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Help Desk Tech Jobs in California (NOW HIRING)

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office ...

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office ...

Express Employment

IT Help Desk Support

Santa Monica, CA · On-site

$27/hr

Top Job Located in Santa Monica, CA Salary: 27.00 per hour IT Help Desk Support $27.00 per hour 7:00pm-3:30pm / Monday- Friday A private school in Santa Monica, whose mission is to serve young minds ...

US Tech Solutions

IT Help Desk Support

Woodland, CA · On-site

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

GlobalXperts

Help Desk

San Diego, CA

$21.25 - $28.75/hr

GlobalXperts is a leading IT Solution Provider whose business focus is to provide Day 2 remote ... Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ...

GlobalXperts

Help Desk

San Diego, CA · On-site

$21.25 - $28.75/hr

GlobalXperts is a leading IT Solution Provider whose business focus is to provide Day 2 remote ... Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

Apex Technology, Inc.

Help Desk Lead

Los Angeles, CA · On-site

$65 - $90/hr

About the Role The Help Desk Lead is a working technical leader responsible for leading the day-to ... Collaborate with the IT Manager on technical issues when needed. Required Skills & Qualifications

Info Way Solutions

Help Desk

Fremont, CA · On-site

$22 - $29.75/hr

Info Way Solutions is seeking a Help Desk professional in Charlotte, NC. The role involves ... Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company ...

Fowler Packing Company

Help Desk Specialist

Fresno, CA · On-site

$66.25/hr

... technology. If you're ready to be part of a people-first team that values vision, heart, and ... What You'll Do as a Help Desk Specialist As a Help Desk Specialist, you'll be the go-to person for ...

Wood Rodgers

Help Desk Analyst

Roseville, CA · On-site

$19.75 - $24.75/hr

Help Desk Analyst Department: Technology Employment Type: Full Time Location: Roseville, CA Compensation: $19.75 - $24.75 / hour Description Are you seeking a career where you can foster a positive ...

TOTAL WAREHOUSE INC

IT Help Desk I

Anaheim, CA

Description The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network ...

Info Way Solutions

APPLICATION ANALYST (HELP DESK)

Fremont, CA · On-site

$22.50 - $30.75/hr

Info Way Solutions is seeking an Application Analyst (Help Desk) to provide technical assistance ... Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company ...

NuAxis Innovations

Help Desk Specialist

Lodi, CA · On-site

Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home ... We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user ...

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Help Desk Tech information

See California salary details

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$33

How much do help desk tech jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk tech in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What does a help desk tech do?

A Help Desk Tech, also known as a Help Desk Technician, provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and guide users through step-by-step solutions either over the phone, via email, or through chat. Their responsibilities often include logging support requests, resolving common technical issues, and escalating more complex problems to higher-level IT staff. Help Desk Techs play a crucial role in ensuring smooth operation of technology in organizations and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a help desk tech?

To thrive as a Help Desk Tech, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and often a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These competencies are essential to quickly resolve technical issues, maintain user satisfaction, and support organizational productivity.

What are some common challenges faced by help desk techs, and how can they effectively manage high volumes of support requests?

Help Desk Techs often encounter the challenge of managing a large number of support tickets, especially during peak times or system outages. To handle this effectively, it's important to prioritize requests based on urgency and impact, communicate clearly with users about expected response times, and utilize ticketing systems to stay organized. Developing strong troubleshooting skills and maintaining a calm, customer-oriented approach can help resolve issues efficiently. Collaborating closely with team members and escalating complex problems when necessary also ensures that support is timely and effective.

What is the difference between Help Desk Tech vs Technical Support Specialist?

AspectHelp Desk TechTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site troubleshooting, customer support
Industry UsageIT support, customer serviceIT support, software/hardware troubleshooting
Search & ComparisonOften compared for entry-level IT rolesSimilar roles, slightly more specialized

Help Desk Tech and Technical Support Specialist roles share many certifications and work environments, often overlapping in entry-level IT support. The main difference lies in their focus: Help Desk Techs typically handle initial customer inquiries and basic troubleshooting, while Technical Support Specialists may deal with more complex issues and specialized technical problems. Both roles are essential in IT support teams and are frequently compared by job seekers and employers alike.

Is help desk technician a good career?

Help desk technicians provide technical support to users, troubleshooting hardware and software issues in various organizations. The role offers opportunities for entry-level employment, skill development in customer service and IT tools, and potential advancement into specialized IT fields or network administration.

What qualifications do I need for a help desk technician?

Help desk technicians typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for troubleshooting and customer support. Some positions may require experience with specific operating systems or help desk software.

What are popular job titles related to Help Desk Tech jobs in California?

For Help Desk Tech jobs in California, the most frequently searched job titles are:

What job categories do people searching Help Desk Tech jobs in California look for?

The top searched job categories for Help Desk Tech jobs in California are:

What cities in California are hiring for Help Desk Tech jobs?

Cities in California with the most Help Desk Tech job openings:

Help Desk Tech jobs near you
Infographic showing various Help Desk Tech job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,523 per year, or $22.8 per hour.

Help Desk Tech / Office Assistant

10over8

Encino, CA • On-site

$18 - $23.50/hr

Full-time, Part-time

Re-posted 11 days ago

Job description

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office Assistant while also providing help desk assistance to our customer base.
On the Office Assistant side, you will be routing technicians, depositing checks, answering phones, reconciling accounts, assist in the billing, and following up with customers. On the help desk side, you will be our first level technician assisting our customers on the phone with their technical problems. You will eventually handle more complex jobs in the field.
Skills Required:
• Basic Windows AND Macintosh troubleshooting skills. Certifications a big plus.
• Basic networking knowledge
• Excellent communication skills as you will interface with our customer base on the phone.
• Extremely Organized and Detail oriented.
• Basic Quickbooks skills
• Problem solving skills
• Quick Study
You must have reliable transportation and be a US citizen (or have a green card.) This position is part-time but can easily transform to full-time with the right person. There is great advancement possibilities here in this unusual hybrid position.

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