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Help Desk Tech Jobs in California (NOW HIRING)

Bragg Companies

IT Help Desk Tech

Long Beach, CA · On-site

$25 - $30/hr

We are currently hiring an IT Help Desk Technician for our Long Beach, CA branch. Key Responsibilities: * End User Support: Provide end-user support and education for Mitel phone operations and the ...

10over8

Help Desk Tech / Office Assistant

Encino, CA

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office ...

10over8

Help Desk Tech / Office Assistant

Encino, CA · On-site

$18 - $23.50/hr

Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office ...

BC Tech Pro

IT Help Desk

Sunnyvale, CA

$24.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Sunnyvale, CA · On-site

$24.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Sunnyvale, CA · On-site

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

GlobalXperts

Help Desk

San Diego, CA · On-site

$21.25 - $28.75/hr

GlobalXperts is a leading IT Solution Provider whose business focus is to provide Day 2 remote ... Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ...

GlobalXperts

Help Desk

San Diego, CA · On-site

$21.25 - $28.75/hr

GlobalXperts is a leading IT Solution Provider whose business focus is to provide Day 2 remote ... Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

NuAxis Innovations

Help Desk Specialist

Lodi, CA · On-site

Required : • 2+ years of Help Desk / IT Support experience • Strong knowledge of Microsoft 365 and Windows environments • Experience with remote support tools and ticketing systems Preferred ...

NuAxis Innovations LLC

Help Desk Specialist

Lodi, CA · On-site

Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home ... We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user ...

VSolvit

HELP DESK TECHNICIAN

Ventura, CA · On-site

$24 - $26/hr

VSolvit LLC is currently seeking an IT Helpdesk Technician to support our facility in Ventura, CA. They are responsible for the coverage and coordination of the Help Desk within the IT department.

NuAxis Innovations

Help Desk Specialist

Lodi, CA · On-site

Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home ... We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user ...

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All JobsHelp Desk Tech JobsHelp Desk Tech Jobs in California

Help Desk Tech information

See California salary details

$12

$22

$33

How much do help desk tech jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for help desk tech in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What does a help desk tech do?

A Help Desk Tech, also known as a Help Desk Technician, provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and guide users through step-by-step solutions either over the phone, via email, or through chat. Their responsibilities often include logging support requests, resolving common technical issues, and escalating more complex problems to higher-level IT staff. Help Desk Techs play a crucial role in ensuring smooth operation of technology in organizations and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a help desk tech?

To thrive as a Help Desk Tech, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and often a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These competencies are essential to quickly resolve technical issues, maintain user satisfaction, and support organizational productivity.

What are some common challenges faced by help desk techs, and how can they effectively manage high volumes of support requests?

Help Desk Techs often encounter the challenge of managing a large number of support tickets, especially during peak times or system outages. To handle this effectively, it's important to prioritize requests based on urgency and impact, communicate clearly with users about expected response times, and utilize ticketing systems to stay organized. Developing strong troubleshooting skills and maintaining a calm, customer-oriented approach can help resolve issues efficiently. Collaborating closely with team members and escalating complex problems when necessary also ensures that support is timely and effective.

What is the difference between Help Desk Tech vs Technical Support Specialist?

AspectHelp Desk TechTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site troubleshooting, customer support
Industry UsageIT support, customer serviceIT support, software/hardware troubleshooting
Search & ComparisonOften compared for entry-level IT rolesSimilar roles, slightly more specialized

Help Desk Tech and Technical Support Specialist roles share many certifications and work environments, often overlapping in entry-level IT support. The main difference lies in their focus: Help Desk Techs typically handle initial customer inquiries and basic troubleshooting, while Technical Support Specialists may deal with more complex issues and specialized technical problems. Both roles are essential in IT support teams and are frequently compared by job seekers and employers alike.

Is help desk technician a good career?

Help desk technicians provide technical support to users, troubleshooting hardware and software issues in various organizations. The role offers opportunities for entry-level employment, skill development in customer service and IT tools, and potential advancement into specialized IT fields or network administration.

What qualifications do I need for a help desk technician?

Help desk technicians typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for troubleshooting and customer support. Some positions may require experience with specific operating systems or help desk software.

What are popular job titles related to Help Desk Tech jobs in California?

For Help Desk Tech jobs in California, the most frequently searched job titles are:

What job categories do people searching Help Desk Tech jobs in California look for?

The top searched job categories for Help Desk Tech jobs in California are:

What cities in California are hiring for Help Desk Tech jobs?

Cities in California with the most Help Desk Tech job openings:

Help Desk Tech jobs near you
Infographic showing various Help Desk Tech job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,523 per year, or $22.8 per hour.

IT Help Desk Tech

Bragg Companies

Long Beach, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Founded in 1946 with one crane, Bragg Companies has grown into one of the largest integrated service companies in the construction industry. With decades of expertise in crane service, rigging, and heavy haul, we remain committed to exceeding expectations and upholding the highest standards of business conduct.
As we continue to pursue new goals, it's an exciting time to join the Bragg team. We are currently hiring an IT Help Desk Technician for our Long Beach, CA branch.
Key Responsibilities:
  • End User Support: Provide end-user support and education for Mitel phone operations and the MiCollab desktop client including serving as the primary administrative contact between Bragg Companies and cellular providers.
  • Order Management & Inventory: Manage the ordering, inventory management, invoice review and cost distribution for mobility and VOIP invoices, provision new IT equipment and desktop software via an on-line portal, inventory of new equipment and software and perform periodic audits of deployed assets
  • Device Support: Provision mobile devices using MobileIron and InTune MDM and register accounts with Apple DEP, including Mitel VOIP phones as well as setting up new and repurposed workstations with a standard image, domain connection and user specific software.
  • Customer Service: Demonstrate excellent customer service skills and a genuine desire to help end-users, plus work well with others in a team-oriented environment
  • Manage and Coordinate: Manage approximately 900 lines of mobile IOS and Android phones, tablets and hotspot devices, Coordinate mobile device, VOIP phone and IT procurement needs with other end-user provisioning efforts by IT Staff and Bragg's IT managed services provider

Required Qualifications:
  • Education: High school diploma or equivalent.
  • Certifications: CompTIA A+, Microsoft 102 Certification, or equivalent required.
  • Experience: 2+ years of experience in a related role or equivalent combination of education and experience.
  • Technical Skills: Proven proficiency with Windows PCs, web-based applications, and Microsoft Office.
  • Enterprise Experience: Experience supporting business processes within a large organization serving several hundred employees.
  • Organization & Time Management: Strong attention to detail with excellent organizational and time management skills.
  • Communication Skills: Excellent written and verbal communication, with strong customer service abilities.
  • Technical Aptitude: Tech-savvy with a demonstrated ability and willingness to learn new systems and tools.
  • Work Style: Resourceful self-starter with the ability to independently problem-solve and take initiative.

Preferred Qualifications:
  • Education: Associate's degree in Information Technology or a related field.
  • Device Management: Experience managing mobile or cellular devices in a large enterprise environment.

Work Environment
  • Physical Conditions: Standard office environment with prolonged periods of sitting and computer use. May occasionally require standing or moving between office areas.

What We Offer:
  • Salary: $25.00-$30.00 per hour (The range displayed reflects the minimum and maximum salary for this position, and individual hourly rate will be based on skills, qualifications, and experience)
  • Health and Wellness Benefits: Comprehensive health, dental, and vision insurance.
  • Retirement Plans: 401(k) plans with company matching contributions.
  • Paid Time Off: Vacation, sick leave, and paid holidays.

Application Process:
To apply, please submit your resume and application detailing your relevant experience and why you're interested in this position. We look forward to hearing from you! To learn more and keep up with Bragg Companies, visit our website, https://braggcompanies.com/.
Deadline: Applications will be reviewed on a rolling basis until the position is filled.
EEOC STATEMENT:
Bragg Investment Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Bragg complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer, including disabled and veterans.

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