IT Helpdesk
Plymouth, MI · On-site
$60/hr
Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...
IT Helpdesk
Plymouth, MI · On-site
$60/hr
Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...
IT Helpdesk
$60/hr
Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...
IT Helpdesk
$60/hr
Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...
IT Helpdesk
Plymouth, MI · On-site
Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...
IT Helpdesk
Plymouth, MI · On-site
Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...
IT Helpdesk Technician
Wyoming, MI · On-site
We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...
IT Helpdesk Technician
Wyoming, MI · On-site
We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...
If you don't just "tolerate" people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on. Reasons NOT to ...
If you don't just "tolerate" people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on. Reasons NOT to ...
IT Helpdesk Hero
Troy, MI · On-site
If you don't just "tolerate" people but genuinely love them -- if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan -- then read on. Reasons NOT ...
Quick apply
IT Helpdesk Hero
Troy, MI · On-site
If you don't just "tolerate" people but genuinely love them -- if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan -- then read on. Reasons NOT ...
IT Help Desk Intern
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
IT Help Desk Intern
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
IT Help Desk Intern
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
Quick apply
IT Help Desk Intern
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
IT Help Desk Intern
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
IT Help Desk Intern
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
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Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
Quick apply
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...
IT Help Desk Technician
Kalamazoo, MI · On-site
IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create ... Manage Helpdesk ticket system * Install, change, and repair computer hardware and software
IT Help Desk Technician
Kalamazoo, MI · On-site
IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create ... Manage Helpdesk ticket system * Install, change, and repair computer hardware and software
IT Help Desk Technician
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users ... manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and ...
IT Help Desk Technician
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users ... manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and ...
Be Seen First
IT Helpdesk and Field Technician Level 2 / Level 3
Dundee, MI · On-site
$45K - $60K/yr
This hybrid role involves hands-on IT support, field service, remote L1 triage, and help desk troubleshooting . The ideal candidate will also have experience coordinating IT projects and working ...
Quick apply
Be Seen First
IT Helpdesk and Field Technician Level 2 / Level 3
Dundee, MI · On-site
$45K - $60K/yr
This hybrid role involves hands-on IT support, field service, remote L1 triage, and help desk troubleshooting . The ideal candidate will also have experience coordinating IT projects and working ...
IT Intern - Onsite
Sturgis, MI · On-site
$13.75 - $18.50/hr
This internship offers hands-on experience in a professional environment and the opportunity to ... Help monitor and maintain IT systems, including backups, updates, and security protocols * Document ...
Quick apply
IT Intern - Onsite
Sturgis, MI · On-site
$13.75 - $18.50/hr
This internship offers hands-on experience in a professional environment and the opportunity to ... Help monitor and maintain IT systems, including backups, updates, and security protocols * Document ...
IT Intern - Onsite
Sturgis, MI · On-site
$13.75 - $18.50/hr
This internship offers hands-on experience in a professional environment and the opportunity to ... Help monitor and maintain IT systems, including backups, updates, and security protocols * Document ...
IT Intern - Onsite
Sturgis, MI · On-site
$13.75 - $18.50/hr
This internship offers hands-on experience in a professional environment and the opportunity to ... Help monitor and maintain IT systems, including backups, updates, and security protocols * Document ...
Entry Level IT Professional
Detroit, MI · On-site
... academic, internship, or professional) • User Account Management experience • Strong ... Support • Help Desk Support • Application Support • SQL • Operating Systems • ...
Entry Level IT Professional
Detroit, MI · On-site
... academic, internship, or professional) • User Account Management experience • Strong ... Support • Help Desk Support • Application Support • SQL • Operating Systems • ...
IT SUPPORT SPECIALIST
Kalamazoo, MI · On-site
Provide timely technical support to employees through the IT help desk. Troubleshoot and resolve hardware, software, networking, connectivity, printing, and user-access issues. * Install, configure ...
IT SUPPORT SPECIALIST
Kalamazoo, MI · On-site
Provide timely technical support to employees through the IT help desk. Troubleshoot and resolve hardware, software, networking, connectivity, printing, and user-access issues. * Install, configure ...
IT SUPPORT SPECIALIST
Kalamazoo, MI · On-site
Provide timely technical support to employees through the IT help desk. Troubleshoot and resolve hardware, software, networking, connectivity, printing, and user-access issues. * Install, configure ...
IT SUPPORT SPECIALIST
Kalamazoo, MI · On-site
Provide timely technical support to employees through the IT help desk. Troubleshoot and resolve hardware, software, networking, connectivity, printing, and user-access issues. * Install, configure ...
Information Technology Administrative Assistant
Troy, MI · On-site
$27 - $30/hr
Serve as the first point of contact for the IT Helpdesk by triaging support requests, resolving basic technical issues, and escalating complex networking or hardware concerns. * Coordinate employee ...
Information Technology Administrative Assistant
Troy, MI · On-site
$27 - $30/hr
Serve as the first point of contact for the IT Helpdesk by triaging support requests, resolving basic technical issues, and escalating complex networking or hardware concerns. * Coordinate employee ...
It Helpdesk Internship information
What is an IT Helpdesk internship?
An IT Helpdesk Internship is a temporary position designed for students or recent graduates interested in gaining hands-on experience in information technology support. Interns typically assist with troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems within an organization. This role provides valuable exposure to real-world technical problems, customer service practices, and professional workplace environments. Interns often work under the supervision of experienced IT staff and may have opportunities to learn about networking, cybersecurity, and system administration. Completing an IT Helpdesk Internship can help build foundational skills for a future career in IT.
What are the key skills and qualifications needed to thrive as an IT Helpdesk intern?
To thrive as an IT Helpdesk Intern, you need fundamental knowledge of computer hardware, operating systems, basic networking, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving, and customer service skills help interns effectively assist users and learn quickly in a fast-paced environment. These skills and tools are crucial for efficiently resolving technical issues and supporting the overall productivity of the organization.
What are some common challenges faced during an IT Helpdesk internship, and how can they be addressed?
IT Helpdesk Interns often encounter challenges such as managing multiple support tickets simultaneously, resolving unfamiliar technical issues, and effectively communicating with users who have varying levels of technical knowledge. To address these challenges, interns are encouraged to prioritize tasks based on urgency, actively seek guidance from senior team members, and utilize available documentation and knowledge bases. Regular team meetings and shadowing experienced staff can also help interns build confidence and improve problem-solving skills.
What is the difference between It Helpdesk Internship vs It Support Technician?
| Aspect | It Helpdesk Internship | It Support Technician |
|---|---|---|
| Required Credentials | Basic IT knowledge, often pursuing or recent graduates | Relevant certifications (CompTIA A+, Network+), experience preferred |
| Work Environment | Internship setting, training-focused, entry-level | Full-time or part-time, technical support roles in organizations |
| Employer & Industry Usage | IT departments, tech companies, internships for students | Corporate IT support, helpdesk services, technical support teams |
While both roles involve assisting users with technical issues, an It Helpdesk Internship is typically an entry-level, training-focused position for students or recent graduates. An It Support Technician is a more experienced, full-time role requiring relevant certifications and hands-on support skills. Internships often serve as a stepping stone to full support technician roles in the IT industry.
Can I get into an IT Helpdesk Internship with no experience?
IT Helpdesk internships often do not require prior experience, focusing instead on basic technical skills, communication, and a willingness to learn. Candidates with foundational knowledge of operating systems, troubleshooting, and customer service can be considered, and some internships provide training to develop necessary skills. Certifications like CompTIA A+ can also enhance prospects for those with limited experience.
What does an IT Helpdesk Internship do?
An IT Helpdesk Internship involves providing technical support to users by troubleshooting hardware, software, and network issues. Interns often assist with resolving user problems, documenting solutions, and gaining experience with tools like ticketing systems and remote support software. The role helps develop skills in customer service, technical troubleshooting, and IT operations.
What are the most commonly searched types of It Helpdesk jobs in Michigan?
The most popular types of It Helpdesk jobs in Michigan are:
What are popular job titles related to It Helpdesk Internship jobs in Michigan?
For It Helpdesk Internship jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Internship jobs in Michigan look for?
The top searched job categories for It Helpdesk Internship jobs in Michigan are:
IT Helpdesk
Plymouth, MI • On-site
SBT Global, Inc.
$60/hr
Contractor
Posted 10 days ago
Job description
Company Description
Working Location: Plymouth, MI
Salary rate: $60 - 65k DOE
Job Description
Qualifications
Preferred Qualifications:
Additional Information
All your information will be kept confidential according to EEO guidelines.
Working Location: Plymouth, MI
Salary rate: $60 - 65k DOE
Job Description
- Provide Tier 2 technical support for desktop and laptop computers, monitors, printers, scanners, mobile devices, and other peripherals.
- Troubleshoot and resolve hardware, software, network, and Windows-related issues.
- Support Windows 10/11 operating systems and Microsoft Office applications.
- Manage user accounts, password resets, access permissions, and other requests through Active Directory.
- Support user onboarding and offboarding, including account setup, access management, and equipment preparation.
- Install, configure, update, and maintain desktop hardware and software.
- Assist with software deployment, patches, system updates, and upgrades.
- Utilize remote support tools such as SCCM and BeyondTrust to diagnose and resolve user issues.
- Manage and document incidents, requests, troubleshooting steps, and resolutions through an IT ticketing system.
- Escalate complex technical issues to senior infrastructure or network teams when necessary.
- Provide on-site support and respond to urgent or business-critical IT issues.
- Identify recurring technical issues and recommend process improvements or long-term solutions.
- Maintain accurate IT asset and inventory records.
- Follow established IT security policies, procedures, and operational standards.
- Collaborate with network, infrastructure, security, and other IT teams to ensure timely issue resolution.
Qualifications
- 5+ years of hands-on IT support or Helpdesk experience.
- Strong experience supporting Windows 10/11 environment
Preferred Qualifications:
- Experience with PowerShell or basic scripting.
- Experience with software deployment, patch management, and system upgrades.
- Experience with IT asset management and inventory systems.
- Experience supporting network connectivity and basic networking issues.
- Experience in a manufacturing, government, or large enterprise IT environment.
- Knowledge of ITIL practices.
- CompTIA A+, Network+, Microsoft, or other relevant certifications.
- Korean/English bilingual communication skills.
- Hands-on experience with Microsoft Active Directory and user account management.
- Experience supporting Microsoft Office and standard enterprise applications.
- Experience troubleshooting desktop, laptop, printer, monitor, network, and peripheral issues.
- Experience with IT ticketing/service management systems.
- Experience supporting 500+ end users in an enterprise or corporate environment.
- Hands-on experience with remote support tools such as SCCM, BeyondTrust, Remote Desktop, or similar platforms.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple support requests in a fast-paced environment.
- Strong customer service mindset and ability to communicate effectively with non-technical users.
Additional Information
All your information will be kept confidential according to EEO guidelines.