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Entry Level It Helpdesk Jobs (NOW HIRING)

CRG

Entry Level IT Technician

Mooresville, NC

$19 - $20/hr

Entry Level IT Technician 1-year renewable contract position working onsite for our client in ... Help building and configuring new IT/Retail devices such as POS systems/Registers and Self-Checkout ...

Byrider

IT Helpdesk

Carmel, IN · On-site

About the Role We are seeking a customer-focused and motivated IT Helpdesk associate to join our Information Technology team. In this role, you will serve as the first point of contact for technical ...

Byrider

IT Helpdesk

Carmel, IN · Hybrid

About the Role We are seeking a customer-focused and motivated IT Helpdesk associate to join our Information Technology team. In this role, you will serve as the first point of contact for technical ...

viLogics

IT Helpdesk Technician

Ebensburg, PA

The IT Helpdesk Technician position is a vital role within the viLogics organization. It's the first point of contact with most customers. This position is responsible for providing technical support ...

viLogics

IT Helpdesk Technician

Ebensburg, PA · On-site

Based on Experience The IT Helpdesk Technician position is a vital role within the viLogics organization. Its the first point of contact with most customers. This position is responsible for ...

Arthur Lawrence

Be Seen First

IT Helpdesk Technologist

Dallas, TX · On-site

$22 - $28/hr

Job Title: IT Helpdesk Technologist Location: Dallas , TX (100% Onsite) Client: Fortune 50 midstream Oil & Gas Company Contract Duration: 6-12 Months Shift Schedule: · Initial assignment: 11:00 AM ...

Richdale Apartments

IT Helpdesk

Omaha, NE

We are looking for an enthusiastic and motivated Desktop Support Specialist to join our IT team. ... Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

Richdale Apartments

IT Helpdesk

Omaha, NE

Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...

Woongjin, Inc

IT Helpdesk

Kokomo, IN · On-site

Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...

Woongjin, Inc

IT Helpdesk

Kokomo, IN

Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...

Woongjin, Inc

IT Helpdesk

Kokomo, IN

Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...

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How much do entry level it helpdesk jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for entry level it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are entry level IT helpdesk jobs?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an Entry Level IT Helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an Entry Level IT Helpdesk technician, and why are they important?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
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Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Entry Level IT Technician

Entry Level IT Technician

CRG

Mooresville, NC

$19 - $20/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Job description

Entry Level IT Technician

1-year renewable contract position working onsite for our client in Mooresville. Candidates should have IT knowledge in hardware and software. Any IT certifications such as A+ or Net+ is desired but not required. These are entry level IT – hands on positions building Electronic and IT devices.

We are adding 3 entry level IT Hardware Technicians working in a production environment rolling out the new devices to be shipped to client locations.

This is working in the Technical Service Department – which services and builds all the IT and electronic equipment utilized in the large retail stores – so it is dealing with mobile devices, printers, laptops, scanners, servers,
Duties include:

  • Help building and configuring new IT/Retail devices such as POS systems/Registers and Self-Checkout (SCO) systems, etc.

These are 1 yr contracts that typically get extended since we always have additional projects coming up. It is a good way to get your foot in the door with a large, stable and dynamic Corporation. The environment is very diverse, and fast paced; team players and self-starters are needed.

Candidates need to be able to follow directions, and company policies, be multi-task oriented and be willing to help in other areas as needed.

Technical Service Dept. is also attached to the warehouse area where they ship all the IT equipment – many times, helping clean, pack, wrap, label and ship devices out are included in duties as well.

CRG offers discounted health/dental benefits after 90 days, 401k plan with matching – quarterly sign ups, this is hourly only no paid time off. Pay starts at $19-20/hr.

The hours are M-F 8am-5pm unless they get into “crunch mode, the hours can start earlier such as 6 or 7am and turn into a 10 or more hour day. Any hours over 40 in a work week is paid at OT rates, time and a half, this team works on Saturdays as needed.
Category Code: JN008
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Company Description

CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. www.getCRG.com