree in a relevant field may be substituted for up to one year (Master's = one year) of work experience.
Preferred Qualifications:
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$34.19 - $51.29
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
Qualcomm Technologies, Inc.
Job Area:
Engineering Services Group, Engineering Services Group > Support Engineering
General Summary:
We are seeking an experienced Support Engineer to support and maintain internally developed test equipment across lab and production environments. This role involves hands-on hardware work, RF cabling, system troubleshooting, and IT infrastructure support. The ideal candidate will have a solid technical foundation, strong problem-solving skills, and the ability to operate independently while collaborating with cross-functional teams.
Key Responsibilities
- Test Equipment Support & Maintenance
- Install, configure, and maintain internally built test systems and platforms
- Support system upgrades, modifications, and hardware integrations
- Hardware & RF Work
- Execute RF cabling, connector installation, and signal path verification
- Perform hardware installations including installing system components in racks and hardware upgrades.
- Troubleshoot RF and hardware-related issues to ensure optimal system performance
- Troubleshooting & Diagnostics
- Diagnose system issues using Linux command line tools
- Support issue resolution across hardware, software, and network layers
- IT Infrastructure Support
- Assist with maintenance and troubleshooting of servers, network switches, and lab IT systems
- Being able to determine if hardware is faulty and setting up replacement hardware
- Support system connectivity, configuration, and network stability
- Collaborate with IT teams for escalations and system improvements
- Assist with maintenance and troubleshooting of servers, network switches, and lab IT systems
- Inventory & Asset Management
- Track, manage, and maintain internal and external (commercial) test equipment inventory
- Support equipment audits, lifecycle management, and asset documentation
- Coordinate movement and allocation of lab assets as needed
- Calibration & Site Support
- Assist during calibration events and site-wide maintenance activities
- Coordinate with calibration teams to ensure equipment readiness
- Documentation & Communication
- Maintain accurate records of work performed, issues, and resolutions through ServiceNow workorders and tickets.
- Provide clear updates to stakeholders on system status and progress
- Contribute to process improvements and standard operating procedures
- Contribute to technical papers by adding to or creating Confluence pages.
Minimum Qualifications:
• Bachelor's degree and 1+ year of Support Engineering or related work experience.
OR
Associate's degree and 2+ years of Support Engineering or related work experience.
OR
High School Diploma or equivalent and 3+ years of Support Engineering or related work experience.
*Completed advanced degree in a relevant field may be substituted for up to one year (Master's = one year) of work experience.
Preferred Qualifications:
- Bachelor's, Electronic Engineering, Electronic Engineering Technology, or equivalent military training
- 3-5 years of relevant experience in test engineering, lab support, or technical operations
- Working knowledge of:
- RF systems, cables, and connectors
- Linux command line troubleshooting
- Hardware installation and system integration
- Basic networking concepts (servers, switches, IP configuration)
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$34.19 - $51.29
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
About Qualcomm
Sourced by ZipRecruiter
Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Our powerful connectivity solutions keep you connected—even in remote areas. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You’ll find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
San Diego, CA, US
Year founded
1985