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It Helpdesk Internship Jobs (NOW HIRING)

Coeur Mining

IT Helpdesk Technician

Lovelock, NV · On-site

The IT Helpdesk Technician serves as the first point of contact for technology incidents, service requests, and general technical support across the site. This role is responsible for troubleshooting ...

DFASS Group

IT Helpdesk Specialist

Miami, FL · On-site

The IT Helpdesk Specialist plays a critical role in ensuring the smooth operation of an organization's IT infrastructure by providing timely and effective technical support to end-users. This ...

Porsche Audi Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Hamilton & Miller, PA

IT Helpdesk Technician

Miami, FL · On-site

We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...

Hamilton & Miller, PA

IT Helpdesk Technician

Miami, FL · On-site

We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...

Podium

IT Helpdesk Intern

Lehi, UT · On-site

$14 - $18.75/hr

As an IT Helpdesk Intern , you will gain hands-on experience by assisting our core support teams ... How We Measure Success During your internship, your growth and performance will be guided by the ...

The Atlas Group

IT Helpdesk Technician

Phoenix, AZ

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

Acura of Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

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It Helpdesk Internship information

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How much do it helpdesk internship jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for it helpdesk internship in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an IT Helpdesk Internship?

An IT Helpdesk Internship is a temporary position designed for students or recent graduates interested in gaining hands-on experience in information technology support. Interns typically assist with troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems within an organization. This role provides valuable exposure to real-world technical problems, customer service practices, and professional workplace environments. Interns often work under the supervision of experienced IT staff and may have opportunities to learn about networking, cybersecurity, and system administration. Completing an IT Helpdesk Internship can help build foundational skills for a future career in IT.

What is the difference between It Helpdesk Internship vs It Support Technician?

AspectIt Helpdesk InternshipIt Support Technician
Required CredentialsBasic IT knowledge, often pursuing or recent graduatesRelevant certifications (CompTIA A+, Network+), experience preferred
Work EnvironmentInternship setting, training-focused, entry-levelFull-time or part-time, technical support roles in organizations
Employer & Industry UsageIT departments, tech companies, internships for studentsCorporate IT support, helpdesk services, technical support teams

While both roles involve assisting users with technical issues, an It Helpdesk Internship is typically an entry-level, training-focused position for students or recent graduates. An It Support Technician is a more experienced, full-time role requiring relevant certifications and hands-on support skills. Internships often serve as a stepping stone to full support technician roles in the IT industry.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need fundamental knowledge of computer hardware, operating systems, basic networking, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving, and customer service skills help interns effectively assist users and learn quickly in a fast-paced environment. These skills and tools are crucial for efficiently resolving technical issues and supporting the overall productivity of the organization.

What are some common challenges faced during an IT Helpdesk Internship, and how can they be addressed?

IT Helpdesk Interns often encounter challenges such as managing multiple support tickets simultaneously, resolving unfamiliar technical issues, and effectively communicating with users who have varying levels of technical knowledge. To address these challenges, interns are encouraged to prioritize tasks based on urgency, actively seek guidance from senior team members, and utilize available documentation and knowledge bases. Regular team meetings and shadowing experienced staff can also help interns build confidence and improve problem-solving skills.
More about It Helpdesk Internship jobs
What cities are hiring for It Helpdesk Internship jobs? Cities with the most It Helpdesk Internship job openings:
What are the most commonly searched types of It Helpdesk jobs? The most popular types of It Helpdesk jobs are:
What states have the most It Helpdesk Internship jobs? States with the most job openings for It Helpdesk Internship jobs include:
What job categories do people searching It Helpdesk Internship jobs look for? The top searched job categories for It Helpdesk Internship jobs are:
It Helpdesk Internship jobs near you
Infographic showing various It Helpdesk Internship job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 1% Temporary, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Helpdesk Technician

IT Helpdesk Technician

Murgado Automotive Group

Chicago, IL

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

IT Helpdesk Technician
About the Role
Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our Chicago locations in Illinois. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems.
The Ideal Candidate
You are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes.
Key Responsibilities
Serve as the initial point of contact for technical support via phone, email, and ticketing system
Provide remote support using RMM tools (e.g., ConnectWise Automate)
Install, configure, and maintain desktop hardware, software, and peripherals
Manage user accounts, permissions, and access controls
Troubleshoot and support desktop, laptop, and printer issues
Escalate unresolved issues to senior IT staff as appropriate
Provide accurate information about company IT services and products
Suggest improvements to IT procedures and user experience
Document support issues, resolutions, and feedback in a clear and concise manner
Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)
Communicate clearly in English (additional languages a plus)
Qualifications
1-4 years of experience in a help desk or IT support role
Strong troubleshooting and analytical skills
Detail-oriented with excellent organizational skills
Valid driver's license and reliable transportation
Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus
Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus
What We Offer
Competitive compensation based on experience and performance
Comprehensive benefits package (medical, dental, vision, and retirement)
401(k) with company match
A collaborative and supportive team culture
Opportunities for professional growth and career advancement
Employee discounts on company products
If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps.
 
$55,000 - $70,000 a year
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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