IT Helpdesk Technician
Sugar Land, TX · On-site
Position Overview We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide.
IT Helpdesk Technician
Sugar Land, TX · On-site
Position Overview We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide.
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technician
Northampton, MA · On-site
$20/hr
Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...
IT Helpdesk Technician
Northampton, MA · On-site
$20/hr
Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...
Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...
Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...
IT Helpdesk
San Jose, CA · On-site
Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C
IT Helpdesk
San Jose, CA · On-site
Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C
Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C
Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C
IT Helpdesk Technician
Greenwood, IN · On-site
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
IT Helpdesk Technician
Greenwood, IN · On-site
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technician
Greenwood, IN · On-site
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
IT Helpdesk Technician
Greenwood, IN · On-site
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) * IT Help Desk experience. Summary/Objective * Assists ensuring ...
Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) * IT Help Desk experience. Summary/Objective * Assists ensuring ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Westerville, OH · On-site
Description Job Title: Entry level IT Helpdesk Technician Department: Information Technology Reports To: Director of IT Location: 470 Olde Worthington Rd. Westerville, Ohio 43082 Job Type: Full-Time ...
IT Helpdesk Technician
Westerville, OH · On-site
Description Job Title: Entry level IT Helpdesk Technician Department: Information Technology Reports To: Director of IT Location: 470 Olde Worthington Rd. Westerville, Ohio 43082 Job Type: Full-Time ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Wyoming, MI · On-site
$45K - $55K/yr
We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...
Quick apply
IT Helpdesk Technician
Wyoming, MI · On-site
$45K - $55K/yr
We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...
Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C
Quick apply
Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
IT Helpdesk Representative
Manhattan, NY · On-site
$70K - $80K/yr
The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving ...
IT Helpdesk Representative
Manhattan, NY · On-site
$70K - $80K/yr
The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving ...
Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...
Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...
The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while ...
New
Quick apply
The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while ...
New
It Helpdesk Internship information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do it helpdesk internship jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for it helpdesk internship in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is an IT Helpdesk internship?
An IT Helpdesk Internship is a temporary position designed for students or recent graduates interested in gaining hands-on experience in information technology support. Interns typically assist with troubleshooting hardware and software issues, responding to user inquiries, and maintaining IT systems within an organization. This role provides valuable exposure to real-world technical problems, customer service practices, and professional workplace environments. Interns often work under the supervision of experienced IT staff and may have opportunities to learn about networking, cybersecurity, and system administration. Completing an IT Helpdesk Internship can help build foundational skills for a future career in IT.
What is the difference between It Helpdesk Internship vs It Support Technician?
| Aspect | It Helpdesk Internship | It Support Technician |
|---|---|---|
| Required Credentials | Basic IT knowledge, often pursuing or recent graduates | Relevant certifications (CompTIA A+, Network+), experience preferred |
| Work Environment | Internship setting, training-focused, entry-level | Full-time or part-time, technical support roles in organizations |
| Employer & Industry Usage | IT departments, tech companies, internships for students | Corporate IT support, helpdesk services, technical support teams |
While both roles involve assisting users with technical issues, an It Helpdesk Internship is typically an entry-level, training-focused position for students or recent graduates. An It Support Technician is a more experienced, full-time role requiring relevant certifications and hands-on support skills. Internships often serve as a stepping stone to full support technician roles in the IT industry.
What are the key skills and qualifications needed to thrive as an IT Helpdesk intern?
To thrive as an IT Helpdesk Intern, you need fundamental knowledge of computer hardware, operating systems, basic networking, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is typically required. Strong communication, problem-solving, and customer service skills help interns effectively assist users and learn quickly in a fast-paced environment. These skills and tools are crucial for efficiently resolving technical issues and supporting the overall productivity of the organization.
What are some common challenges faced during an IT Helpdesk internship, and how can they be addressed?
IT Helpdesk Interns often encounter challenges such as managing multiple support tickets simultaneously, resolving unfamiliar technical issues, and effectively communicating with users who have varying levels of technical knowledge. To address these challenges, interns are encouraged to prioritize tasks based on urgency, actively seek guidance from senior team members, and utilize available documentation and knowledge bases. Regular team meetings and shadowing experienced staff can also help interns build confidence and improve problem-solving skills.
More about It Helpdesk Internship jobs
What cities are hiring for It Helpdesk Internship jobs?
Cities with the most It Helpdesk Internship job openings:
What are the most commonly searched types of It Helpdesk jobs?
The most popular types of It Helpdesk jobs are:
What states have the most It Helpdesk Internship jobs?
States with the most job openings for It Helpdesk Internship jobs include:
What job categories do people searching It Helpdesk Internship jobs look for?
The top searched job categories for It Helpdesk Internship jobs are:
Prime Communications rating
5.8
Based on 65 frontline employees who took The Breakroom Quiz
22nd of 30 rated technology retailers
Job description
Position Overview
We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide. This is an excellent opportunity for someone beginning their IT career who is eager to gain hands-on technical experience and grow within a dynamic support environment. The ideal candidate will have strong communication skills, a willingness to learn, and the ability to troubleshoot a wide range of technical issues.
Key Responsibilities
Requirements
Required Skills & Qualifications
Preferred Qualifications
Position Overview
We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide. This is an excellent opportunity for someone beginning their IT career who is eager to gain hands-on technical experience and grow within a dynamic support environment. The ideal candidate will have strong communication skills, a willingness to learn, and the ability to troubleshoot a wide range of technical issues.
Key Responsibilities
Requirements
Required Skills & Qualifications
Preferred Qualifications
We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide. This is an excellent opportunity for someone beginning their IT career who is eager to gain hands-on technical experience and grow within a dynamic support environment. The ideal candidate will have strong communication skills, a willingness to learn, and the ability to troubleshoot a wide range of technical issues.
Key Responsibilities
- Provide first-level technical support via phone, email, and ticketing systems
- Troubleshoot and resolve issues related to:
- PCs, printers, and peripheral devices
- iPads and mobile devices
- Payment terminals (Link 2500, Lane 7000)
- Perform network troubleshooting including:
- Wi-Fi connectivity
- Routers and switches
- ISP-related issues
- Support store technologies including:
- Security camera systems
- IP-based safe locks
- Smart thermostats
- Accurately document issues, troubleshooting steps, and resolutions in the ticketing system
- Escalate complex technical issues to senior IT staff or external vendors when necessary
- Assist with new store setups, device provisioning, and technology rollouts
- Collaborate with team members to ensure timely issue resolution and excellent customer support
- Maintain professionalism and strong communication while handling high-volume support requests
Requirements
Required Skills & Qualifications
- Basic knowledge of:
- Computers and operating systems
- Mobile devices and peripherals
- Networking fundamentals
- Strong problem-solving and troubleshooting skills
- Excellent verbal and written communication skills
- Ability to work efficiently in a fast-paced, high-volume support environment
- Team-oriented mindset with a willingness to learn and grow
- Strong attention to detail and organizational skills
Preferred Qualifications
- Previous helpdesk, call center, or customer service experience
- Exposure to retail or multi-location IT support environments
- Familiarity with ticketing systems and remote support tools
- Understanding of basic networking concepts and hardware troubleshooting
Position Overview
We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide. This is an excellent opportunity for someone beginning their IT career who is eager to gain hands-on technical experience and grow within a dynamic support environment. The ideal candidate will have strong communication skills, a willingness to learn, and the ability to troubleshoot a wide range of technical issues.
Key Responsibilities
- Provide first-level technical support via phone, email, and ticketing systems
- Troubleshoot and resolve issues related to:
- PCs, printers, and peripheral devices
- iPads and mobile devices
- Payment terminals (Link 2500, Lane 7000)
- Perform network troubleshooting including:
- Wi-Fi connectivity
- Routers and switches
- ISP-related issues
- Support store technologies including:
- Security camera systems
- IP-based safe locks
- Smart thermostats
- Accurately document issues, troubleshooting steps, and resolutions in the ticketing system
- Escalate complex technical issues to senior IT staff or external vendors when necessary
- Assist with new store setups, device provisioning, and technology rollouts
- Collaborate with team members to ensure timely issue resolution and excellent customer support
- Maintain professionalism and strong communication while handling high-volume support requests
Requirements
Required Skills & Qualifications
- Basic knowledge of:
- Computers and operating systems
- Mobile devices and peripherals
- Networking fundamentals
- Strong problem-solving and troubleshooting skills
- Excellent verbal and written communication skills
- Ability to work efficiently in a fast-paced, high-volume support environment
- Team-oriented mindset with a willingness to learn and grow
- Strong attention to detail and organizational skills
Preferred Qualifications
- Previous helpdesk, call center, or customer service experience
- Exposure to retail or multi-location IT support environments
- Familiarity with ticketing systems and remote support tools
- Understanding of basic networking concepts and hardware troubleshooting
What Prime Communications employees say
Pay
Benefits
Hours and flexibility
Workplace
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