Remote & Onsite Support Provide high-quality remote support for desktops (Windows 10/11) and ... Your Growth Path This role is designed for a Junior Support Engineer ready to expand their skills ...
New
Quick apply
Remote & Onsite Support Provide high-quality remote support for desktops (Windows 10/11) and ... Your Growth Path This role is designed for a Junior Support Engineer ready to expand their skills ...
New
Desktop Support Technician
Irvine, CA · On-site +1
$21.75 - $27.75/hr
The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...
Desktop Support Technician
Irvine, CA · On-site +1
$21.75 - $27.75/hr
The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...
Interim Desktop Support
Oakland, CA · On-site +1
Perform remote and on-site analysis, diagnosis, and resolution of desktop tickets for end-users. * Provide high quality technology support and customer service to school and regional staff * Provide ...
Interim Desktop Support
Oakland, CA · On-site +1
Perform remote and on-site analysis, diagnosis, and resolution of desktop tickets for end-users. * Provide high quality technology support and customer service to school and regional staff * Provide ...
Desktop Support Technician
Irvine, CA · On-site +1
$21.50 - $27.25/hr
The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...
Desktop Support Technician
Irvine, CA · On-site +1
$21.50 - $27.25/hr
The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...
Director, Desktop and Site Support Services
San Diego, CA · On-site +1
$87K - $118K/yr
Position Summary The Director, Desktop & Site Support Services manages the IT Desktop Support team ... Manages remote sites, events, and audio visual. * Partners with center directors to support and ...
Director, Desktop and Site Support Services
San Diego, CA · On-site +1
$87K - $118K/yr
Position Summary The Director, Desktop & Site Support Services manages the IT Desktop Support team ... Manages remote sites, events, and audio visual. * Partners with center directors to support and ...
Enterprise Support Engineer
San Francisco, CA · On-site +1
San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong ...
Enterprise Support Engineer
San Francisco, CA · On-site +1
San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our Support team and are seeking a seasoned Enterprise Support Engineer with deep API expertise, strong ...
Support Engineer
San Francisco, CA · Remote
Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Support Engineer
San Francisco, CA · Remote
Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Support Engineer
San Francisco, CA · On-site +1
Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Support Engineer
San Francisco, CA · On-site +1
Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Network Support Engineer
San Francisco, CA · Remote
$50 - $70/hr
Position: Network Engineer - Data for Autonomous Systems annotation Type: Contract Compensation ... Remote Commitment: 30-40 hours/week Role Responsibilities * Review real-world data from deployed ...
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Network Support Engineer
San Francisco, CA · Remote
$50 - $70/hr
Position: Network Engineer - Data for Autonomous Systems annotation Type: Contract Compensation ... Remote Commitment: 30-40 hours/week Role Responsibilities * Review real-world data from deployed ...
Every month, tens of thousands of responders across Engineering, Product, and Support use incident ... Remote working and personal development budget * Enhanced pension/401k
Every month, tens of thousands of responders across Engineering, Product, and Support use incident ... Remote working and personal development budget * Enhanced pension/401k
If you're energized by turning hard problems into real-world impact, we'd love to meet you Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API ...
Quick apply
If you're energized by turning hard problems into real-world impact, we'd love to meet you Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API ...
Technical Support Engineer
San Francisco, CA · On-site +1
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...
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Technical Support Engineer
San Francisco, CA · On-site +1
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...
Enterprise Technical Support Engineer
Carlsbad, CA · On-site +1
If you're energized by turning hard problems into real-world impact, we'd love to meet you Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API ...
Enterprise Technical Support Engineer
Carlsbad, CA · On-site +1
If you're energized by turning hard problems into real-world impact, we'd love to meet you Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API ...
If you're energized by turning hard problems into real-world impact, we'd love to meet you Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API ...
If you're energized by turning hard problems into real-world impact, we'd love to meet you Fully Remote - PST We are seeking an Enterprise Technical Support Engineer with strong experience in API ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Remote work is not an option. * The position is available immediately. We may use artificial ...
IT Support Engineer
Los Angeles, CA · On-site +1
We are looking for an IT Support Engineer who is responsible for providing technical assistance to ... Install, configure, and maintain desktops, laptops, printers, and mobile devices. * Set up user ...
IT Support Engineer
Los Angeles, CA · On-site +1
We are looking for an IT Support Engineer who is responsible for providing technical assistance to ... Install, configure, and maintain desktops, laptops, printers, and mobile devices. * Set up user ...
Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The Technical Support Engineer independently resolves ...
Remote, MST or PST Experience: MidLevel Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The Technical Support Engineer independently resolves ...
Control Layer Engineer We're looking for an engineer to work on the control layer - the system that ... internals, remote desktop protocols (RDP/VNC), game automation, LLM agent tool-use systems, or ...
Control Layer Engineer We're looking for an engineer to work on the control layer - the system that ... internals, remote desktop protocols (RDP/VNC), game automation, LLM agent tool-use systems, or ...
$109K - $136K/yr
The role We\'re hiring a Technical Support Engineer to provide excellent customer support for ... Remote Work Reimbursement: Up to $85/month for mobile and internet. * Disability & Life Insurance:
New
$109K - $136K/yr
The role We\'re hiring a Technical Support Engineer to provide excellent customer support for ... Remote Work Reimbursement: Up to $85/month for mobile and internet. * Disability & Life Insurance:
New
We're based in San Francisco, CA, but built as a remote-first company that enables you to do your ... About the Role: As a Technical Support Engineer, you'll remove roadblocks for customers ...
We're based in San Francisco, CA, but built as a remote-first company that enables you to do your ... About the Role: As a Technical Support Engineer, you'll remove roadblocks for customers ...
Remote Desktop Support Engineer information
What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?
| Aspect | Remote Desktop Support Engineer | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified Professional (MCP) | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site technical support, troubleshooting user issues | Help desk, call center, or on-site support roles |
| Industry Usage | IT services, tech companies, enterprise support | IT support, customer service, internal help desks |
Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.
What Does a Remote Desktop Support Engineer Do?
As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.
What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?
To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.
What does a Remote Desktop Support Engineer do?
A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.
What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?
Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in California? The most popular types of Desktop Support Engineer jobs in California are:
What are popular job titles related to Remote Desktop Support Engineer jobs in California? For Remote Desktop Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in California look for? The top searched job categories for Remote Desktop Support Engineer jobs in California are:
What cities in California are hiring for Remote Desktop Support Engineer jobs? Cities in California with the most Remote Desktop Support Engineer job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
????Century City, CPT | Office-based | Permanent
???? Market related salary, depending on your skills and experience
Unlock your IT career potential with one of South Africa’s leading technology solutions providers.
We are looking for a driven and service-oriented Junior System Support Engineer to join our client’s Cape Town team. If you're passionate about troubleshooting, eager to grow and ready to build a solid foundation in IT infrastructure support, with opportunity to grow, this is your opportunity.
What You Bring / Requirements:
What You’ll Be Doing:
Why This Role Stands Out
Your Growth Path
This role is designed for a Junior Support Engineer ready to expand their skills, gain visibility across a wide array of systems, and ultimately grow into more senior support or specialist roles within a highly respected tech firm. Upskilling is highly supported
If you’re proactive, technically curious and serious about growing in the IT space, this role is made for you.
???? Apply now and start your next chapter in your career
???? Market related salary, depending on your skills and experience
Unlock your IT career potential with one of South Africa’s leading technology solutions providers.
We are looking for a driven and service-oriented Junior System Support Engineer to join our client’s Cape Town team. If you're passionate about troubleshooting, eager to grow and ready to build a solid foundation in IT infrastructure support, with opportunity to grow, this is your opportunity.
What You Bring / Requirements:
- 1 - 3 years' experience in IT Support
- Valid driver's licence and your own vehicle (NON-negotiable)
- Hunger to continuously learn & know what is new in the IT zoo
- Confident remote support skills on Windows 10/11
- Knowledge of Windows Server (2012 R2 – 2022), Active Directory, DNS, DHCP
- Familiarity with IP addressing, subnetting, basic routing
- Strong communication skills (written & verbal)
- Certifications: A+, N+ required
- Microsoft or Endpoint Security (advantageous)
What You’ll Be Doing:
- Remote & Onsite Support
Provide high-quality remote support for desktops (Windows 10/11) and perform occasional client visits for consulting and SLA service. - System Maintenance
Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools. - Collaboration & Communication
Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery. - After-hours Coverage (Occasional)
Be part of the on-call support team on a rotational basis (under supervision or shadowing).
Why This Role Stands Out
- Structured career development: Ideal for IT professionals eager to progress into more senior infrastructure or consulting roles.
- Cutting-edge exposure: Get hands-on with diverse Wintel technologies across multiple client environments.
- Dynamic environment: Work remotely and on-site with a range of businesses, supported by an experienced team.
- Ongoing learning: Gain experience in system maintenance, patching, and remote desktop/server troubleshooting — all with regular training opportunities.
Your Growth Path
This role is designed for a Junior Support Engineer ready to expand their skills, gain visibility across a wide array of systems, and ultimately grow into more senior support or specialist roles within a highly respected tech firm. Upskilling is highly supported
If you’re proactive, technically curious and serious about growing in the IT space, this role is made for you.
???? Apply now and start your next chapter in your career