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Help Desk Internship Jobs in California (NOW HIRING)

Level 1 Help Desk Technician

Hawthorne, CA ยท On-site

$24 - $28.50/hr

Other duties as assigned Requirements What we are looking for: * 2+ years of experience in a help desk, desktop support, or IT support role (relevant internships, certifications, or coursework also ...

High school diploma or GED. * 1-3 years of IT support, help desk, internship, or related technical experience. * Working knowledge of Windows 10/11 and Microsoft 365. * Basic knowledge of networking ...

IT Support Specialist

Brea, CA ยท On-site

$23 - $25/hr

QualificationsRequiredHigh school diploma or GED.1-3 years of IT support, help desk, internship, or related technical experience.Working knowledge of Windows 10/11 and Microsoft 365.Basic knowledge ...

IT Support Specialist

Brea, CA ยท On-site

$23 - $25/hr

High school diploma or GED. * 1-3 years of IT support, help desk, internship, or related technical experience. * Working knowledge of Windows 10/11 and Microsoft 365. * Basic knowledge of networking ...

Level 0 Help Desk Technician

Corona, CA ยท On-site

$20.75 - $28/hr

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Level 0 Help Desk Technician

Corona, CA ยท On-site

$20.75 - $28/hr

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

Level 0 Help Desk Technician

Corona, CA ยท On-site

$20.75 - $28/hr

This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ... Help set up and configure new hardware and software for clients. * Provide support for network ...

IT Service Desk Analyst

San Diego, CA ยท On-site

$27.65 - $34.19/hr

A qualified candidate will typically have: * 1+ years of IT Help Desk, Service Desk, Desktop Support, or related internship or professional experience. * Experience supporting Windows operating ...

A qualified candidate will typically have: * 1+ years of IT Help Desk, Service Desk, Desktop Support, or related internship or professional experience. * Experience supporting Windows operating ...

Front Desk Manager

Groveland, CA ยท On-site

$71K/yr

Enjoy helping guests and creating a welcoming environment * Are reliable, detail-oriented and ... Support team members and interns while fostering a positive work environment * Work safely, address ...

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Help Desk Internship information

See California salary details

$10

$20

$32

How much do help desk internship jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for help desk internship in California is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are some typical challenges faced during a help desk internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is a help desk internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a help desk intern?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.
What are the most commonly searched types of Help Desk jobs in California? The most popular types of Help Desk jobs in California are:
What job categories do people searching Help Desk Internship jobs in California look for? The top searched job categories for Help Desk Internship jobs in California are:
What cities in California are hiring for Help Desk Internship jobs? Cities in California with the most Help Desk Internship job openings:
Infographic showing various Help Desk Internship job openings in California as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $42,788 per year, or $20.6 per hour.

Intern, Helpdesk - Part Time

Heron Power Electronics Company

Scotts Valley, CA โ€ข On-site

$19.50 - $26/hr

Full-time

Posted 5 days ago


Job description

What to Expect
Heron Power is a startup company building cutting-edge power electronics for the 21st-century grid. We aim to debottleneck the growth of electricity generation and consumption with scalable, innovative, and less costly hardware solutions, accelerating the electrification of everything.
Our first focus goal is to build better converters (inverters & rectifiers) to connect large-scale renewables, storage, and loads to the grid. Heron Power's leadership team is made up of seasoned veterans who have designed and shipped gigawatts of power conversion products over the past decade.
We understand that no one individual knows everything. We will all learn a lot together and from each other. We strive to build a collaborative, enriching environment conducive to personal, technical, and career growth. You can expect to work in a dynamic and collaborative environment, driven by first principles engineering, solving difficult problems.
Job Overview
As an IT Helpdesk Technician Intern - Part Time, you will work alongside the Systems Administrator to support onsite employees and engineering teams with computers, cloud applications, networking, printers, and shared technology. You will help resolve day-to-day issues, prepare equipment, and improve IT documentation and processes.
How You Will Contribute
  • Provide Level 1 help desk support through Jira, email, Teams, and in person.
  • Troubleshoot Windows and macOS devices, Microsoft 365, printers, peripherals, Wi-Fi, VPN, and conference room technology.
  • Configure, deploy, and maintain laptops, desktops, NUCs, monitors, and other employee or lab equipment.
  • Assist with new-hire setup, account access, MFA, onboarding, offboarding, and basic user training.
  • Install approved software and updates, image or reimage devices, and assist with Intune/Autopilot enrollment under supervision.
  • Maintain accurate ticket, asset, inventory, and knowledge-base records; document troubleshooting and escalate complex issues clearly.
  • As skills develop, assist with Microsoft 365 and Entra ID administration, Linux or lab systems, scripting, networking, and endpoint security tasks.

What You Will Bring
Must-Have Requirements
  • Current enrollment in, or recent completion of, an IT, Computer Science, Information Systems, cybersecurity, networking, or related program; equivalent hands-on experience is welcome.
  • Working knowledge of computer hardware, Windows, Microsoft Office/Outlook, and common software installation and troubleshooting methods.
  • Basic understanding of networking concepts such as IP addressing, DNS, DHCP, Wi-Fi, Ethernet, and VPN.
  • Strong customer service, communication, organization, and time-management skills, with the ability to follow security and change-control procedures
  • Strong and meticulous documentation capabilities.

Nice-To-Have Requirements
  • Experience using Jira and related Atlassian ITSM solutions.
  • Familiarity with macOS, Microsoft 365, Active Directory/Entra ID, Intune, Jira, or inventory management tools.
  • Exposure to PowerShell, Linux, GitHub, Docker, UniFi networking, Teams Rooms/AV, or endpoint security.
  • Experience from a help desk, internship, campus role, home lab, personal projects, repair work, or customer-facing technical support.
  • CompTIA A+, Network+, or related coursework is a plus.
  • Experience supporting 100+ desktops.

If you are passionate about technology and enjoy working in a fast-paced environment, we would love to hear from you. Join us in accelerating the electrification of everything Heron Power Electronics Company.