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It Helpdesk Trainee Jobs in California (NOW HIRING)

SBT Global, Inc.

IT Helpdesk

San Jose, CA · On-site

$31/hr

Company Description 1 yr Contract On Site Pay Rate: ~$31~/hr (DOE) We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of ...

SKIMS

IT Helpdesk Support

Los Angeles, CA · On-site

$100 - $110/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Helpdesk Support Application Deadline: 13 August 2026 Department: Technology Employment Type: Full Time Location: Los Angeles or New York City Reporting To: Vincent Sue Compensation: $100,000 ...

SBT Global, Inc.

IT Helpdesk Specialist

San Francisco, CA · On-site

$29 - $32/hr

Proven experience as an IT Help Desk Support or similar role. Knowledge of computer hardware, software, and troubleshooting techniques. Strong communication and customer service skills. Familiarity ...

NextHop AI

IT Helpdesk Engineer

Santa Clara, CA · On-site

About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our ...

SlingShot Connections

IT Helpdesk Technician

Salinas, CA · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

About the job The IT Support Technician provides technical support across multiple locations, helping employees resolve hardware, software, network, and technology-related issues while ensuring ...

NextHop AI

IT Helpdesk Engineer

Santa Clara, CA · On-site

$90K - $120K/yr

About the Role We are seeking a highly skilled and motivated IT Helpdesk and Operations Engineer to join our growing team. This role is pivotal in designing, implementing, and maintaining our ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... For more information about the categories of personal information we collect from you and how we ...

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All JobsIt Helpdesk JobsIt Helpdesk Trainee JobsIt Helpdesk Trainee Jobs in California

It Helpdesk Trainee information

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$12

$22

$33

How much do it helpdesk trainee jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for it helpdesk trainee in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is an IT Helpdesk trainee?

An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.

What are the typical daily responsibilities of an IT Helpdesk trainee?

As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

What are the key skills and qualifications needed to thrive in the IT Helpdesk trainee position, and why are they important?

To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.

What are the most commonly searched types of It Helpdesk jobs in California?

The most popular types of It Helpdesk jobs in California are:

What are popular job titles related to It Helpdesk Trainee jobs in California?

For It Helpdesk Trainee jobs in California, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Trainee jobs in California look for?

The top searched job categories for It Helpdesk Trainee jobs in California are:

What cities in California are hiring for It Helpdesk Trainee jobs?

Cities in California with the most It Helpdesk Trainee job openings:

It Helpdesk Trainee jobs near you
Infographic showing various It Helpdesk Trainee job openings in California as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,523 per year, or $22.8 per hour.

IT Helpdesk

SBT Global, Inc.

San Jose, CA • On-site

$31/hr

Contractor

Re-posted 21 days ago

Job description

Company Description

1 yr Contract

On Site

Pay Rate: ~$31~/hr (DOE)

We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.

Job Description
  • Installing and configuring hardware and software components to ensure usability.
  • Rack and stacking Server, lifting up to 50lb weight.
  • Troubleshooting hardware and software issues.
  • Ensuring electrical safety standards are met.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Install and configure systems which support infrastructure and/or R&D activities.
  • Develop and maintain installation and configuration procedures.
  • Performing tests and evaluations of new software and hardware.
  • Providing support to users and being the first point of contact for error reporting.
  • Establishing good relationships with all departments and colleagues.
  • Conducting daily backup operations.
  • Managing technical documentation.
  • Operations and Support
  • Asset Management, includes 4 physical asset audits per year
  • Need to track inventory any time
Qualifications
  • 4+ years of experience in computer networks and systems maintenance.
  • A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
  • Forman deployment experience
  • Ansible experience
  • RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
  • Asset Management experience
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Attention to detail.
  • Good problem-solving skills.
Additional Information

All your information will be kept confidential according to EEO guidelines. 

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