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It Helpdesk Internship Jobs (NOW HIRING)

Arthur Lawrence

IT HELPDESK TECHNOLOGIST

Dallas, TX · On-site

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Arthur Lawrence

IT Helpdesk Technologist

Dallas, TX · On-site

Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Hamilton & Miller, PA

IT Helpdesk Technician

Miami, FL · On-site

We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...

ServiceNet

IT Helpdesk Technician

Northampton, MA · On-site

$20/hr

Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...

Willmeng Construction

IT Helpdesk

Phoenix, AZ

Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...

Garber Honda

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...

M&K Truck Centers

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...

The Atlas Group

IT Helpdesk Technician

Phoenix, AZ

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

US Tech Solutions

IT Helpdesk Technician

Seattle, WA

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...

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It Helpdesk Internship information

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$12

$23

$33

How much do it helpdesk internship jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it helpdesk internship in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an IT Helpdesk internship?

An IT Helpdesk Internship is a temporary position designed for students or recent graduates interested in gaining hands-on experience in information technology support. Interns typically assist with troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems within an organization. This role provides valuable exposure to real-world technical problems, customer service practices, and professional workplace environments. Interns often work under the supervision of experienced IT staff and may have opportunities to learn about networking, cybersecurity, and system administration. Completing an IT Helpdesk Internship can help build foundational skills for a future career in IT.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern?

To thrive as an IT Helpdesk Intern, you need fundamental knowledge of computer hardware, operating systems, basic networking, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving, and customer service skills help interns effectively assist users and learn quickly in a fast-paced environment. These skills and tools are crucial for efficiently resolving technical issues and supporting the overall productivity of the organization.

What are some common challenges faced during an IT Helpdesk internship, and how can they be addressed?

IT Helpdesk Interns often encounter challenges such as managing multiple support tickets simultaneously, resolving unfamiliar technical issues, and effectively communicating with users who have varying levels of technical knowledge. To address these challenges, interns are encouraged to prioritize tasks based on urgency, actively seek guidance from senior team members, and utilize available documentation and knowledge bases. Regular team meetings and shadowing experienced staff can also help interns build confidence and improve problem-solving skills.

What is the difference between It Helpdesk Internship vs It Support Technician?

AspectIt Helpdesk InternshipIt Support Technician
Required CredentialsBasic IT knowledge, often pursuing or recent graduatesRelevant certifications (CompTIA A+, Network+), experience preferred
Work EnvironmentInternship setting, training-focused, entry-levelFull-time or part-time, technical support roles in organizations
Employer & Industry UsageIT departments, tech companies, internships for studentsCorporate IT support, helpdesk services, technical support teams

While both roles involve assisting users with technical issues, an It Helpdesk Internship is typically an entry-level, training-focused position for students or recent graduates. An It Support Technician is a more experienced, full-time role requiring relevant certifications and hands-on support skills. Internships often serve as a stepping stone to full support technician roles in the IT industry.

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It Helpdesk Internship jobs near you
Infographic showing various It Helpdesk Internship job openings in the United States as of August 2026, with employment types broken down into 12% Internship, 63% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT HELPDESK TECHNOLOGIST

Arthur Lawrence

Dallas, TX • On-site

Full-time

Re-posted 14 days ago

Job description

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the job description below and send us your updated resume if interested:
Must-Have Skills:
  • 2-3 years of experience providing IT desktop support, including troubleshooting Windows-based systems, POS devices, and basic networking issues.
  • Experience using ticketing systems, meeting SLA requirements, and supporting LAN/WAN environments.
  • Strong customer service, written and verbal communication skills, with fluency in Spanish.

Nice to Have Skills:
  • Experience supporting POS systems such as Radiant, VeriFone, Fiscal, Passport, or similar platforms.
  • Previous experience supporting retail or convenience store (c-store) environments.

About Us:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.
Recent Associations & Acknowledgments:
  • Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle
  • IAOP Award; Ranked in the top 100 internationally
  • Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
  • Member of HMSDC, NMSDC and NY&NJMSDC

Our Seven Pillars:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

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