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It Helpdesk Intern Jobs in Michigan (NOW HIRING)

M&K Truck Centers

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...

New

Xpert Technologies

IT Helpdesk Hero

Troy, MI

If you don't just "tolerate" people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on. Reasons NOT to ...

Xpert Technologies

IT Helpdesk Hero

Troy, MI · On-site

If you dont just tolerate people but genuinely love them if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan then read on. Reasons NOT to Apply

Xpert Technologies

IT Helpdesk Hero

Troy, MI · On-site

If you don't just "tolerate" people but genuinely love them -- if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan -- then read on. Reasons NOT ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Corning

$13.75 - $18.25/hr

You can help connect the unconnected, drive the future of automobiles, transform at-home ... Role Purpose The IT SAP Process Analyst Intern will support the SAP PTP (Plan-to-Produce) function ...

Corning

$13.75 - $18.25/hr

You can help connect the unconnected, drive the future of automobiles, transform at-home ... An IT intern supports the IT department by assisting with technical tasks, gaining hands-on ...

ZF

Controls / IT Intern

Marysville, MI · On-site

$13.75 - $18.25/hr

The Controls and IT Support Intern role works with the Controls and IT colleagues to implement and test processes and procedures that address risk mitigation. The intern leverages strategic methods ...

Sturgis Bank & Trust Co

IT Intern - Onsite

Sturgis, MI · On-site

$13.75 - $18.50/hr

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This ... Help monitor and maintain IT systems, including backups, updates, and security protocols * Document ...

STURGIS BANK

IT Intern - Onsite

Sturgis, MI

$13.75 - $18.50/hr

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This ... Help monitor and maintain IT systems, including backups, updates, and security protocols * Document ...

Corning

$13.75 - $18.25/hr

You can help connect the unconnected, drive the future of automobiles, transform at-home ... Currently pursuing or recently completed a degree in Computer Science, Information Technology ...

ZF Group

Controls / IT Intern

Marysville, MI · On-site

$13.75 - $18.25/hr

The Controls and IT Support Intern role works with the Controls and IT colleagues to implement and test processes and procedures that address risk mitigation. The intern leverages strategic methods ...

Corning

$13.75 - $18.25/hr

You can help connect the unconnected, drive the future of automobiles, transform at-home ... Role Purpose We are looking for a proactive and detail-oriented IT Project Management Intern to ...

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How much do it helpdesk intern jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it helpdesk intern in Michigan is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.
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Infographic showing various It Helpdesk Intern job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,608 per year, or $15.2 per hour.

IT Helpdesk Technician

M&K Truck Centers

Wyoming, MI • On-site

$45K - $55K/yr

Full-time

Posted yesterday

New

M&K Truck Centers rating

8.2

Company rating: 8.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

20th of 151 rated car dealerships

Job description

M&K Truck Centers is a premier commercial truck dealership specializing in Mack and Volvo truck sales.

We’re looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel to remote locations will be required.

Job Responsibilities:

  • Log all requests in the IT Service desk ticketing system

  • Place orders for IT supplies as needed for end users

  • Resolve end users issues either by walking them through the steps or remoting into their desktop

  • Escalate tickets to the on call field technician for each site if needed

  • Responsible for creating new accounts in Active Directory, Exchange & other software as need and passing that information on to the appropriate individuals.

  • Continually monitor SLA’s and run reports as needed on open tickets

  • Identify and suggest possible improvements on procedures

  • Take on assignments and provide an updated status at regular conference calls

  • Lifting up to 50 lb's

Education and/or Experience

  • 1-5 years of Help Desk, Desktop Support, or IT Support experience.

  • Strong knowledge of Windows operating systems, Microsoft 365, Microsoft Office, and common business applications.

  • Experience configuring, imaging, deploying, and troubleshooting PCs, laptops, and related hardware.

  • Understanding of networking fundamentals and the ability to troubleshoot connectivity issues.

  • Experience with Active Directory user account management; Exchange administration experience is a plus.

  • Associate degree in Information Technology or related field preferred; CompTIA A+ and Network+ certifications are a plus.

What We Offer:

  • Competitive salary, benefits package including ESOP Program.

  • Opportunities for professional development and growth.

  • A supportive and dynamic work environment.

For more information please feel free to contact our Recruiter Katie Denhof at (616)295-6995.

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