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Support Engineer Jobs in California (NOW HIRING)

Noah Medical

Product Support Engineer

San Jose, CA · On-site

$80K - $100K/yr

The Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting ...

Meta

Business Support Engineer

Menlo Park, CA

$171K/yr

Business Support Engineering will be at the forefront of this shift, and we're looking for an engineer to play a pivotal role supporting Meta's partners bringing demonstrated experience in ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain world-class developer documentation, optimize their integrations, and confidently scale their use of ...

Lancesoft

Fleet Support Engineer

Foster City, CA · On-site

$70 - $74/hr

Fleet Support Engineer Location: Foster City, CA 94404 Duration: 6+ Months (potential to extend) Pay rate range: $70.00 - $75.00/hour on W2. * As a Fleet Support Engineer, you'll be critical to ...

Karbon

Senior Support Engineer

Los Angeles, CA

About the Role As a Senior Support Engineer at Karbon, you sit at the deepest tier of our engineering support function. You are the last line of investigation before an issue reaches a product ...

Apply Early

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Karbon

Senior Support Engineer

San Diego, CA

About the Role As a Senior Support Engineer at Karbon, you sit at the deepest tier of our engineering support function. You are the last line of investigation before an issue reaches a product ...

Apply Early

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Karbon

Senior Support Engineer

San Francisco, CA

About the Role As a Senior Support Engineer at Karbon, you sit at the deepest tier of our engineering support function. You are the last line of investigation before an issue reaches a product ...

Apply Early

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Sciton

Technical Support Engineer

Palo Alto, CA

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

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All JobsSupport Engineer JobsSupport Engineer Jobs in California

Support Engineer information

See California salary details

$16

$39

$67

How much do support engineer jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for support engineer in California is $39.35, according to ZipRecruiter salary data. Most workers in this role earn between $29.18 and $46.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in California? The most popular types of Support Engineer jobs in California are:
What are popular job titles related to Support Engineer jobs in California? For Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in California look for? The top searched job categories for Support Engineer jobs in California are:
What cities in California are hiring for Support Engineer jobs? Cities in California with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in CA? For Support Engineer jobs in CA, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in California as of June 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Temporary. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $81,844 per year, or $39.3 per hour.
Network Support Engineer

Network Support Engineer

Asiacom Americas Inc

Santa Clara, CA

Full-time

Posted 28 days ago

Job description

Network Support Engineer

Position Overview:

As a Network Support Engineer, you will be responsible for managing and troubleshooting network issues, and maintaining network hardware and software for our customers remote or onsite. You will work closely with our sales team and R&D departments to provide timely support and solutions to network-related problems.

Key Responsibilities:

  • Travel to various data center locations across the U.S. to provide technical support and resolve operational issues.
  • Diagnose and troubleshoot network issues, providing prompt resolution to minimize downtime with our support team.
  • Configure and maintain network hardware and software, ensuring they are up-to-date and functioning correctly.
  • Collaborate with other R&D team members to implement network upgrades and improvements.
  • Provide technical support to end-users, addressing network connectivity issues and related concerns.
  • Document network configurations, changes, and procedures to maintain accurate records.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology.
  • Proven experience as a Network Support Engineer or in a similar role.
  • Knowledge of network protocols, systems, and hardware. Basic proficiency in network configuration, IP address assignment, and basic network debugging.
  • Familiarity with Linux operating systems, including command-line interfaces, system administration, and network tools.
  • Problem-solving skills and the ability to work under pressure.
  • Strong analytical and problem-solving skills with the ability to diagnose and address equipment issues effectively.
  • Strong communication skills in English and Mandarin, both written and verbal.
  • Relevant certifications (e.g., CCNA, CCNP) are a plus.

Job Type: Full-time

Ability to Commute:


  • Santa Clara, CA 95054 (Required)


Work Location: In person

Apply