ZipRecruiter

Log In

1

It Helpdesk Internship Jobs (NOW HIRING)

IN2U

IT Helpdesk

Los Angeles, CA

$34.56 - $38.40/hr

IT Help Desk Specialist (On-Site) Location : Los Angeles, California Work Arrangement: 100% On-Site (Remote work is not available) Position Overview We are seeking an IT Help Desk Specialist to ...

Bluetree Dental

IT Helpdesk

Reno, NV · On-site

They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support, troubleshooting, and maintain IT systems to ensure smooth operations. Responsibilities : • Provide onsite ...

Bluetree

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

ONSITE POSITION IN RENO, NEVADA IT Helpdesk Technician * Company: Bluetree Practice Services * Location: Reno, NV (100% Onsite Role) * Job Type: Full-Time * Pay: $20.00 - $27.00 per hour (Depending ...

viLogics

IT Helpdesk Technician

Ebensburg, PA · On-site

Based on Experience The IT Helpdesk Technician position is a vital role within the viLogics organization. Its the first point of contact with most customers. This position is responsible for ...

AEG Vision

IT Helpdesk Technician

Addison, TX · On-site

The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...

NTT DATA Services

IT Helpdesk

Washington, DC · On-site

$75K - $113K/yr

We are currently seeking a IT Helpdesk to join our team in Washington, District of Columbia (US-DC), United States (US). Job Summary: * Apply knowledge of computer science principles, information ...

ABC Imaging

IT Helpdesk Specialist

Annandale, VA · On-site

IT Helpdesk Specialist Location: Annandale, VA Employment Type: Full-Time Position Overview We are seeking an experienced and customer-focused IT Helpdesk Specialist to join our Information ...

E-Solutions, Inc.

IT Helpdesk

San Jose, CA · On-site

... IT technician include being a reference point for all IT related queries at the user level ... IT Helpdesk1Linux,Helpdesk technician,Widnows,Computer network'',Forman deploymentN/AW2United ...

NTT DATA Services

IT Helpdesk

Washington, DC · On-site +1

$75K - $113K/yr

We are currently seeking a IT Helpdesk to join our team in Washington, District of Columbia (US-DC), United States (US). Job Summary: * Apply knowledge of computer science principles, information ...

Black Box Corporation

IT Helpdesk

Rayville, LA

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

ABC Imaging

IT Helpdesk Specialist

Annandale, VA · On-site

IT Helpdesk Specialist Location: Annandale, VA Employment Type: Full-Time Position Overview We are seeking an experienced and customer-focused IT Helpdesk Specialist to join our Information ...

Black Box

IT Helpdesk

Rayville, LA · On-site

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

next page

Showing results 1-20

All JobsIt Helpdesk JobsIt Helpdesk Internship Jobs

It Helpdesk Internship information

See salary details

$12

$23

$33

How much do it helpdesk internship jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for it helpdesk internship in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an IT Helpdesk Internship?

An IT Helpdesk Internship is a temporary position designed for students or recent graduates interested in gaining hands-on experience in information technology support. Interns typically assist with troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems within an organization. This role provides valuable exposure to real-world technical problems, customer service practices, and professional workplace environments. Interns often work under the supervision of experienced IT staff and may have opportunities to learn about networking, cybersecurity, and system administration. Completing an IT Helpdesk Internship can help build foundational skills for a future career in IT.

What is the difference between It Helpdesk Internship vs It Support Technician?

AspectIt Helpdesk InternshipIt Support Technician
Required CredentialsBasic IT knowledge, often pursuing or recent graduatesRelevant certifications (CompTIA A+, Network+), experience preferred
Work EnvironmentInternship setting, training-focused, entry-levelFull-time or part-time, technical support roles in organizations
Employer & Industry UsageIT departments, tech companies, internships for studentsCorporate IT support, helpdesk services, technical support teams

While both roles involve assisting users with technical issues, an It Helpdesk Internship is typically an entry-level, training-focused position for students or recent graduates. An It Support Technician is a more experienced, full-time role requiring relevant certifications and hands-on support skills. Internships often serve as a stepping stone to full support technician roles in the IT industry.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need fundamental knowledge of computer hardware, operating systems, basic networking, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving, and customer service skills help interns effectively assist users and learn quickly in a fast-paced environment. These skills and tools are crucial for efficiently resolving technical issues and supporting the overall productivity of the organization.

What are some common challenges faced during an IT Helpdesk Internship, and how can they be addressed?

IT Helpdesk Interns often encounter challenges such as managing multiple support tickets simultaneously, resolving unfamiliar technical issues, and effectively communicating with users who have varying levels of technical knowledge. To address these challenges, interns are encouraged to prioritize tasks based on urgency, actively seek guidance from senior team members, and utilize available documentation and knowledge bases. Regular team meetings and shadowing experienced staff can also help interns build confidence and improve problem-solving skills.
More about It Helpdesk Internship jobs
What cities are hiring for It Helpdesk Internship jobs? Cities with the most It Helpdesk Internship job openings:
What are the most commonly searched types of It Helpdesk jobs? The most popular types of It Helpdesk jobs are:
What states have the most It Helpdesk Internship jobs? States with the most job openings for It Helpdesk Internship jobs include:
What job categories do people searching It Helpdesk Internship jobs look for? The top searched job categories for It Helpdesk Internship jobs are:
It Helpdesk Internship jobs near you
Infographic showing various It Helpdesk Internship job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Helpdesk

IT Helpdesk

IN2U

Los Angeles, CA

$34.56 - $38.40/hr

Full-time

Posted 3 days ago

Job description

IT Help Desk Specialist (On-Site)

Location: Los Angeles, California

Work Arrangement: 100% On-Site (Remote work is not available)


Position Overview

We are seeking an IT Help Desk Specialist to provide day-to-day technical support for employees working from our Los Angeles office.

This position serves as the first point of contact for end-user technology issues, ensuring timely resolution of hardware, software, account access, and connectivity problems while delivering excellent customer service.

The ideal candidate enjoys troubleshooting technical issues, communicating with users, and working closely with internal IT teams to maintain a productive technology environment.


Primary Responsibilities

  • Respond to employee IT support requests and provide first-level technical assistance.
  • Diagnose and resolve issues involving desktop computers, laptops, printers, mobile devices, and other workplace technology.
  • Troubleshoot Windows and macOS operating systems, Microsoft 365 applications, email, and collaboration platforms.
  • Create, modify, and maintain user accounts, permissions, VPN access, and Active Directory administration.
  • Assist employees with wireless connectivity, VPN access, and other basic networking issues.
  • Record, monitor, and update support tickets through the company's Help Desk/ITSM platform.
  • Escalate complex technical issues to specialized Infrastructure, Systems, or Security teams when necessary.
  • Support employee onboarding and offboarding by preparing equipment, configuring user accounts, and recovering company assets.
  • Maintain accurate inventory records for IT hardware and equipment.
  • Develop and update internal documentation, knowledge base articles, and user reference materials.
  • Ensure all support activities follow company security policies, IT procedures, and compliance requirements.


Minimum Qualifications

  • Previous IT Help Desk experience or a demonstrated interest in pursuing a career in technical support.
  • Working knowledge of computer hardware, operating systems, and common office productivity software.
  • Familiarity with Microsoft Windows and Microsoft Office applications.
  • Strong customer service skills with the ability to communicate technical information clearly.
  • Comfortable working independently in a fully on-site office environment.


Preferred Qualifications

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related discipline.
  • Experience using Help Desk ticketing or IT Service Management (ITSM) platforms.
  • Familiarity with Active Directory, Microsoft 365 administration, VPNs, and basic networking concepts.
  • Previous experience supporting users within a corporate office setting.
  • Industry certifications such as CompTIA A+, Network+, ITIL, or similar credentials are considered an advantage.


Technical Knowledge

Operating Systems

  • Windows
  • macOS

Software & Applications

  • Microsoft 365
  • Outlook
  • Microsoft Teams
  • Zoom
  • Internal business applications

Tools

  • Help Desk / ITSM Ticketing Systems
  • Remote Support Software

Hardware

  • Desktop Computers
  • Laptops
  • Printers
  • Mobile Devices


Desired Skills

  • Excellent verbal and written communication abilities.
  • Ability to explain technical concepts in a user-friendly manner.
  • Strong organizational and multitasking skills.
  • Detail-oriented with effective problem-solving abilities.
  • Dependable, accountable, and committed to providing high-quality end-user support.


Career Path

IT Help Desk Specialist

⬇

IT Support Engineer / IT Operations

⬇

Systems Engineer / Infrastructure Engineer

⬇

IT Manager / IT Operations Lead


IN2U HR logo

About IN2U HR

Sourced by ZipRecruiter

We believe jobs are sacred gifts from God. It not only offers daily bread but it is the key to social well being so that people are able to coexist peacefully in communities with opportunities for advancement. Our mission is to create the most Innovative bridge between the hard working workers and the companies striving to make this world a better place.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Englewood Cliffs, NJ, US

Year founded

2013

Social media

FacebookInstagram

View All IN2U HR Jobs