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It Helpdesk Intern Jobs in Michigan (NOW HIRING)

SBT Global, Inc.

IT Helpdesk

Plymouth, MI

$60/hr

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

New

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

$60/hr

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

New

M&K Truck Centers

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...

Xpert Technologies

IT Helpdesk Hero

Troy, MI · On-site

If you don't just "tolerate" people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on. Reasons NOT to ...

Xpert Technologies

IT Helpdesk Hero

Troy, MI · On-site

If you don't just "tolerate" people but genuinely love them -- if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan -- then read on. Reasons NOT ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Dean Transportation Inc.

IT Intern

Lansing, MI

$15.25 - $20.25/hr

Description IT INTERN Please note: This is an on‑site role. Applicants must reside in or be ... Document support requests and resolutions in the help desk system * Support onboarding of new ...

New

Dean Transportation

IT Intern

Lansing, MI · On-site

$15.25 - $20.25/hr

Description IT INTERN Please note: This is an on-site role. Applicants must reside in or be willing ... Document support requests and resolutions in the help desk system * Support onboarding of new ...

New

ZF

Controls / IT Intern

Marysville, MI

$13.75 - $18.25/hr

The Controls and IT Support Intern role works with the Controls and IT colleagues to implement and test processes and procedures that address risk mitigation. The intern leverages strategic methods ...

Sturgis Bank & Trust Co

IT Intern - Onsite

Sturgis, MI · On-site

$13.75 - $18.50/hr

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This ... Help monitor and maintain IT systems, including backups, updates, and security protocols * Document ...

STURGIS BANK

IT Intern - Onsite

Sturgis, MI · On-site

$13.75 - $18.50/hr

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This ... Help monitor and maintain IT systems, including backups, updates, and security protocols * Document ...

ZF Group

Controls / IT Intern

Marysville, MI · On-site

$13.75 - $18.25/hr

The Controls and IT Support Intern role works with the Controls and IT colleagues to implement and test processes and procedures that address risk mitigation. The intern leverages strategic methods ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

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It Helpdesk Intern information

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How much do it helpdesk intern jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for it helpdesk intern in Michigan is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are the most commonly searched types of It Helpdesk jobs in Michigan?

The most popular types of It Helpdesk jobs in Michigan are:

What are popular job titles related to It Helpdesk Intern jobs in Michigan?

For It Helpdesk Intern jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Intern jobs in Michigan look for?

The top searched job categories for It Helpdesk Intern jobs in Michigan are:

What cities in Michigan are hiring for It Helpdesk Intern jobs?

Cities in Michigan with the most It Helpdesk Intern job openings:

It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Michigan as of August 2026, with employment types broken down into 18% Internship, 50% Full Time, 26% Part Time, 3% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $31,608 per year, or $15.2 per hour.

IT Helpdesk

SBT Global, Inc.

Plymouth, MI

$60/hr

Contractor

Posted 2 days ago

New

Job description

Company Description

Working Location: Plymouth, MI

Salary rate: $60 - 65k DOE

Job Description
  • Provide Tier 2 technical support for desktop and laptop computers, monitors, printers, scanners, mobile devices, and other peripherals.
  • Troubleshoot and resolve hardware, software, network, and Windows-related issues.
  • Support Windows 10/11 operating systems and Microsoft Office applications.
  • Manage user accounts, password resets, access permissions, and other requests through Active Directory.
  • Support user onboarding and offboarding, including account setup, access management, and equipment preparation.
  • Install, configure, update, and maintain desktop hardware and software.
  • Assist with software deployment, patches, system updates, and upgrades.
  • Utilize remote support tools such as SCCM and BeyondTrust to diagnose and resolve user issues.
  • Manage and document incidents, requests, troubleshooting steps, and resolutions through an IT ticketing system.
  • Escalate complex technical issues to senior infrastructure or network teams when necessary.
  • Provide on-site support and respond to urgent or business-critical IT issues.
  • Identify recurring technical issues and recommend process improvements or long-term solutions.
  • Maintain accurate IT asset and inventory records.
  • Follow established IT security policies, procedures, and operational standards.
  • Collaborate with network, infrastructure, security, and other IT teams to ensure timely issue resolution.
Qualifications
  • 5+ years of hands-on IT support or Helpdesk experience.
  • Strong experience supporting Windows 10/11 environment

Preferred Qualifications:

  • Experience with PowerShell or basic scripting.
  • Experience with software deployment, patch management, and system upgrades.
  • Experience with IT asset management and inventory systems.
  • Experience supporting network connectivity and basic networking issues.
  • Experience in a manufacturing, government, or large enterprise IT environment.
  • Knowledge of ITIL practices.
  • CompTIA A+, Network+, Microsoft, or other relevant certifications.
  • Korean/English bilingual communication skills.
  •  
  • Hands-on experience with Microsoft Active Directory and user account management.
  • Experience supporting Microsoft Office and standard enterprise applications.
  • Experience troubleshooting desktop, laptop, printer, monitor, network, and peripheral issues.
  • Experience with IT ticketing/service management systems.
  • Experience supporting 500+ end users in an enterprise or corporate environment.
  • Hands-on experience with remote support tools such as SCCM, BeyondTrust, Remote Desktop, or similar platforms.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.
  • Strong customer service mindset and ability to communicate effectively with non-technical users.
Additional Information

All your information will be kept confidential according to EEO guidelines.

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