ZipRecruiter

Log In

1

It Helpdesk Intern Jobs in California (NOW HIRING)

BTI Solutions

IT Helpdesk

San Jose, CA

IT Helpdesk Responsibilities: * Installing and configuring hardware and software components to ensure usability. * Rack and stacking Server, lifting up to 50lb weight. * Troubleshooting hardware and ...

BTI Solutions

IT Helpdesk

San Jose, CA · On-site

IT Helpdesk Responsibilities: * Installing and configuring hardware and software components to ensure usability. * Rack and stacking Server, lifting up to 50lb weight. * Troubleshooting hardware and ...

Btisolutions

IT Helpdesk

San Jose, CA · On-site

IT Helpdesk Responsibilities: * Installing and configuring hardware and software components to ensure usability. * Rack and stacking Server, lifting up to 50lb weight. * Troubleshooting hardware and ...

SBT Global, Inc.

IT Helpdesk

San Jose, CA · On-site

$31/hr

Company Description 1 yr Contract On Site Pay Rate: ~$31~/hr (DOE) We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of ...

SBT Global, Inc.

IT Helpdesk

San Jose, CA · On-site

Company Description 1 yr Contract On Site Pay Rate: ~$31~/hr (DOE) We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of ...

SBT Global, Inc.

IT Helpdesk

San Jose, CA · On-site

$31/hr

Company Description 1 yr Contract On Site Pay Rate: ~$31~/hr (DOE) We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of ...

CalPrivate Bank

IT & Helpdesk Manager

San Diego, CA · On-site

The Role: IT & Helpdesk Manager The Location: SB, LA, OC, SD, California Make a Difference Where It Matters Most At CalPrivate Bank, we believe banking is personal. We have deep roots in the ...

SBT Global, Inc.

IT Helpdesk Specialist

San Francisco, CA · On-site

$29 - $32/hr

Proven experience as an IT Help Desk Support or similar role. Knowledge of computer hardware, software, and troubleshooting techniques. Strong communication and customer service skills. Familiarity ...

SBT Global, Inc.

IT Helpdesk Specialist

San Francisco, CA · On-site

$29 - $32/hr

Proven experience as an IT Help Desk Support or similar role. Knowledge of computer hardware, software, and troubleshooting techniques. Strong communication and customer service skills. Familiarity ...

next page

Showing results 1-20

All JobsIt Helpdesk Intern JobsIt Helpdesk Intern Jobs in California

It Helpdesk Intern information

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are the most commonly searched types of It Helpdesk jobs in California?

The most popular types of It Helpdesk jobs in California are:

What are popular job titles related to It Helpdesk Intern jobs in California?

For It Helpdesk Intern jobs in California, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Intern jobs in California look for?

The top searched job categories for It Helpdesk Intern jobs in California are:

What cities in California are hiring for It Helpdesk Intern jobs?

Cities in California with the most It Helpdesk Intern job openings:

It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Intern, IT Helpdesk Technician

Heron Power Electronics Company

Scotts Valley, CA • On-site

$19.50 - $26/hr

Full-time

Posted 28 days ago

Job description

What to Expect
Heron Power is a startup company building cutting-edge power electronics for the 21st-century grid. We aim to debottleneck the growth of electricity generation and consumption with scalable, innovative, and less costly hardware solutions, accelerating the electrification of everything.
Our first focus goal is to build better converters (inverters & rectifiers) to connect large-scale renewables, storage, and loads to the grid. Heron Power's leadership team is made up of seasoned veterans who have designed and shipped gigawatts of power conversion products over the past decade.
We understand that no one individual knows everything. We will all learn a lot together and from each other. We strive to build a collaborative, enriching environment conducive to personal, technical, and career growth. You can expect to work in a dynamic and collaborative environment, driven by first principles engineering, solving difficult problems.
Job Overview
As an IT Helpdesk Technician Intern, you will work alongside the Systems Administrator to support onsite employees and engineering teams with computers, cloud applications, networking, printers, and shared technology. You will help resolve day-to-day issues, prepare equipment, and improve IT documentation and processes.
How You Will Contribute
  • Provide Level 1 help desk support through Jira, email, Teams, and in person.
  • Troubleshoot Windows and macOS devices, Microsoft 365, printers, peripherals, Wi-Fi, VPN, and conference room technology.
  • Configure, deploy, and maintain laptops, desktops, NUCs, monitors, and other employee or lab equipment.
  • Assist with new-hire setup, account access, MFA, onboarding, offboarding, and basic user training.
  • Install approved software and updates, image or reimage devices, and assist with Intune/Autopilot enrollment under supervision.
  • Maintain accurate ticket, asset, inventory, and knowledge-base records; document troubleshooting and escalate complex issues clearly.
  • As skills develop, assist with Microsoft 365 and Entra ID administration, Linux or lab systems, scripting, networking, and endpoint security tasks.

What You Will Bring
Must-Have Requirements
  • Current enrollment in, or recent completion of, an IT, Computer Science, Information Systems, cybersecurity, networking, or related program; equivalent hands-on experience is welcome.
  • Working knowledge of computer hardware, Windows, Microsoft Office/Outlook, and common software installation and troubleshooting methods.
  • Basic understanding of networking concepts such as IP addressing, DNS, DHCP, Wi-Fi, Ethernet, and VPN.
  • Strong customer service, communication, organization, and time-management skills, with the ability to follow security and change-control procedures
  • Strong and meticulous documentation capabilities.

Nice-To-Have Requirements
  • Experience using Jira and related Atlassian ITSM solutions.
  • Familiarity with macOS, Microsoft 365, Active Directory/Entra ID, Intune, Jira, or inventory management tools.
  • Exposure to PowerShell, Linux, GitHub, Docker, UniFi networking, Teams Rooms/AV, or endpoint security.
  • Experience from a help desk, internship, campus role, home lab, personal projects, repair work, or customer-facing technical support.
  • CompTIA A+, Network+, or related coursework is a plus.
  • Experience supporting 100+ desktops.

If you are passionate about technology and enjoy working in a fast-paced environment, we would love to hear from you. Join us in accelerating the electrification of everything Heron Power Electronics Company.

Apply