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It Helpdesk Intern Jobs (NOW HIRING)

Axis Communications AB

IT Helpdesk Intern

Chelmsford, MA · On-site

$18/hr

Job Title IT Helpdesk Intern Job introduction in italic including: Your future in IT starts here! This is a hands on internship opportunity and is based onsite 5 days a week in Chelmsford, MA. Pay ...

Axis

IT Helpdesk Intern

Chelmsford, MA

$18/hr

Job Title IT Helpdesk Intern Job introduction i n italic including: Your future in IT starts here! This is a hands on internship opportunity and is based onsite 5 days a week in Chelmsford, MA. Pay ...

RunBuggy

IT Helpdesk Intern (Part-Time)

Tempe, AZ · On-site

$20 - $22/hr

The Information Technology Helpdesk Intern is responsible for helping us fulfill service and helpdesk requests, set up new users, and provide level 1 support at our Tempe, AZ office location. The ...

myDNA, Inc.

Helpdesk Intern

Houston, TX · On-site

$14.25 - $19/hr

Position Overview We are looking for an enthusiastic IT Helpdesk Intern to support our internal users at a growing genomics company. In this role you will be a first point of contact for technical ...

J. F. Ahern

Intern - IT HelpDesk

Fond Du Lac, WI

$14.75 - $19.75/hr

We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...

J. F. Ahern Co.

Intern - IT HelpDesk

Fond Du Lac, WI · On-site

$14.75 - $19.75/hr

We have an exciting opportunity for a Intern - IT HelpDesk located in Fond du Lac, WI. How you will contribute: You will work independently on delegated tasks under the direction of Support ...

IN2U

IT Helpdesk

Los Angeles, CA

$34.56 - $38.40/hr

IT Help Desk Specialist (On-Site) Location : Los Angeles, California Work Arrangement: 100% On-Site (Remote work is not available) Position Overview We are seeking an IT Help Desk Specialist to ...

Bluetree Dental

IT Helpdesk

Reno, NV · On-site

They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support, troubleshooting, and maintain IT systems to ensure smooth operations. Responsibilities : • Provide onsite ...

Bluetree

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

ONSITE POSITION IN RENO, NEVADA IT Helpdesk Technician * Company: Bluetree Practice Services * Location: Reno, NV (100% Onsite Role) * Job Type: Full-Time * Pay: $20.00 - $27.00 per hour (Depending ...

viLogics

IT Helpdesk Technician

Ebensburg, PA

The IT Helpdesk Technician position is a vital role within the viLogics organization. It's the first point of contact with most customers. This position is responsible for providing technical support ...

viLogics

IT Helpdesk Technician

Ebensburg, PA · On-site

Based on Experience The IT Helpdesk Technician position is a vital role within the viLogics organization. Its the first point of contact with most customers. This position is responsible for ...

AEG Vision

IT Helpdesk Technician

Addison, TX

The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...

NTT DATA Services

IT Helpdesk

Washington, DC · On-site +1

$75K - $113K/yr

We are currently seeking a IT Helpdesk to join our team in Washington, District of Columbia (US-DC), United States (US). Job Summary: * Apply knowledge of computer science principles, information ...

ABC Imaging

IT Helpdesk Specialist

Annandale, VA · On-site

IT Helpdesk Specialist Location: Annandale, VA Employment Type: Full-Time Position Overview We are seeking an experienced and customer-focused IT Helpdesk Specialist to join our Information ...

E-Solutions, Inc.

IT Helpdesk

San Jose, CA · On-site

... IT technician include being a reference point for all IT related queries at the user level ... IT Helpdesk1Linux,Helpdesk technician,Widnows,Computer network'',Forman deploymentN/AW2United ...

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It Helpdesk Intern information

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How much do it helpdesk intern jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for it helpdesk intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk Interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk Intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
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It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in the United States as of July 2026, with employment types broken down into 34% Locum Tenens, 60% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Helpdesk Intern

Axis Communications AB

Chelmsford, MA • On-site

$18/hr

Full-time

Posted 4 days ago

Job description

Job Title
IT Helpdesk Intern
Job Description
Job introduction in italic including:
Your future in IT starts here! This is a hands on internship opportunity and is based onsite 5 days a week in Chelmsford, MA. Pay rate: $18/hr.
Who is your future team?
Join a fast-paced team where your work has a visible impact. By managing our helpdesk queue, you'll become a vital link between complex technology and the people who use it, turning technical hurdles into seamless workflows."
What you'll do here as IT Helpdesk Intern?
What You'll Do Here....
  • First line support for service desk ticket requests
  • Assist with Onboarding new Axians - including, but not limited to building new hire laptops and conducting trainings
  • Help create and maintain knowledge base documentation
  • Maintain and organize inventory
  • Shadow senior team members
  • Involvement in ongoing IT projects
  • Perform additional tasks as required

Who are we looking for/Who are you?
  • Strong attention to detail
  • Organized with ability to multi-task
  • Excellent use of time management
  • High skill level with Microsoft Office Suite and Windows Platform
  • Ability to effectively work independently as well as within a team
  • Excellent problem solving and analytical skills
  • Excellent oral and written communication skills
  • Eager and quick learner

We'd love to hear that you have/are:
  • Currently pursuing a Bachelor's degree in Information Systems or Management Information Systems
  • Maintained GPA of 3.0 or better
  • Prior IT internship experience a plus
  • Interest in learning about Information Systems
  • Interest in technology as this will focus on our windows platform, office applications and more!

Type of Employment
Student (Fixed Term)
Posting End Date
2026-08-09
Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.
About Axis Communications
We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.
With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.
Let's create a smarter, safer world
For more information about Axis, please visit our website www.axis.com.
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